Okay my computer was running fine last night and this morning when I turned
it on it just sat there with the black mircrosoft sceen and would not open up
the blue screen with users on it. It would also not shut down either. I did
manual turn it off and when the screen came up I opened it in safe mode.
Which it will run on, but I did try and restart it and it froze again on the
black screen.
Anyone have any advice or know whats causing this? And anything I can do to
fix the problem? We just go a new hard drive about a year ago, so I hope
thats not it...
Thanks for any help out there!!!!

Try to restore operation of Windows XP by using the Last Known Good
configuration. To do this, follow these steps:
1. Start the computer, and then press the F8 key when Windows begins to
start. The Windows Advanced Options menu appears.
2. Use the ARROW keys to select Last Known Good Configuration (your most
recent settings that worked), and then click OK.
3. If a start menu appears, use the ARROW keys to select Microsoft Windows
XP, and then click OK

Or
Use the System Restore tool

For additional information about System Restore, click Help and Support on
the Start menu. In the Search box, type system restore, and then click OK.

Read more here:
Advanced troubleshooting for general startup problems in Windows XP
http://support.microsoft.com/kb/308041


--
Rey


"lstickle" wrote:

> Okay my computer was running fine last night and this morning when I turned
> it on it just sat there with the black mircrosoft sceen and would not open up
> the blue screen with users on it. It would also not shut down either. I did
> manual turn it off and when the screen came up I opened it in safe mode.
> Which it will run on, but I did try and restart it and it froze again on the
> black screen.
> Anyone have any advice or know whats causing this? And anything I can do to
> fix the problem? We just go a new hard drive about a year ago, so I hope
> thats not it...
> Thanks for any help out there!!!!

I tried to do a system restore but it wont let me when in a safe mode. I will
try to start up again and see if I can do it using the f8 version...

"Rey Santos" wrote:

> Try to restore operation of Windows XP by using the Last Known Good
> configuration. To do this, follow these steps:
> 1. Start the computer, and then press the F8 key when Windows begins to
> start. The Windows Advanced Options menu appears.
> 2. Use the ARROW keys to select Last Known Good Configuration (your most
> recent settings that worked), and then click OK.
> 3. If a start menu appears, use the ARROW keys to select Microsoft Windows
> XP, and then click OK
>
> Or
> Use the System Restore tool
>
> For additional information about System Restore, click Help and Support on
> the Start menu. In the Search box, type system restore, and then click OK.
>
> Read more here:
> Advanced troubleshooting for general startup problems in Windows XP
> http://support.microsoft.com/kb/308041
>
>
> --
> Rey
>
>
> "lstickle" wrote:
>
> > Okay my computer was running fine last night and this morning when I turned
> > it on it just sat there with the black mircrosoft sceen and would not open up
> > the blue screen with users on it. It would also not shut down either. I did
> > manual turn it off and when the screen came up I opened it in safe mode.
> > Which it will run on, but I did try and restart it and it froze again on the
> > black screen.
> > Anyone have any advice or know whats causing this? And anything I can do to
> > fix the problem? We just go a new hard drive about a year ago, so I hope
> > thats not it...
> > Thanks for any help out there!!!!

You have to select Safe Mode w/command prompt.
How to start the System Restore tool at a command prompt in Windows XP
http://support.microsoft.com/kb/304449/

--


Brian A. Sesko { MS MVP_Windows Desktop User Experience }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375


"lstickle" <(E-Mail Removed)> wrote in message
news:5B34BD34-CFEB-4761-BAED-(E-Mail Removed)...
>I tried to do a system restore but it wont let me when in a safe mode. I will
> try to start up again and see if I can do it using the f8 version...
>
> "Rey Santos" wrote:
>
>> Try to restore operation of Windows XP by using the Last Known Good
>> configuration. To do this, follow these steps:
>> 1. Start the computer, and then press the F8 key when Windows begins to
>> start. The Windows Advanced Options menu appears.
>> 2. Use the ARROW keys to select Last Known Good Configuration (your most
>> recent settings that worked), and then click OK.
>> 3. If a start menu appears, use the ARROW keys to select Microsoft Windows
>> XP, and then click OK
>>
>> Or
>> Use the System Restore tool
>>
>> For additional information about System Restore, click Help and Support on
>> the Start menu. In the Search box, type system restore, and then click OK.
>>
>> Read more here:
>> Advanced troubleshooting for general startup problems in Windows XP
>> http://support.microsoft.com/kb/308041
>>
>>
>> --
>> Rey
>>
>>
>> "lstickle" wrote:
>>
>> > Okay my computer was running fine last night and this morning when I turned
>> > it on it just sat there with the black mircrosoft sceen and would not open up
>> > the blue screen with users on it. It would also not shut down either. I did
>> > manual turn it off and when the screen came up I opened it in safe mode.
>> > Which it will run on, but I did try and restart it and it froze again on the
>> > black screen.
>> > Anyone have any advice or know whats causing this? And anything I can do to
>> > fix the problem? We just go a new hard drive about a year ago, so I hope
>> > thats not it...
>> > Thanks for any help out there!!!!

Start in safe mode click start /run and type msconfig
(if it wont make it to the login page its probably a service thats causing
all the problems)
click on the services tab and check the hide all microsofts services
checkbox and clear the ones you dont need.And restart
To pinpoint which service it is you will have to stop one at a time.
Hope this helps

"lstickle" wrote:

> Okay my computer was running fine last night and this morning when I turned
> it on it just sat there with the black mircrosoft sceen and would not open up
> the blue screen with users on it. It would also not shut down either. I did
> manual turn it off and when the screen came up I opened it in safe mode.
> Which it will run on, but I did try and restart it and it froze again on the
> black screen.
> Anyone have any advice or know whats causing this? And anything I can do to
> fix the problem? We just go a new hard drive about a year ago, so I hope
> thats not it...
> Thanks for any help out there!!!!