"Jim S." <(E-Mail Removed)> wrote
>I did try Last Known Good Configuration & I did try safe mode. I had the
> same issues. I did not try safe mode with command prompt.
>
> "Rock" wrote:
>
>> "Jim S." <(E-Mail Removed)> wrote
>>
>> > My computer is not loading completely. The blue screen appears right
>> > before
>> > the profiles show up and then it reboots. I have tried loading in safe
>> > mode,
>> > but that does not work either.
>> >
>> > 2 pieces of background info.
>> >
>> > 1. I was having problems with Anti-virus software for about a week and
>> > have
>> > been working with the vendor to get it reinstalled.
>> > 2. I had just installed a firewire card an hour or so before this
>> > started.
>> >
>> > I am at the point of using the recovery disk (and therefore wiping out
>> > the
>> > former contents) unless I get a better suggestion.
>>
>> Did you try Last known good configuration, and for safe mode, did you try
>> safe mode w/command prompt?
If you can get in to safe mode with command prompt, then try a system
restore from the command line:
c:\windows\system32\restore\rstrui.exe
I don't think this is going to work though.
If you know what drivers were added by the installation of the firewire card
you could try disabling them from recovery console by means of the disable
command. Also you could disabled the Norton services through the recovery
console. No I don't know what all services those would be.
How to install and use the Recovery Console in Windows XP
http://support.microsoft.com/kb/307654/en-us
Another option is to restore a previous copy of the registry in the recovery
console. See this article.
"How to Recover from a Corrupted Registry That Prevents Windows XP from
Starting"
http://support.microsoft.com/?id=307545
Along the lines of that article, you could try restoring a copy of the
registry that is stored in a recent system restore point made at a time when
the computer was running ok. You would have to do this by installing the
drive as a slave drive in another XP computer, then take ownership of the
System Volume Information folder in the root of the drive. See this article
on how to take ownership.
HOW TO: Take Ownership of a File or Folder in Windows XP
http://support.microsoft.com/?id=308421
How to set, view, change, or remove file and folder permissions in Windows
XP
http://support.microsoft.com/kb/308418/en-us
Navigate to the folder that begins with _restore inside the \System Volume
Information folder. Then locate the RP subdirectory with a creation date
prior to the problem. It might be the one with the highest number in the
suffix, i.e. RP200.
Copy the _Registry_Machine_System file to \Windows\System32\Config\System.
Repeat for the other hives.
Another option is to a repair install:
http://www.michaelstevenstech.com/XPrepairinstall.htm
--
Rock [MS-MVP User/Shell]