I have been unable to use Norton Virus scan because before the scan
completes, the computer shuts off and the indicator light turns orange
like it is in hibernate mode. I have to physically disconnect the
power for five seconds to reboot. Is there a way to scan the computer
for viruses or remove a particular virus that may be causing this?

It took me four tries to load a print driver, but was eventually
successfull. I don't think it is a hardware problem.

Don't know what to try next.


--
sparky44

Symantec technical support?

--
Ted Zieglar
"You can do it if you try."

"sparky44" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> I have been unable to use Norton Virus scan because before the scan
> completes, the computer shuts off and the indicator light turns orange
> like it is in hibernate mode. I have to physically disconnect the
> power for five seconds to reboot. Is there a way to scan the computer
> for viruses or remove a particular virus that may be causing this?
>
> It took me four tries to load a print driver, but was eventually
> successfull. I don't think it is a hardware problem.
>
> Don't know what to try next.
>
>
> --
> sparky44