Thank you for the quick reply and the link.
I have since noticed that the idle drive registers in Windows Explorer
correctly as "DVD-RW Drive (E

. But as soon as I insert a disk CD or DVD,
the display changes to "CD-ROM Drive (E

. This happens with new, blank disks
as well as with disks that have been recorded previously on other machines.
Would that not indicate that I'm dealing with a OS/Hardware/Driver problem
rather than a software problem?
The program I'm using is NTI CD & DVD-Maker 7,
http://www.nticdmaker.com/main_cdmaker.htm .
It came bundled with the new computer and offers a complete set of DVD (and
CD) recording options.
I'm posting a typical error log at the very bottom of this message for your
reference.
TIA for any help you can provide.
Jurgen
"smlunatick" wrote:
> XP can not "natively" write to DVDs or copy disk because XP came out
> before DVD writers became popular. If Microsoft update XP to write
> DVDs or copy disk, most of the other DVD writing software companies
> would complain.
>
> You can try another writing program. CDBurner XP pro has been
> recommended before (http://www.cdburnerxp.se/)
>
>
> jurgen wrote:
> > My problem is similar to what Andrew describes. A new Acer computer with
> > DVD-RW drive Model "HL-DT-ST DVD-RW_GSA-H11N". Software is either Nero or
> > "NTI CD & DVD-Maker 7".
> >
> > Most of the time, the drive does not even recognize the presence of a disk
> > when using Windows Explorer (prompt: Inser disk into Drive)
> >
> > When trying to write using NTI, the process begins but the disk is not
> > readable at the end.
> >
> > My blank DVD disks are compatible up to 16x, but NTI will not write reliably
> > even at the lowest speed (4x)
> >
> > If XP (Home SP2) "can not write to DVD nor copy disks" what's the point of
> > buying a machine with these drives installed?
> >
> > If anyone is willing to help sor tthis out, I'll be glad to provide more
> > detailed info.
> >
> > TIA
> > Jurgen
> >
--------- error log --------
NTI CD & DVD-Maker 7.0.0.39 (SKU-22510238888)
Start Time: Wednesday, December 27, 2006, 11:55:29PM
Processor Architecture: INTEL
Processor Type: INTEL PENTIUM
Processor Level: 15
Microsoft Windows XP version 5.1 Service Pack 2 (Build 2600)
Memory in use: 67%
Total physical memory: 458 MB
Total free physical memory: 149 MB
Total paging file: 1080 MB
Total free paging file: 655 MB
Total virtual memory: 2097 MB
Total free virtual memory: 1982 MB
CD Layout: Data DVD
Disc Format: DVD-ROM
File System: Joliet
Bootable CD: No
Total Data Blocks: 224437
CD-Recorder: HL-DT-ST DVD-RW_GSA-H11N (E

Firmware Version: JH02
Disc Media: DVD-R
Free Disc Blocks: 2298496
Test: No
Write Speed: 4x
Write Method: Track-At-Once
Close Disc: No
Leave Session Open: No
Error Code: 1004
CDB: 2A 00 00 01 40 E0 00 00 20 00 00 00
SenseKey:04 ASC:08 ASCQ:03