Old Redneck wrote:
> This is VERY STRANGE.
>
> I'm running an HP a1140n desktop with WinXP SP3. No problems with the
> computer.
>
> Connected to the printer are several USB devices:
> -- HP Laserjet 1320 printer (which has been in use for three years)
> -- Epson V500 scanner (installed six months ago, works fine)
> -- Seagate ???? external hard drive that I use for backup
>
> Last night I installed a new HP D7560 PhotoSmart printer. The
> installation and setup went smoothly and I can print plain paper and
> photo paper with this printer.
>
> The problem is this: When the PhotoSmart printer is turned on, the
> computer will not boot. In order to get the computer to boot, I must
> turn off power to the PhotoSmart printer -- don't need to disconnect
> the USB cable from computer to printer -- just turn off the power.
>
> I have tried this several times -- turn computer off, turn printer
> on, turn on computer and see the HP splash screen then, nothing,
> nothing at all -- nothing on the monitor, computer not booting. Push
> the power switch on the computer to turn it off, turn the printer
> off, and the computer boots without a problem.
>
> If I turn the PhotoSmart printer on after the computer boots,
> everything works fine.
>
> Now, I plan to use this printer only to print photos -- the laser
> printer is my default printer, so, it won't hurt anything to leave
> the PhotoSmart printer turned off and turn it one when I need it --
> and, I'll save electricity by not leaving the PhotoSmart printer
> turned on all the time.
> Still - this is strange.
>
>
> And -- one more thing -- starting about two weeks ago, whenever I
> boot the computer, it boots normally and, after it's booted, Windows
> Explorer (NOT Internet Explorer) opens to the HP folder in the
> Program Files directory. This started long before I installed the
> PhotoSmart printer so the two occurrences are not related.
That sounds like the same problem some external USB hard drives exhibit.
In my case I simply switched to a FireWire connection, but I know you
may not have that choice.
I have seen this discussed re USB hard drives here or a nearby group
so you might be able to find them with a newsgrou search or even Google.
The fix had something to do with a "Legacy USB" setting in the CMOS
settings IIRC. There was another possible fix too but I can't recall
it. Perhaps someone reading will recall it and chime in with those
solutions.
I know they they were about USB hard drives, but no reason it
couldn't extend to other equipement too, near's I can tell.
OTOH, perhaps separating the new equipment and external drive to
separate USB ports might make a difference; easy to check out at least.
As for the Win Explorer issue, I do have something in my archives about
that I could look up. If you don't get a response in a day or so about
it, I'll see if I can dig that out. It's a farily common issue for some
reason.
Just for GPs: What version of XP?
HTH,
Twayne
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