I am attempting to boot a computer running Windows XP Pro and it will show
the Windows is starting up screen then proceeds to the choose the username
screen. When I choose the username, the computer immediately shuts down. I
have tried to boot the machine in Safe Mode with Networking and get the same
response. This occurred after running the Computer Associates Anti-Virus
program and defragmenting the machine.

Any suggestions as to resolution of this problem would be greatly appreciated.
Thanks,

--
CBC

Can you boot to a command prompt, if so you can use system restore from a
command prompt.
http://support.microsoft.com/kb/304449

Neil
"CBC" <(E-Mail Removed)> wrote in message
news:7A63611C-11FA-4216-8BE3-(E-Mail Removed)...
>I am attempting to boot a computer running Windows XP Pro and it will show
> the Windows is starting up screen then proceeds to the choose the username
> screen. When I choose the username, the computer immediately shuts down.
> I
> have tried to boot the machine in Safe Mode with Networking and get the
> same
> response. This occurred after running the Computer Associates Anti-Virus
> program and defragmenting the machine.
>
> Any suggestions as to resolution of this problem would be greatly
> appreciated.
> Thanks,
>
> --
> CBC

No, I am not able to get that far "into" the boot sequence to get to a
command prompt.
--
CBC


"neil" wrote:

> Can you boot to a command prompt, if so you can use system restore from a
> command prompt.
> http://support.microsoft.com/kb/304449
>
> Neil
> "CBC" <(E-Mail Removed)> wrote in message
> news:7A63611C-11FA-4216-8BE3-(E-Mail Removed)...
> >I am attempting to boot a computer running Windows XP Pro and it will show
> > the Windows is starting up screen then proceeds to the choose the username
> > screen. When I choose the username, the computer immediately shuts down.
> > I
> > have tried to boot the machine in Safe Mode with Networking and get the
> > same
> > response. This occurred after running the Computer Associates Anti-Virus
> > program and defragmenting the machine.
> >
> > Any suggestions as to resolution of this problem would be greatly
> > appreciated.
> > Thanks,
> >
> > --
> > CBC
>
>
>

I did mean by selecting "boot with command prompt" it's another option when
you try to boot safemode.
Neil
"CBC" <(E-Mail Removed)> wrote in message
news:79F498BA-A842-4861-BB6D-(E-Mail Removed)...
> No, I am not able to get that far "into" the boot sequence to get to a
> command prompt.
> --
> CBC
>
>
> "neil" wrote:
>
>> Can you boot to a command prompt, if so you can use system restore from a
>> command prompt.
>> http://support.microsoft.com/kb/304449
>>
>> Neil
>> "CBC" <(E-Mail Removed)> wrote in message
>> news:7A63611C-11FA-4216-8BE3-(E-Mail Removed)...
>> >I am attempting to boot a computer running Windows XP Pro and it will
>> >show
>> > the Windows is starting up screen then proceeds to the choose the
>> > username
>> > screen. When I choose the username, the computer immediately shuts
>> > down.
>> > I
>> > have tried to boot the machine in Safe Mode with Networking and get the
>> > same
>> > response. This occurred after running the Computer Associates
>> > Anti-Virus
>> > program and defragmenting the machine.
>> >
>> > Any suggestions as to resolution of this problem would be greatly
>> > appreciated.
>> > Thanks,
>> >
>> > --
>> > CBC
>>
>>
>>

I did not try that option in the safe mode boot up. I will give it a try.
Is this system restore going to wipe out all of the data files on the
C:drive? If so, is there anyway to recover this information before I do a
system restore command prompt?
--
CBC


"neil" wrote:

> I did mean by selecting "boot with command prompt" it's another option when
> you try to boot safemode.
> Neil
> "CBC" <(E-Mail Removed)> wrote in message
> news:79F498BA-A842-4861-BB6D-(E-Mail Removed)...
> > No, I am not able to get that far "into" the boot sequence to get to a
> > command prompt.
> > --
> > CBC
> >
> >
> > "neil" wrote:
> >
> >> Can you boot to a command prompt, if so you can use system restore from a
> >> command prompt.
> >> http://support.microsoft.com/kb/304449
> >>
> >> Neil
> >> "CBC" <(E-Mail Removed)> wrote in message
> >> news:7A63611C-11FA-4216-8BE3-(E-Mail Removed)...
> >> >I am attempting to boot a computer running Windows XP Pro and it will
> >> >show
> >> > the Windows is starting up screen then proceeds to the choose the
> >> > username
> >> > screen. When I choose the username, the computer immediately shuts
> >> > down.
> >> > I
> >> > have tried to boot the machine in Safe Mode with Networking and get the
> >> > same
> >> > response. This occurred after running the Computer Associates
> >> > Anti-Virus
> >> > program and defragmenting the machine.
> >> >
> >> > Any suggestions as to resolution of this problem would be greatly
> >> > appreciated.
> >> > Thanks,
> >> >
> >> > --
> >> > CBC
> >>
> >>
> >>
>
>
>

System restore should not remove your data. I say SHOULD NOT but you never
know, its never happened to me but you never know. Look up knoppix boot
disk, you can boot from the CD & save you important files.
Neil
"CBC" <(E-Mail Removed)> wrote in message
news:82AAFD0C-D2C5-446C-81F5-(E-Mail Removed)...
>I did not try that option in the safe mode boot up. I will give it a try.
> Is this system restore going to wipe out all of the data files on the
> C:drive? If so, is there anyway to recover this information before I do a
> system restore command prompt?
> --
> CBC
>
>
> "neil" wrote:
>
>> I did mean by selecting "boot with command prompt" it's another option
>> when
>> you try to boot safemode.
>> Neil
>> "CBC" <(E-Mail Removed)> wrote in message
>> news:79F498BA-A842-4861-BB6D-(E-Mail Removed)...
>> > No, I am not able to get that far "into" the boot sequence to get to a
>> > command prompt.
>> > --
>> > CBC
>> >
>> >
>> > "neil" wrote:
>> >
>> >> Can you boot to a command prompt, if so you can use system restore
>> >> from a
>> >> command prompt.
>> >> http://support.microsoft.com/kb/304449
>> >>
>> >> Neil
>> >> "CBC" <(E-Mail Removed)> wrote in message
>> >> news:7A63611C-11FA-4216-8BE3-(E-Mail Removed)...
>> >> >I am attempting to boot a computer running Windows XP Pro and it will
>> >> >show
>> >> > the Windows is starting up screen then proceeds to the choose the
>> >> > username
>> >> > screen. When I choose the username, the computer immediately shuts
>> >> > down.
>> >> > I
>> >> > have tried to boot the machine in Safe Mode with Networking and get
>> >> > the
>> >> > same
>> >> > response. This occurred after running the Computer Associates
>> >> > Anti-Virus
>> >> > program and defragmenting the machine.
>> >> >
>> >> > Any suggestions as to resolution of this problem would be greatly
>> >> > appreciated.
>> >> > Thanks,
>> >> >
>> >> > --
>> >> > CBC
>> >>
>> >>
>> >>
>>
>>
>>

I am asking this question out of lack of information. Is the "knoppix boot
disk" the same as the Windows XP Pro Reinstallation disk? I not could you
give me an explanation of this disk?

My goal is to get the machine to a place where I can dowload the data files
to an external hard drive and then I can do whatever I want with the system
without worrying about loosing data.
--
CBC


"neil" wrote:

> System restore should not remove your data. I say SHOULD NOT but you never
> know, its never happened to me but you never know. Look up knoppix boot
> disk, you can boot from the CD & save you important files.
> Neil
> "CBC" <(E-Mail Removed)> wrote in message
> news:82AAFD0C-D2C5-446C-81F5-(E-Mail Removed)...
> >I did not try that option in the safe mode boot up. I will give it a try.
> > Is this system restore going to wipe out all of the data files on the
> > C:drive? If so, is there anyway to recover this information before I do a
> > system restore command prompt?
> > --
> > CBC
> >
> >
> > "neil" wrote:
> >
> >> I did mean by selecting "boot with command prompt" it's another option
> >> when
> >> you try to boot safemode.
> >> Neil
> >> "CBC" <(E-Mail Removed)> wrote in message
> >> news:79F498BA-A842-4861-BB6D-(E-Mail Removed)...
> >> > No, I am not able to get that far "into" the boot sequence to get to a
> >> > command prompt.
> >> > --
> >> > CBC
> >> >
> >> >
> >> > "neil" wrote:
> >> >
> >> >> Can you boot to a command prompt, if so you can use system restore
> >> >> from a
> >> >> command prompt.
> >> >> http://support.microsoft.com/kb/304449
> >> >>
> >> >> Neil
> >> >> "CBC" <(E-Mail Removed)> wrote in message
> >> >> news:7A63611C-11FA-4216-8BE3-(E-Mail Removed)...
> >> >> >I am attempting to boot a computer running Windows XP Pro and it will
> >> >> >show
> >> >> > the Windows is starting up screen then proceeds to the choose the
> >> >> > username
> >> >> > screen. When I choose the username, the computer immediately shuts
> >> >> > down.
> >> >> > I
> >> >> > have tried to boot the machine in Safe Mode with Networking and get
> >> >> > the
> >> >> > same
> >> >> > response. This occurred after running the Computer Associates
> >> >> > Anti-Virus
> >> >> > program and defragmenting the machine.
> >> >> >
> >> >> > Any suggestions as to resolution of this problem would be greatly
> >> >> > appreciated.
> >> >> > Thanks,
> >> >> >
> >> >> > --
> >> >> > CBC
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>

Sorry let me explain more. A knoppix CD will boot an operating system is
fully functional and allow you to explore your hard drive and copy your data
files to an external disk. Also known as a "Live CD"
See http://www.knoppix.org/ if the text is in German then select the UK flag
near the top left corner.

Neil
"CBC" <(E-Mail Removed)> wrote in message
news8EE3CED-3FB4-4F41-B698-(E-Mail Removed)...
>I am asking this question out of lack of information. Is the "knoppix boot
> disk" the same as the Windows XP Pro Reinstallation disk? I not could you
> give me an explanation of this disk?
>
> My goal is to get the machine to a place where I can dowload the data
> files
> to an external hard drive and then I can do whatever I want with the
> system
> without worrying about loosing data.
> --
> CBC
>
>
> "neil" wrote:
>
>> System restore should not remove your data. I say SHOULD NOT but you
>> never
>> know, its never happened to me but you never know. Look up knoppix boot
>> disk, you can boot from the CD & save you important files.
>> Neil
>> "CBC" <(E-Mail Removed)> wrote in message
>> news:82AAFD0C-D2C5-446C-81F5-(E-Mail Removed)...
>> >I did not try that option in the safe mode boot up. I will give it a
>> >try.
>> > Is this system restore going to wipe out all of the data files on the
>> > C:drive? If so, is there anyway to recover this information before I
>> > do a
>> > system restore command prompt?
>> > --
>> > CBC
>> >
>> >
>> > "neil" wrote:
>> >
>> >> I did mean by selecting "boot with command prompt" it's another option
>> >> when
>> >> you try to boot safemode.
>> >> Neil
>> >> "CBC" <(E-Mail Removed)> wrote in message
>> >> news:79F498BA-A842-4861-BB6D-(E-Mail Removed)...
>> >> > No, I am not able to get that far "into" the boot sequence to get to
>> >> > a
>> >> > command prompt.
>> >> > --
>> >> > CBC
>> >> >
>> >> >
>> >> > "neil" wrote:
>> >> >
>> >> >> Can you boot to a command prompt, if so you can use system restore
>> >> >> from a
>> >> >> command prompt.
>> >> >> http://support.microsoft.com/kb/304449
>> >> >>
>> >> >> Neil
>> >> >> "CBC" <(E-Mail Removed)> wrote in message
>> >> >> news:7A63611C-11FA-4216-8BE3-(E-Mail Removed)...
>> >> >> >I am attempting to boot a computer running Windows XP Pro and it
>> >> >> >will
>> >> >> >show
>> >> >> > the Windows is starting up screen then proceeds to the choose the
>> >> >> > username
>> >> >> > screen. When I choose the username, the computer immediately
>> >> >> > shuts
>> >> >> > down.
>> >> >> > I
>> >> >> > have tried to boot the machine in Safe Mode with Networking and
>> >> >> > get
>> >> >> > the
>> >> >> > same
>> >> >> > response. This occurred after running the Computer Associates
>> >> >> > Anti-Virus
>> >> >> > program and defragmenting the machine.
>> >> >> >
>> >> >> > Any suggestions as to resolution of this problem would be greatly
>> >> >> > appreciated.
>> >> >> > Thanks,
>> >> >> >
>> >> >> > --
>> >> >> > CBC
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>
>>
>>
>>

Thanks for the explanation.
If I understand corretly, I can download the knoppix disk contents from one
of the many dowload sites listed on the knoppix website and burn it onto a
CD. This CD when placed in the problem computer will boot the system and I
will be able to access the data folders and files that I wish to download
onto the external hard drive. First, I have to get to the BIOS on the
computer to change the boot sequence before this disk will boot the computer.
I should be able to do this based on the fact that that safe mode "options"
screen appears when using the corret function key "F8". I believe the Bios
options are found after pressing the "F2".
Is the boot process from the knoppix disk an intuitive process? It appears
to be based on what I read on the website?
--
CBC


"neil" wrote:

> Sorry let me explain more. A knoppix CD will boot an operating system is
> fully functional and allow you to explore your hard drive and copy your data
> files to an external disk. Also known as a "Live CD"
> See http://www.knoppix.org/ if the text is in German then select the UK flag
> near the top left corner.
>
> Neil
> "CBC" <(E-Mail Removed)> wrote in message
> news8EE3CED-3FB4-4F41-B698-(E-Mail Removed)...
> >I am asking this question out of lack of information. Is the "knoppix boot
> > disk" the same as the Windows XP Pro Reinstallation disk? I not could you
> > give me an explanation of this disk?
> >
> > My goal is to get the machine to a place where I can dowload the data
> > files
> > to an external hard drive and then I can do whatever I want with the
> > system
> > without worrying about loosing data.
> > --
> > CBC
> >
> >
> > "neil" wrote:
> >
> >> System restore should not remove your data. I say SHOULD NOT but you
> >> never
> >> know, its never happened to me but you never know. Look up knoppix boot
> >> disk, you can boot from the CD & save you important files.
> >> Neil
> >> "CBC" <(E-Mail Removed)> wrote in message
> >> news:82AAFD0C-D2C5-446C-81F5-(E-Mail Removed)...
> >> >I did not try that option in the safe mode boot up. I will give it a
> >> >try.
> >> > Is this system restore going to wipe out all of the data files on the
> >> > C:drive? If so, is there anyway to recover this information before I
> >> > do a
> >> > system restore command prompt?
> >> > --
> >> > CBC
> >> >
> >> >
> >> > "neil" wrote:
> >> >
> >> >> I did mean by selecting "boot with command prompt" it's another option
> >> >> when
> >> >> you try to boot safemode.
> >> >> Neil
> >> >> "CBC" <(E-Mail Removed)> wrote in message
> >> >> news:79F498BA-A842-4861-BB6D-(E-Mail Removed)...
> >> >> > No, I am not able to get that far "into" the boot sequence to get to
> >> >> > a
> >> >> > command prompt.
> >> >> > --
> >> >> > CBC
> >> >> >
> >> >> >
> >> >> > "neil" wrote:
> >> >> >
> >> >> >> Can you boot to a command prompt, if so you can use system restore
> >> >> >> from a
> >> >> >> command prompt.
> >> >> >> http://support.microsoft.com/kb/304449
> >> >> >>
> >> >> >> Neil
> >> >> >> "CBC" <(E-Mail Removed)> wrote in message
> >> >> >> news:7A63611C-11FA-4216-8BE3-(E-Mail Removed)...
> >> >> >> >I am attempting to boot a computer running Windows XP Pro and it
> >> >> >> >will
> >> >> >> >show
> >> >> >> > the Windows is starting up screen then proceeds to the choose the
> >> >> >> > username
> >> >> >> > screen. When I choose the username, the computer immediately
> >> >> >> > shuts
> >> >> >> > down.
> >> >> >> > I
> >> >> >> > have tried to boot the machine in Safe Mode with Networking and
> >> >> >> > get
> >> >> >> > the
> >> >> >> > same
> >> >> >> > response. This occurred after running the Computer Associates
> >> >> >> > Anti-Virus
> >> >> >> > program and defragmenting the machine.
> >> >> >> >
> >> >> >> > Any suggestions as to resolution of this problem would be greatly
> >> >> >> > appreciated.
> >> >> >> > Thanks,
> >> >> >> >
> >> >> >> > --
> >> >> >> > CBC
> >> >> >>
> >> >> >>
> >> >> >>
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>

CBC wrote:
> Thanks for the explanation.
> If I understand corretly, I can download the knoppix disk contents
> from one of the many dowload sites listed on the knoppix website and
> burn it onto a CD. This CD when placed in the problem computer will
> boot the system and I will be able to access the data folders and
> files that I wish to download onto the external hard drive. First, I
> have to get to the BIOS on the computer to change the boot sequence
> before this disk will boot the computer. I should be able to do this
> based on the fact that that safe mode "options" screen appears when
> using the corret function key "F8". I believe the Bios options are
> found after pressing the "F2".
> Is the boot process from the knoppix disk an intuitive process? It
> appears to be based on what I read on the website?
>

The BIOS options will occur way before you get an opportunity to select
"Safe" mode.

Instructions for accessing the BIOS menus briefly display during POST (Power
On Self Test) and usually involve the [DEL] key.