Hi I am having trouble with my windows xp pro shutting down at random times.
It doesn't seem hot, I've checked the virus protection for problems. I am not
sure what else I can try. I don't get any error messages either.
--
Cathy

When the computer appears to shut down...do you still hear sound coming
from inside the box?

If you don't hear sound, the most likely causes are:
1. Power supply has failed.
2. Computer has overheated and shut down to protect the components.
3. Power sag or spike.

If you still hear sound, the most likely causes are:
1. Monitor and/or video card are failing.
2. Video cable is loose
3. Malware attack.

Unless you are able to provide some hints to account for this problem -
like recent changes to hardware, software or configuration settings - I
suggest you show the computer to a professional.
---
Leonard Grey
Errare humanum est

cathys wrote:
> Hi I am having trouble with my windows xp pro shutting down at random times.
> It doesn't seem hot, I've checked the virus protection for problems. I am not
> sure what else I can try. I don't get any error messages either.

Hello,

Does it shut down or restart? If it is restarting, disable the Automatic
Restart
in normal mode to get the blue screen error code. Here's how:

Start > Control Panel > System > Advanced > (Startup and Recovery) Settings
> UNCHECK 'automatically restart' > OK > OK

Now you should get the proper blue screen. Post back the information
reported there and we can assist you better

Regards,
Singapore Computer Home Repair Service
http://www.bootstrike.com/ComputerService/
Video Conversion VHS Video8 Hi8 Digital8 MiniDv MicroMv
http://www.bootstrike.com/VHSVideoConvert/
"cathys" <(E-Mail Removed)> wrote in message
news:2486B9B0-F509-4EF5-84C4-(E-Mail Removed)...
> Hi I am having trouble with my windows xp pro shutting down at random
> times.
> It doesn't seem hot, I've checked the virus protection for problems. I am
> not
> sure what else I can try. I don't get any error messages either.
> --
> Cathy

I don' t hear any noises, and I have checked for any viruses, trojans and
malware.
Could it be the video card?
--
Cathy


"Leonard Grey" wrote:

> When the computer appears to shut down...do you still hear sound coming
> from inside the box?
>
> If you don't hear sound, the most likely causes are:
> 1. Power supply has failed.
> 2. Computer has overheated and shut down to protect the components.
> 3. Power sag or spike.
>
> If you still hear sound, the most likely causes are:
> 1. Monitor and/or video card are failing.
> 2. Video cable is loose
> 3. Malware attack.
>
> Unless you are able to provide some hints to account for this problem -
> like recent changes to hardware, software or configuration settings - I
> suggest you show the computer to a professional.
> ---
> Leonard Grey
> Errare humanum est
>
> cathys wrote:
> > Hi I am having trouble with my windows xp pro shutting down at random times.
> > It doesn't seem hot, I've checked the virus protection for problems. I am not
> > sure what else I can try. I don't get any error messages either.
>

"If you don't hear sound, the most likely causes are:
> 1. Power supply has failed.
> 2. Computer has overheated and shut down to protect the components.
> 3. Power sag or spike."
---
Leonard Grey
Errare humanum est

cathys wrote:
> I don' t hear any noises, and I have checked for any viruses, trojans and
> malware.
> Could it be the video card?

Hi no it doesn't restart, just shuts down after 10-20 minutes.
--
Cathy


"Singapore Computer Service" wrote:

> Hello,
>
> Does it shut down or restart? If it is restarting, disable the Automatic
> Restart
> in normal mode to get the blue screen error code. Here's how:
>
> Start > Control Panel > System > Advanced > (Startup and Recovery) Settings
> > UNCHECK 'automatically restart' > OK > OK
>
> Now you should get the proper blue screen. Post back the information
> reported there and we can assist you better
>
> Regards,
> Singapore Computer Home Repair Service
> http://www.bootstrike.com/ComputerService/
> Video Conversion VHS Video8 Hi8 Digital8 MiniDv MicroMv
> http://www.bootstrike.com/VHSVideoConvert/
> "cathys" <(E-Mail Removed)> wrote in message
> news:2486B9B0-F509-4EF5-84C4-(E-Mail Removed)...
> > Hi I am having trouble with my windows xp pro shutting down at random
> > times.
> > It doesn't seem hot, I've checked the virus protection for problems. I am
> > not
> > sure what else I can try. I don't get any error messages either.
> > --
> > Cathy
>
>
>