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Computer rebooting & not loading completely

 
 
=?Utf-8?B?SmltIFMu?=
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      19th Feb 2007
My computer is not loading completely. The blue screen appears right before
the profiles show up and then it reboots. I have tried loading in safe mode,
but that does not work either.

2 pieces of background info.

1. I was having problems with Anti-virus software for about a week and have
been working with the vendor to get it reinstalled.
2. I had just installed a firewire card an hour or so before this started.

I am at the point of using the recovery disk (and therefore wiping out the
former contents) unless I get a better suggestion.

 
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R. McCarty
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      19th Feb 2007
Which PCI Slot # did you install the Firewire Card ?
(Count from Video Card (AGP/PCIe) downward -1,2..))

Most motherboards offer only two PCI slots that have an
independent IRQ ( How computer hardware gets the attention
of the processor ). Usually, but not always only slots 2/5 are
IRQ independent. You may have a IRQ sharing situation where
there is a conflict. Some hardware doesn't play well in a sharing
situation.

Any AV ( ?: McAfee/Norton ) that needs vendor help to install
needs to be returned. Buy Nod32 from ESET, you won't regret
it.


"Jim S." <(E-Mail Removed)> wrote in message
news:3E663648-EA79-4872-BC83-(E-Mail Removed)...
> My computer is not loading completely. The blue screen appears right
> before
> the profiles show up and then it reboots. I have tried loading in safe
> mode,
> but that does not work either.
>
> 2 pieces of background info.
>
> 1. I was having problems with Anti-virus software for about a week and
> have
> been working with the vendor to get it reinstalled.
> 2. I had just installed a firewire card an hour or so before this
> started.
>
> I am at the point of using the recovery disk (and therefore wiping out the
> former contents) unless I get a better suggestion.
>



 
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Rock
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Posts: n/a
 
      19th Feb 2007
"Jim S." <(E-Mail Removed)> wrote

> My computer is not loading completely. The blue screen appears right
> before
> the profiles show up and then it reboots. I have tried loading in safe
> mode,
> but that does not work either.
>
> 2 pieces of background info.
>
> 1. I was having problems with Anti-virus software for about a week and
> have
> been working with the vendor to get it reinstalled.
> 2. I had just installed a firewire card an hour or so before this
> started.
>
> I am at the point of using the recovery disk (and therefore wiping out the
> former contents) unless I get a better suggestion.


Did you try Last known good configuration, and for safe mode, did you try
safe mode w/command prompt?

--
Rock [MS-MVP User/Shell]

 
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=?Utf-8?B?SmltIFMu?=
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Posts: n/a
 
      19th Feb 2007
I did try Last Known Good Configuration & I did try safe mode. I had the
same issues. I did not try safe mode with command prompt.

"Rock" wrote:

> "Jim S." <(E-Mail Removed)> wrote
>
> > My computer is not loading completely. The blue screen appears right
> > before
> > the profiles show up and then it reboots. I have tried loading in safe
> > mode,
> > but that does not work either.
> >
> > 2 pieces of background info.
> >
> > 1. I was having problems with Anti-virus software for about a week and
> > have
> > been working with the vendor to get it reinstalled.
> > 2. I had just installed a firewire card an hour or so before this
> > started.
> >
> > I am at the point of using the recovery disk (and therefore wiping out the
> > former contents) unless I get a better suggestion.

>
> Did you try Last known good configuration, and for safe mode, did you try
> safe mode w/command prompt?
>
> --
> Rock [MS-MVP User/Shell]
>
>

 
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Noozer
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Posts: n/a
 
      19th Feb 2007

"Jim S." <(E-Mail Removed)> wrote in message
news:3E663648-EA79-4872-BC83-(E-Mail Removed)...
> My computer is not loading completely. The blue screen appears right
> before
> the profiles show up and then it reboots. I have tried loading in safe
> mode,
> but that does not work either.
>
> 2 pieces of background info.
>
> 1. I was having problems with Anti-virus software for about a week and
> have
> been working with the vendor to get it reinstalled.


Lemme guess... Norton?

> 2. I had just installed a firewire card an hour or so before this
> started.


Uhm... remove the firewire card?


 
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=?Utf-8?B?SmltIFMu?=
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Posts: n/a
 
      19th Feb 2007
That's fair. But I used my video camera on it for over an hour before it
crashed. Wouldn't there have been a conflict right away?

"Noozer" wrote:

>
> "Jim S." <(E-Mail Removed)> wrote in message
> news:3E663648-EA79-4872-BC83-(E-Mail Removed)...
> > My computer is not loading completely. The blue screen appears right
> > before
> > the profiles show up and then it reboots. I have tried loading in safe
> > mode,
> > but that does not work either.
> >
> > 2 pieces of background info.
> >
> > 1. I was having problems with Anti-virus software for about a week and
> > have
> > been working with the vendor to get it reinstalled.

>
> Lemme guess... Norton?
>
> > 2. I had just installed a firewire card an hour or so before this
> > started.

>
> Uhm... remove the firewire card?
>
>
>

 
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Rock
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Posts: n/a
 
      20th Feb 2007
"Jim S." <(E-Mail Removed)> wrote

>I did try Last Known Good Configuration & I did try safe mode. I had the
> same issues. I did not try safe mode with command prompt.
>
> "Rock" wrote:
>
>> "Jim S." <(E-Mail Removed)> wrote
>>
>> > My computer is not loading completely. The blue screen appears right
>> > before
>> > the profiles show up and then it reboots. I have tried loading in safe
>> > mode,
>> > but that does not work either.
>> >
>> > 2 pieces of background info.
>> >
>> > 1. I was having problems with Anti-virus software for about a week and
>> > have
>> > been working with the vendor to get it reinstalled.
>> > 2. I had just installed a firewire card an hour or so before this
>> > started.
>> >
>> > I am at the point of using the recovery disk (and therefore wiping out
>> > the
>> > former contents) unless I get a better suggestion.

>>
>> Did you try Last known good configuration, and for safe mode, did you try
>> safe mode w/command prompt?


If you can get in to safe mode with command prompt, then try a system
restore from the command line:
c:\windows\system32\restore\rstrui.exe

I don't think this is going to work though.

If you know what drivers were added by the installation of the firewire card
you could try disabling them from recovery console by means of the disable
command. Also you could disabled the Norton services through the recovery
console. No I don't know what all services those would be.

How to install and use the Recovery Console in Windows XP
http://support.microsoft.com/kb/307654/en-us

Another option is to restore a previous copy of the registry in the recovery
console. See this article.
"How to Recover from a Corrupted Registry That Prevents Windows XP from
Starting"
http://support.microsoft.com/?id=307545

Along the lines of that article, you could try restoring a copy of the
registry that is stored in a recent system restore point made at a time when
the computer was running ok. You would have to do this by installing the
drive as a slave drive in another XP computer, then take ownership of the
System Volume Information folder in the root of the drive. See this article
on how to take ownership.

HOW TO: Take Ownership of a File or Folder in Windows XP
http://support.microsoft.com/?id=308421

How to set, view, change, or remove file and folder permissions in Windows
XP
http://support.microsoft.com/kb/308418/en-us

Navigate to the folder that begins with _restore inside the \System Volume
Information folder. Then locate the RP subdirectory with a creation date
prior to the problem. It might be the one with the highest number in the
suffix, i.e. RP200.

Copy the _Registry_Machine_System file to \Windows\System32\Config\System.
Repeat for the other hives.

Another option is to a repair install:
http://www.michaelstevenstech.com/XPrepairinstall.htm

--
Rock [MS-MVP User/Shell]

 
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=?Utf-8?B?U2V4VDU=?=
Guest
Posts: n/a
 
      20th Feb 2007
I am having the same type of problem. I was installing Norton AV 2007, when
I did the restart the computer would startup but then reboot. One thing is
that I get a Stop Error c0000296 saying that the kernel32.dll file had been
relocated and that the application would not run properly. I can't get it to
start in Safe mode either with or without the command promp. Do you know
what would cause the c0000296 stop error?


"Rock" wrote:

> "Jim S." <(E-Mail Removed)> wrote
>
> >I did try Last Known Good Configuration & I did try safe mode. I had the
> > same issues. I did not try safe mode with command prompt.
> >
> > "Rock" wrote:
> >
> >> "Jim S." <(E-Mail Removed)> wrote
> >>
> >> > My computer is not loading completely. The blue screen appears right
> >> > before
> >> > the profiles show up and then it reboots. I have tried loading in safe
> >> > mode,
> >> > but that does not work either.
> >> >
> >> > 2 pieces of background info.
> >> >
> >> > 1. I was having problems with Anti-virus software for about a week and
> >> > have
> >> > been working with the vendor to get it reinstalled.
> >> > 2. I had just installed a firewire card an hour or so before this
> >> > started.
> >> >
> >> > I am at the point of using the recovery disk (and therefore wiping out
> >> > the
> >> > former contents) unless I get a better suggestion.
> >>
> >> Did you try Last known good configuration, and for safe mode, did you try
> >> safe mode w/command prompt?

>
> If you can get in to safe mode with command prompt, then try a system
> restore from the command line:
> c:\windows\system32\restore\rstrui.exe
>
> I don't think this is going to work though.
>
> If you know what drivers were added by the installation of the firewire card
> you could try disabling them from recovery console by means of the disable
> command. Also you could disabled the Norton services through the recovery
> console. No I don't know what all services those would be.
>
> How to install and use the Recovery Console in Windows XP
> http://support.microsoft.com/kb/307654/en-us
>
> Another option is to restore a previous copy of the registry in the recovery
> console. See this article.
> "How to Recover from a Corrupted Registry That Prevents Windows XP from
> Starting"
> http://support.microsoft.com/?id=307545
>
> Along the lines of that article, you could try restoring a copy of the
> registry that is stored in a recent system restore point made at a time when
> the computer was running ok. You would have to do this by installing the
> drive as a slave drive in another XP computer, then take ownership of the
> System Volume Information folder in the root of the drive. See this article
> on how to take ownership.
>
> HOW TO: Take Ownership of a File or Folder in Windows XP
> http://support.microsoft.com/?id=308421
>
> How to set, view, change, or remove file and folder permissions in Windows
> XP
> http://support.microsoft.com/kb/308418/en-us
>
> Navigate to the folder that begins with _restore inside the \System Volume
> Information folder. Then locate the RP subdirectory with a creation date
> prior to the problem. It might be the one with the highest number in the
> suffix, i.e. RP200.
>
> Copy the _Registry_Machine_System file to \Windows\System32\Config\System.
> Repeat for the other hives.
>
> Another option is to a repair install:
> http://www.michaelstevenstech.com/XPrepairinstall.htm
>
> --
> Rock [MS-MVP User/Shell]
>
>

 
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=?Utf-8?B?U2V4VDU=?=
Guest
Posts: n/a
 
      20th Feb 2007
I am having the same type of problem. I was installing Norton AV 2007, when
I did the restart the computer would startup but then reboot. One thing is
that I get a Stop Error c0000296 saying that the kernel32.dll file had been
relocated and that the application would not run properly. I can't get it to
start in Safe mode either with or without the command promp. Do you know
what would cause the c0000296 stop error?

"Jim S." wrote:

> My computer is not loading completely. The blue screen appears right before
> the profiles show up and then it reboots. I have tried loading in safe mode,
> but that does not work either.
>
> 2 pieces of background info.
>
> 1. I was having problems with Anti-virus software for about a week and have
> been working with the vendor to get it reinstalled.
> 2. I had just installed a firewire card an hour or so before this started.
>
> I am at the point of using the recovery disk (and therefore wiping out the
> former contents) unless I get a better suggestion.
>

 
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Rock
Guest
Posts: n/a
 
      20th Feb 2007
"SexT5" <(E-Mail Removed)> wrote

>I am having the same type of problem. I was installing Norton AV 2007,
>when
> I did the restart the computer would startup but then reboot. One thing
> is
> that I get a Stop Error c0000296 saying that the kernel32.dll file had
> been
> relocated and that the application would not run properly. I can't get it
> to
> start in Safe mode either with or without the command promp. Do you know
> what would cause the c0000296 stop error?
>
>
> "Rock" wrote:
>
>> "Jim S." <(E-Mail Removed)> wrote
>>
>> >I did try Last Known Good Configuration & I did try safe mode. I had
>> >the
>> > same issues. I did not try safe mode with command prompt.
>> >
>> > "Rock" wrote:
>> >
>> >> "Jim S." <(E-Mail Removed)> wrote
>> >>
>> >> > My computer is not loading completely. The blue screen appears
>> >> > right
>> >> > before
>> >> > the profiles show up and then it reboots. I have tried loading in
>> >> > safe
>> >> > mode,
>> >> > but that does not work either.
>> >> >
>> >> > 2 pieces of background info.
>> >> >
>> >> > 1. I was having problems with Anti-virus software for about a week
>> >> > and
>> >> > have
>> >> > been working with the vendor to get it reinstalled.
>> >> > 2. I had just installed a firewire card an hour or so before this
>> >> > started.
>> >> >
>> >> > I am at the point of using the recovery disk (and therefore wiping
>> >> > out
>> >> > the
>> >> > former contents) unless I get a better suggestion.
>> >>
>> >> Did you try Last known good configuration, and for safe mode, did you
>> >> try
>> >> safe mode w/command prompt?

>>
>> If you can get in to safe mode with command prompt, then try a system
>> restore from the command line:
>> c:\windows\system32\restore\rstrui.exe
>>
>> I don't think this is going to work though.
>>
>> If you know what drivers were added by the installation of the firewire
>> card
>> you could try disabling them from recovery console by means of the
>> disable
>> command. Also you could disabled the Norton services through the
>> recovery
>> console. No I don't know what all services those would be.
>>
>> How to install and use the Recovery Console in Windows XP
>> http://support.microsoft.com/kb/307654/en-us
>>
>> Another option is to restore a previous copy of the registry in the
>> recovery
>> console. See this article.
>> "How to Recover from a Corrupted Registry That Prevents Windows XP from
>> Starting"
>> http://support.microsoft.com/?id=307545
>>
>> Along the lines of that article, you could try restoring a copy of the
>> registry that is stored in a recent system restore point made at a time
>> when
>> the computer was running ok. You would have to do this by installing the
>> drive as a slave drive in another XP computer, then take ownership of the
>> System Volume Information folder in the root of the drive. See this
>> article
>> on how to take ownership.
>>
>> HOW TO: Take Ownership of a File or Folder in Windows XP
>> http://support.microsoft.com/?id=308421
>>
>> How to set, view, change, or remove file and folder permissions in
>> Windows
>> XP
>> http://support.microsoft.com/kb/308418/en-us
>>
>> Navigate to the folder that begins with _restore inside the \System
>> Volume
>> Information folder. Then locate the RP subdirectory with a creation date
>> prior to the problem. It might be the one with the highest number in the
>> suffix, i.e. RP200.
>>
>> Copy the _Registry_Machine_System file to
>> \Windows\System32\Config\System.
>> Repeat for the other hives.
>>
>> Another option is to a repair install:
>> http://www.michaelstevenstech.com/XPrepairinstall.htm



FYI, you should not post a new question as a reply to someone else's
thread - called hijacking. Post a new message with relevant details. "Me
too" posts often times don't get much help.

--
Rock [MS-MVP User/Shell]

 
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