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Computer randomly restarts

 
 
Malcolm
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      12th Aug 2009
My system will restarts itself at random times. I have disabled the automatic
restart and was able to get a blue screen which read as follows.
A problem has been detected and windows has been shut down to prevent damage
to your computer.
IRQL_NOT_LESS_OR_EQUAL
If this is the first time you seen this stop error scree, restart your
computer. If this screen appears again follow these steps.
Check to make sure any new hardware of software is properly installed. If
this is a new installation ask your hardware of software manufacturer for
any Windows upgrades you might need.
If problem continues, disable or remove any newly installed hardware or
software. Disable BIOS memory options such as caching or shadowing. If you
need to use safe mode, restart computer and press F8.
Technical Info:
*** STOP: 0X0000000A (OXOOOOOOO4, OXOOOOOOO2, 0X00000000, 0X804E53BC)
Beginning dump of physical memory.
Physical memory dump complete.
Contact system adminstrator of tech support for further assistance.
 
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Ken Blake, MVP
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      12th Aug 2009
On Wed, 12 Aug 2009 11:32:01 -0700, Malcolm
<(E-Mail Removed)> wrote:

> My system will restarts itself at random times. I have disabled the automatic
> restart and was able to get a blue screen which read as follows.
> A problem has been detected and windows has been shut down to prevent damage
> to your computer.
> IRQL_NOT_LESS_OR_EQUAL
> If this is the first time you seen this stop error scree, restart your
> computer. If this screen appears again follow these steps.
> Check to make sure any new hardware of software is properly installed. If
> this is a new installation ask your hardware of software manufacturer for
> any Windows upgrades you might need.
> If problem continues, disable or remove any newly installed hardware or
> software. Disable BIOS memory options such as caching or shadowing. If you
> need to use safe mode, restart computer and press F8.
> Technical Info:
> *** STOP: 0X0000000A (OXOOOOOOO4, OXOOOOOOO2, 0X00000000, 0X804E53BC)
> Beginning dump of physical memory.
> Physical memory dump complete.
> Contact system adminstrator of tech support for further assistance.




Read here: http://www.aumha.org/a/stop.php#0x0a

--
Ken Blake, Microsoft MVP - Windows Desktop Experience
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Jim
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      12th Aug 2009

"Malcolm" <(E-Mail Removed)> wrote in message
news:1B76DA20-4392-431E-AD2B-(E-Mail Removed)...
> My system will restarts itself at random times. I have disabled the
> automatic
> restart and was able to get a blue screen which read as follows.
> A problem has been detected and windows has been shut down to prevent
> damage
> to your computer.
> IRQL_NOT_LESS_OR_EQUAL
> If this is the first time you seen this stop error scree, restart your
> computer. If this screen appears again follow these steps.
> Check to make sure any new hardware of software is properly installed. If
> this is a new installation ask your hardware of software manufacturer for
> any Windows upgrades you might need.
> If problem continues, disable or remove any newly installed hardware or
> software. Disable BIOS memory options such as caching or shadowing. If you
> need to use safe mode, restart computer and press F8.
> Technical Info:
> *** STOP: 0X0000000A (OXOOOOOOO4, OXOOOOOOO2, 0X00000000, 0X804E53BC)
> Beginning dump of physical memory.
> Physical memory dump complete.
> Contact system adminstrator of tech support for further assistance.

Have you followed the instructions above?

This stop is usually associate with a misbehaving driver.

See also: support.microsoft.com/kb/314063/en-us (among many other places for
help)

Jim





 
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nass
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      12th Aug 2009


"Malcolm" wrote:

> My system will restarts itself at random times. I have disabled the automatic
> restart and was able to get a blue screen which read as follows.
> A problem has been detected and windows has been shut down to prevent damage
> to your computer.
> IRQL_NOT_LESS_OR_EQUAL
> If this is the first time you seen this stop error scree, restart your
> computer. If this screen appears again follow these steps.
> Check to make sure any new hardware of software is properly installed. If
> this is a new installation ask your hardware of software manufacturer for
> any Windows upgrades you might need.
> If problem continues, disable or remove any newly installed hardware or
> software. Disable BIOS memory options such as caching or shadowing. If you
> need to use safe mode, restart computer and press F8.
> Technical Info:
> *** STOP: 0X0000000A (OXOOOOOOO4, OXOOOOOOO2, 0X00000000, 0X804E53BC)
> Beginning dump of physical memory.
> Physical memory dump complete.
> Contact system adminstrator of tech support for further assistance.



This error always refer to a bad Driver/Hardware installed and also been
related to memory.

"You receive a "Stop 0x0000000A" error message in Windows XP"
http://support.microsoft.com/kb/314063/en-us


Troubleshooting a Stop 0x0000000A Error in Windows XP:
http://support.microsoft.com/default...;en-us;q314063

Try these steps of troubleshooting by starting in clean boot and see if that
will help to eliminate the issue. If it did then you know there is something
starting up with windows causing this issue to arise.

How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353

Using Driver Verifier to identify issues with Windows drivers for advanced
users
http://support.microsoft.com/kb/244617

HTH,
nass
---
http://www.nasstec.co.uk

 
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Michael W. Ryder
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      13th Aug 2009
Ken Blake, MVP wrote:
> On Wed, 12 Aug 2009 11:32:01 -0700, Malcolm
> <(E-Mail Removed)> wrote:
>
>> My system will restarts itself at random times. I have disabled the automatic
>> restart and was able to get a blue screen which read as follows.
>> A problem has been detected and windows has been shut down to prevent damage
>> to your computer.
>> IRQL_NOT_LESS_OR_EQUAL
>> If this is the first time you seen this stop error scree, restart your
>> computer. If this screen appears again follow these steps.
>> Check to make sure any new hardware of software is properly installed. If
>> this is a new installation ask your hardware of software manufacturer for
>> any Windows upgrades you might need.
>> If problem continues, disable or remove any newly installed hardware or
>> software. Disable BIOS memory options such as caching or shadowing. If you
>> need to use safe mode, restart computer and press F8.
>> Technical Info:
>> *** STOP: 0X0000000A (OXOOOOOOO4, OXOOOOOOO2, 0X00000000, 0X804E53BC)
>> Beginning dump of physical memory.
>> Physical memory dump complete.
>> Contact system adminstrator of tech support for further assistance.

>
>
>
> Read here: http://www.aumha.org/a/stop.php#0x0a
>


Didn't this problem also occur if you had overheating equipment like
video cards? I know I had the problem with Nvidia drivers but I think
it also occurred with an ATI video card when it overheated.
 
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