| Home | Forums | Reviews | Articles | Register |
![]() |
| Thread Tools | Rate Thread |
|
|
|
| |
|
JS
Guest
Posts: n/a
|
Virus Removal Info
Provided by: Malke - MS MVP: http://www.elephantboycomputers.com/...moving_Malware -- JS http://www.pagestart.com "Navyguy" <(E-Mail Removed)> wrote in message news:83cd4afd-cdc9-4975-b5c3-(E-Mail Removed)... >I have a Dell Dimension 8200 with XP SP3, with DSL connection. I have > Windows Firewall, AVG, Spyware Blaster and Hive Cleanup. Recently it > became infected with a Trojan Horse virus: > > Trojan horse Downloader.Generic8.TVN > > It was under Local Settings\Temp Internet Files > Content.IE5\PWT3Az83\getfile-081220-aps(1).gif > > > I was able to delete it successfully but as I understand, it still > resides in my computer on another program. In addition to this, with > the aid of remote assistance I was told that my MFT was corrupted. My > question is this, is there some way of tracking down the host program > with the virus and deleting it? Also is there a way that I can tell > for myself if my MFT is actually corupted? If not, what are your > recommendations? > > > Thanks, > > Robert |
|
||
|
||||
|
Patrick Keenan
Guest
Posts: n/a
|
"Navyguy" <(E-Mail Removed)> wrote in message
news:83cd4afd-cdc9-4975-b5c3-(E-Mail Removed)... >I have a Dell Dimension 8200 with XP SP3, with DSL connection. I have > Windows Firewall, AVG, Spyware Blaster and Hive Cleanup. Recently it > became infected with a Trojan Horse virus: > > Trojan horse Downloader.Generic8.TVN > > It was under Local Settings\Temp Internet Files > Content.IE5\PWT3Az83\getfile-081220-aps(1).gif > > > I was able to delete it successfully but as I understand, it still > resides in my computer on another program. In addition to this, with > the aid of remote assistance Remote assistance from whom? > I was told that my MFT was corrupted. And this is credible because....? What symptoms lead you believe this? > My > question is this, is there some way of tracking down the host program > with the virus and deleting it? Possibly, but it's not necessarily helpful. You visited a site that infected your system, it got in via the TIF folders. There may be another launcher with a generated filename somewhere on your system, or not. > Also is there a way that I can tell for myself if my MFT is actually > corupted? Generally, your system will have significant problems booting. > If not, what are your > recommendations? Yes, back up your data before playing with the MFT. > > > Thanks, > > Robert First, back up your data. Then, download and run ccleaner to clear the temporary internet file folders, and the temp folders. Empty the recycle bin, run a virus scan, if necessary with the drive attached to another system. HTH -pk |
|
||
|
||||
|
Mick Murphy
Guest
Posts: n/a
|
Install and scan with the 2 Programs below.
All info if a prob installing because of that Trojan: http://www.spybot.info/en/index.html Spybot Search & Destroy 1.6 is a very good, FREE Anti-Spyware Program. Download, install, update, and immunize your System with it. Then SCAN with it. Update it, and scan your System once a fortnight. http://www.malwarebytes.org/mbam.php Malwarebytes is as the name says, a Malware Remover! For the Free version scroll down their page to either download from Download.com, or Major Geeks.com Download, install, and update. Important re: Safe Mode If you happen to find a problem that you can’t uninstall / delete, reboot the computer, and go into Safe Mode. To get into Safe mode, tap F8 right at Power On / Startup, and use UP arrow key to get to Safe Mode from list of options, then hit ENTER. RESCAN your computer with your Anti-Virus, Malwarebytes and Spybot S & D while in Safe Mode. If unable to install above Programs in Normal Mode: Sometimes Trojans, Viruses, Malware, etc stop you installing and/or updating Programs to remove them. If that happens, reboot into Safe Mode with Networking (from F8 list of Startup Options), and install, update and scan from there. -- Mad Mike "Navyguy" wrote: > I have a Dell Dimension 8200 with XP SP3, with DSL connection. I have > Windows Firewall, AVG, Spyware Blaster and Hive Cleanup. Recently it > became infected with a Trojan Horse virus: > > Trojan horse Downloader.Generic8.TVN > > It was under Local Settings\Temp Internet Files > Content.IE5\PWT3Az83\getfile-081220-aps(1).gif > > > I was able to delete it successfully but as I understand, it still > resides in my computer on another program. In addition to this, with > the aid of remote assistance I was told that my MFT was corrupted. My > question is this, is there some way of tracking down the host program > with the virus and deleting it? Also is there a way that I can tell > for myself if my MFT is actually corupted? If not, what are your > recommendations? > > > Thanks, > > Robert > |
|
||
|
||||
|
PA Bear [MS MVP]
Guest
Posts: n/a
|
1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx 2. Run this online scan (in safe mode w/networking, if need be): http://onecare.live.com/site/en-us/center/howsafe.htm 3. Run a /thorough/ check for hijackware, including posting the requested logs in an appropriate forum. Checking for/Help with Hijackware http://aumha.net/viewtopic.php?f=30&t=4075 http://mvps.org/winhelp2002/unwanted.htm http://inetexplorer.mvps.org/data/prevention.htm http://inetexplorer.mvps.org/tshoot.html http://www.mvps.org/sramesh2k/Malware_Defence.htm http://www.elephantboycomputers.com/...moving_Malware **Seek expert assistance in http://spywarehammer.com/simplemachi...php?board=10.0, http://forums.spybot.info/forumdisplay.php?f=22, http://aumha.net/viewforum.php?f=30, or other appropriate forums.** If the procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, reputable and independent (i.e., not BigBoxStoreUSA) computer repair shop. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ Navyguy wrote: > I have a Dell Dimension 8200 with XP SP3, with DSL connection. I have > Windows Firewall, AVG, Spyware Blaster and Hive Cleanup. Recently it > became infected with a Trojan Horse virus: > > Trojan horse Downloader.Generic8.TVN > > It was under Local Settings\Temp Internet Files > Content.IE5\PWT3Az83\getfile-081220-aps(1).gif > > > I was able to delete it successfully but as I understand, it still > resides in my computer on another program. In addition to this, with > the aid of remote assistance I was told that my MFT was corrupted. My > question is this, is there some way of tracking down the host program > with the virus and deleting it? Also is there a way that I can tell > for myself if my MFT is actually corupted? If not, what are your > recommendations? > > > Thanks, > > Robert |
|
||
|
||||
|
Navyguy
Guest
Posts: n/a
|
It does seem like a mouthfull but I think I can handle it in the steps
as you outlined, and everyone has offered similar but separate advice which I do appreaciate, but let me ask this if I may, would reinstalling the OS correct this or perhaps using the Recovery disk install with repair option? I want to thank everyone for being so helpful with their suggestions, I appreciate it. Thanks Robert On Feb 14, 10:46*pm, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote: > 1. See if you can download/run the MSRT manually:http://www.microsoft.com/security/ma...e/default.mspx > > 2. Run this online scan (in safe mode w/networking, if need be):http://onecare.live.com/site/en-us/center/howsafe.htm > > 3. Run a /thorough/ check for hijackware, including posting the requested > logs in an appropriate forum. > > Checking for/Help with Hijackwarehttp://aumha.net/viewtopic.php?f=30&t=4075http://mvps.org/winhelp2002/unwanted.htmhttp://inetexplorer.mvps.org/data/prevention.htm > * *http://inetexplorer.mvps.org/tshoot....moving_Malware > > **Seek expert assistance inhttp://spywarehammer.com/simplemachinesforum/index.php?board=10.0,http://forums.spybot.info/forumdispl...forum.php?f=30, or other appropriate forums.** > > If the procedures look too complex - and there is no shame in admitting this > isn't your cup of tea - take the machine to a local, reputable and > independent (i.e., not BigBoxStoreUSA) computer repair shop. > -- > ~Robear Dyer (PA Bear) > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > AumHa VSOP & Adminhttp://aumha.net > DTS-Lhttp://dts-l.net/ > > > > Navyguy wrote: > > I have a Dell Dimension 8200 with XP SP3, with DSL connection. I have > > Windows Firewall, AVG, Spyware Blaster and *Hive Cleanup. Recently it > > became infected with a Trojan Horse virus: > > > Trojan horse Downloader.Generic8.TVN > > > It was under Local Settings\Temp Internet Files > > Content.IE5\PWT3Az83\getfile-081220-aps(1).gif > > > I was able to delete it successfully but as I understand, it still > > resides in my computer on another program. In addition to this, with > > the aid of remote assistance I was told that my MFT was corrupted. My > > question is this, is there some way of tracking down the host program > > with the virus and deleting it? Also is there a way that I can tell > > for myself if my MFT is actually corupted? If not, what are your > > recommendations? > > > Thanks, > > > Robert- Hide quoted text - > > - Show quoted text - |
|
||
|
||||
|
Mick Murphy
Guest
Posts: n/a
|
If you did a clean install, deleting existing XP partition, formatting,
reinstalling XP, YES, the infection will be gone. If you do a repair installation, NO; as your docs, etc, are not touched/deleted(supposedly!), and it can be hiding anywhere. Also, if you have Recovery, as you say, disks, that is not the same as Microsoft XP CD. You normally don't get a repair install option in Recovery Disks from the computer Manufacturer. -- Mad Mike "Navyguy" wrote: > It does seem like a mouthfull but I think I can handle it in the steps > as you outlined, and everyone has offered similar but separate advice > which I do appreaciate, but let me ask this if I may, would > reinstalling the OS correct this or perhaps using the Recovery disk > install with repair option? I want to thank everyone for being so > helpful with their suggestions, I appreciate it. > > > Thanks > > Robert > > > On Feb 14, 10:46 pm, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote: > > 1. See if you can download/run the MSRT manually:http://www.microsoft.com/security/ma...e/default.mspx > > > > 2. Run this online scan (in safe mode w/networking, if need be):http://onecare.live.com/site/en-us/center/howsafe.htm > > > > 3. Run a /thorough/ check for hijackware, including posting the requested > > logs in an appropriate forum. > > > > Checking for/Help with Hijackwarehttp://aumha.net/viewtopic.php?f=30&t=4075http://mvps.org/winhelp2002/unwanted.htmhttp://inetexplorer.mvps.org/data/prevention.htm > > http://inetexplorer.mvps.org/tshoot....moving_Malware > > > > **Seek expert assistance inhttp://spywarehammer.com/simplemachinesforum/index.php?board=10.0,http://forums.spybot.info/forumdispl...forum.php?f=30, or other appropriate forums.** > > > > If the procedures look too complex - and there is no shame in admitting this > > isn't your cup of tea - take the machine to a local, reputable and > > independent (i.e., not BigBoxStoreUSA) computer repair shop. > > -- > > ~Robear Dyer (PA Bear) > > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > > AumHa VSOP & Adminhttp://aumha.net > > DTS-Lhttp://dts-l.net/ > > > > > > > > Navyguy wrote: > > > I have a Dell Dimension 8200 with XP SP3, with DSL connection. I have > > > Windows Firewall, AVG, Spyware Blaster and Hive Cleanup. Recently it > > > became infected with a Trojan Horse virus: > > > > > Trojan horse Downloader.Generic8.TVN > > > > > It was under Local Settings\Temp Internet Files > > > Content.IE5\PWT3Az83\getfile-081220-aps(1).gif > > > > > I was able to delete it successfully but as I understand, it still > > > resides in my computer on another program. In addition to this, with > > > the aid of remote assistance I was told that my MFT was corrupted. My > > > question is this, is there some way of tracking down the host program > > > with the virus and deleting it? Also is there a way that I can tell > > > for myself if my MFT is actually corupted? If not, what are your > > > recommendations? > > > > > Thanks, > > > > > Robert- Hide quoted text - > > > > - Show quoted text - > > |
|
||
|
||||
|
Kayman
Guest
Posts: n/a
|
On Sat, 14 Feb 2009 23:31:43 -0800 (PST), Navyguy wrote:
> It does seem like a mouthfull but I think I can handle it in the steps > as you outlined, and everyone has offered similar but separate advice > which I do appreaciate, but let me ask this if I may, would > reinstalling the OS correct this or perhaps using the Recovery disk > install with repair option? I want to thank everyone for being so > helpful with their suggestions, I appreciate it. *Preferred practice* is to 'flatten' and rebuild a computer that has been exposed to malware. http://www.microsoft.com/technet/com...mt/sm0504.mspx It is defenitely advantageous to create an 'image' of the operating system and create a data/file backup of the affected PC. The image can then restored to the impacted PC and the user's data/file is subsequently restored to the operating system. An experienced and properly prepared user can do that in substantial less time than scanning with complex and sophisticated AV applications. How Do I Install Windows XP Preparation is the key for successful installation. 1.How to Slipstream Windows XP Service Pack 3 to Create an Integrated XP Setup Disk with SP 3 http://www.howtohaven.com/system/sli...e-pack-3.shtml --or (maybe more user friendly)-- Create a Slip Stream version of Windows XP http://www.webtree.ca/windowsxp/slipstream.htm --and-- WinUpdatesList v1.23 http://www.nirsoft.net/utils/wul.html --also-- Change the Boot Order in BIOS (good illustration) http://pcsupport.about.com/od/fixthe...rderchange.htm 2.Clean Install Windows XP http://www.elephantboycomputers.com/...alling_Windows - What you will need on-hand --and-- http://www.michaelstevenstech.com/cleanxpinstall.html --or even better because its illustrated and more reader friendly-- How Do I Install WindowsXP http://xphelpandsupport.mvps.org/how...windows_xp.htm Alas, since many users are less prepared and/or lacking the experience; Scanning with an AV apps. is the only option, unless the user consults a computer technician. 1.Clear the (IE) temporary Internet files and the history cache. Click 'Start' and then click 'Run'... then type (or copy/paste) "inetcpl.cpl" (w/out quotation marks) into the box, then click the 'OK' button. In Internet Properties panel 'General' tab, under 'Browsing history', click 'Delete...'button, in 'Delete Browsing History' panel, click the 'Delete all...' button then place a checkmark into the box beside 'Also delete files and settings stored by add-ons', Click 'Yes' and exit the Internet Properties panel by clicking the 'OK' button. 2.Clean HDD Click 'Start' and then click 'Run...' then type (or copy/paste) "cleanmgr" (w/out quotation marks into the box, then click the 'OK' button. Select your drive (presumably WinXP (C and click OK.3.Download/execute: Malwarebytes© Corporation - Anti-Malware http://www.malwarebytes.org/mbam/program/mbam-setup.exe --and-- SuperAntispyware - Free http://www.superantispyware.com/down...NTISPYWAREFREE *--and/optional--* Kaspersky® Virus Removal Tool http://devbuilds.kaspersky-labs.com/devbuilds/AVPTool/ http://www.kaspersky.com/support/vir...vptool?level=2 --and/optional-- Dr.Web CureIt!® Utility - FREE http://www.freedrweb.com/cureit/ --and/optional-- a-squared (a²) Free or a-squared (a²) Command Line Scanner http://www.emsisoft.com/en/software/download/ --and/optional-- BitDefender10 Free Edition (*NOT FOR VISTA*) http://www.bitdefender.com/site/Down...nVersion/1/42/ --and/optional Sophos Anti-Virus (SAV32CLI), is a 32 bit free command line scanner used in an emergency as a disinfection utility for Windows NT, Windows 2000, Windows XP and Windows 2003. To use the Sophos command line software follow the steps below: a) Download SAV32CLI http://downloads.sophos.com/tools/sav32sfx.exe --and-- extract the contents by double clicking the file. b) Add the latest IDE (virus definition) files to the folder. These can be downloaded here http://www.sophos.com/downloads/ide/ c) Read Scanning Options with SAV32CLI. http://www.sophos.com/support/knowle...cle/13252.html See removing malicious files with SAV32CLI for basic information on virus, spyware, Trojan and worm removal with SAV32CLI. http://www.sophos.com/support/knowle...cle/13251.html NOTE: The above mentioned applications are not capable for real-time protection of your computer; They are on-demand scanners. Kaspersky® Virus Removal Tool, Dr.Web CureIt!® have no update feature (so they don't turn into full blown scanners). As soon as your computer is cleaned you are supposed to remove these tools from your operating system and revert back to your (updated) resident (real-time) AV application. Re: Kaspersky® Virus Removal Tool; To uninstall/move this program 'enable self-defense' must be unchecked! To scan your computer with the most up-to-date Kaspersky® AVPTool and Dr.Web CureIT!® virus databases next time you should download new Kaspersky® AVPTool and Dr.Web CureIt!® packages. BitDefender10 Free Edition, a-squared Free or a-squared Command Line Scanner, Sophos Anti-Virus (SAV32CLI) and the free version of Malwarebytes© and SuperAntispyware have an update feature; You may wish to keep a couple of them installed in addtion to your resident AV/A-S applications and scan frequently. Both free versions of MBAM and SAS are on-demand scanners and offer no 'real-time' protection. Keep them installed and use them as 'second-opinion' scanner which is purposely (by design) recommended by their respective authors. After the software is updated, it is suggested scanning the system in Safe Mode (this does not apply to MBAM). "Malwarebytes actually performs better in Normal Mode" says Dustin Cook, Malwarebytes Researcher of MBAM. How do you boot to Safe Mode? By pressing/tabbing F8 (or F5 on some keyboards) during re-boot. A description of the Safe Mode Boot options in Windows XP http://support.microsoft.com/default.aspx?scid=315222 Start your computer in safe mode (Vista) http://windowshelp.microsoft.com/Win...904a11033.mspx http://www.bleepingcomputer.com/tuto...utorial61.html Alternatively: Click Start==>Run... then type (or copy/paste) "msconfig" (without quotation marks), click OK. Then click onto BOOT.INI tab and 'check' /SAFEBOOT then OK and click Restart. To go back to Normal Mode, you must access the System Configuration utility again and click the General tab then click/check the radio button 'Normal Startup'- load all device drivers and services'. 4.Download and execute HiJack This! (HJT) http://www.trendsecure.com/portal/en...ols/hijackthis Please, do not post HJT logs to this newsgroup. Fora where you can get expert advice for HiJack This! (HJT) logs. http://www.thespykiller.co.uk/index.php?board=3.0 http://www.spywarewarrior.com/viewforum.php?f=5 http://forums.tomcoyote.org/index.php?showforum=27 http://www.bleepingcomputer.com/forums/forum22.html http://www.malwarebytes.org/forums/i...hp?showforum=7 http://www.5starsupport.com/ipboard/...p?showforum=18 http://www.theeldergeek.com/forum/in...6&showforum=29 NOTE: Registration is required in any of the above mentioned fora before posting a HJT log and read the 'stickies' (instructions/guidelines) for the respective HJT forum. 5.Routinely practice Safe-Hex. http://www.claymania.com/safe-hex.html Additional references: How to optimize or reset Internet Explorer 7 http://support.microsoft.com/kb/936213 Applies to: Windows Internet Explorer 7 in Windows Vista How to use Reset Internet Explorer Settings (RIES) http://support.microsoft.com/kb/923737 Read: "What you must know" Applies to: Windows Internet Explorer 7 for Windows XP and Windows Internet Explorer 7 in Windows Vista GMER - is an application that detects and removes rootkits. http://www.gmer.net/index.php For additional assistance in relation GMER scan results consult either http://antirootkit.com/forums/index....81ffe4361c3a17 --or-- http://www.thespykiller.co.uk/index.php?board=3.0 CCleaner - Free Cleans temporary internet files, cookies, history, recent urls, application MRUs, etc. ...(*Tune out the registry scanning/fixing option!*) http://www.ccleaner.com/download/bui...wnloading-slim If Windows Defender is utilized go to Applications, under Utilities uncheck "Windows Defender" (so it won't delete the history of WD). If you wish, click 'Options' button the 'Settings' [check] 'Run CCleaner when the computer starts'. --or-- Setup CCleaner to Automatically Run Each Night in Vista or XP http://www.howtogeek.com/howto/windo...n-vista-or-xp/ Good luck ![]() |
|
||
|
||||
|
PA Bear [MS MVP]
Guest
Posts: n/a
|
> ...would
> reinstalling the OS correct this or perhaps using the Recovery disk > install with repair option? A format & reinstall would take care of it, yes, but a Repair Install would not. Some notes: => Reinstalling will leave you with the equivalent of a "new computer" so you'll need to take care of everything here again: 5 steps to help protect your new computer before you go online http://www.microsoft.com/protect/com...nced/xppc.mspx => If a Norton or McAfee free-trial came with the machine when you bought it, the free-trial will be reinstalled, too, but it will NOT be valid! Before installing a replacement anti-virus app (see below), you'll need to uninstall the free-trial via Add/Remove Programs AND THEN run the appropriate removal tool: Norton Removal Tool http://service1.symantec.com/SUPPORT...05033108162039 McAfee Consumer Products Removal Tool three-step fix [Do Steps #1 & #2 only] http://service.mcafee.com/FAQDocument.aspx?id=TS100507 => You've had AVG Free installed yet you ended up with an infection. I would not recommend relying on it after your reinstall Windows. I can recommend NOD32 or Kaspersky (not the suites); If cost is a factor, I'd recommend Avira AntiVir (free). Good luck! Protect Your PC! http://www.microsoft.com/athome/secu...r/default.mspx Steps To Help Prevent Spyware http://www.microsoft.com/protect/com...e/prevent.mspx Steps to Help Prevent Computer Worms http://www.microsoft.com/protect/com...s/prevent.mspx -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ Navyguy wrote: > It does seem like a mouthfull but I think I can handle it in the steps > as you outlined, and everyone has offered similar but separate advice > which I do appreaciate, but let me ask this if I may, would > reinstalling the OS correct this or perhaps using the Recovery disk > install with repair option? I want to thank everyone for being so > helpful with their suggestions, I appreciate it. > >> 1. See if you can download/run the MSRT >> manually:http://www.microsoft.com/security/ma...e/default.mspx >> >> 2. Run this online scan (in safe mode w/networking, if need >> be):http://onecare.live.com/site/en-us/center/howsafe.htm >> >> 3. Run a /thorough/ check for hijackware, including posting the requested >> logs in an appropriate forum. >> >> Checking for/Help with >> Hijackwarehttp://aumha.net/viewtopic.php?f=30&t=4075http://mvps.org/winhelp2002/unwanted.htmhttp://inetexplorer.mvps.org/data/prevention.htm >> http://inetexplorer.mvps.org/tshoot....moving_Malware >> >> **Seek expert assistance >> inhttp://spywarehammer.com/simplemachinesforum/index.php?board=10.0,http://forums.spybot.info/forumdispl...forum.php?f=30, >> or other appropriate forums.** >> >> If the procedures look too complex - and there is no shame in admitting >> this >> isn't your cup of tea - take the machine to a local, reputable and >> independent (i.e., not BigBoxStoreUSA) computer repair shop. >> -- >> Navyguy wrote: >>> I have a Dell Dimension 8200 with XP SP3, with DSL connection. I have >>> Windows Firewall, AVG, Spyware Blaster and Hive Cleanup. Recently it >>> became infected with a Trojan Horse virus: >> >>> Trojan horse Downloader.Generic8.TVN >> >>> It was under Local Settings\Temp Internet Files >>> Content.IE5\PWT3Az83\getfile-081220-aps(1).gif >> >>> I was able to delete it successfully but as I understand, it still >>> resides in my computer on another program. In addition to this, with >>> the aid of remote assistance I was told that my MFT was corrupted. My >>> question is this, is there some way of tracking down the host program >>> with the virus and deleting it? Also is there a way that I can tell >>> for myself if my MFT is actually corupted? If not, what are your >>> recommendations? >> >>> Thanks, >> >>> Robert- Hide quoted text - >> >> - Show quoted text - |
|
||
|
||||
|
Navyguy
Guest
Posts: n/a
|
On Feb 15, 8:22*am, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:
> > ...would > > reinstalling the OS correct this or perhaps using the Recovery disk > > install with repair option? > > A format & reinstall would take care of it, yes, but a Repair Install would > not. > > Some notes: > > => Reinstalling will leave you with the equivalent of a "new computer" so > you'll need to take care of everything here again: > > 5 steps to help protect your new computer before you go onlinehttp://www.microsoft.com/protect/computer/advanced/xppc.mspx > > => If a Norton or McAfee free-trial came with the machine when you bought > it, the free-trial will be reinstalled, too, but it will NOT be valid! > Before installing a replacement anti-virus app (see below), you'll need to > uninstall the free-trial via Add/Remove Programs AND THEN run the > appropriate removal tool: > > Norton Removal Toolhttp://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/200503310816... > > McAfee Consumer Products Removal Tool three-step fix > [Do Steps #1 & #2 only]http://service.mcafee.com/FAQDocument.aspx?id=TS100507 > > => You've had AVG Free installed yet you ended up with an infection. *I > would not recommend relying on it after your reinstall Windows. *I can > recommend NOD32 or Kaspersky (not the suites); If cost is a factor, I'd > recommend Avira AntiVir (free). > > Good luck! > > Protect Your PC!http://www.microsoft.com/athome/secu.../default..mspx > > Steps To Help Prevent Spywarehttp://www.microsoft.com/protect/computer/spyware/prevent.mspx > > Steps to Help Prevent Computer Wormshttp://www.microsoft.com/protect/computer/viruses/worms/prevent.mspx > -- > ~Robear Dyer (PA Bear) > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > AumHa VSOP & Adminhttp://aumha.net > DTS-Lhttp://dts-l.net/ > > > > Navyguy wrote: > > It does seem like a mouthfull but I think I can handle it in the steps > > as you outlined, and everyone has offered similar but separate advice > > which I do appreaciate, but let me ask this if I may, would > > reinstalling the OS correct this or perhaps using the Recovery disk > > install with repair option? I want to thank everyone for being so > > helpful with their suggestions, I appreciate it. > > >> 1. See if you can download/run the MSRT > >> manually:http://www.microsoft.com/security/ma...e/default.mspx > > >> 2. Run this online scan (in safe mode w/networking, if need > >> be):http://onecare.live.com/site/en-us/center/howsafe.htm > > >> 3. Run a /thorough/ check for hijackware, including posting the requested > >> logs in an appropriate forum. > > >> Checking for/Help with > >> Hijackwarehttp://aumha.net/viewtopic.php?f=30&t=4075http://mvps.org/winhelp2002... > >>http://inetexplorer.mvps.org/tshoot.....org/sramesh2k.... > > >> **Seek expert assistance > >> inhttp://spywarehammer.com/simplemachinesforum/index.php?board=10.0,htt..., > >> or other appropriate forums.** > > >> If the procedures look too complex - and there is no shame in admitting > >> this > >> isn't your cup of tea - take the machine to a local, reputable and > >> independent (i.e., not BigBoxStoreUSA) computer repair shop. > >> -- > >> Navyguy wrote: > >>> I have a Dell Dimension 8200 with XP SP3, with DSL connection. I have > >>> Windows Firewall, AVG, Spyware Blaster and Hive Cleanup. Recently it > >>> became infected with a Trojan Horse virus: > > >>> Trojan horse Downloader.Generic8.TVN > > >>> It was under Local Settings\Temp Internet Files > >>> Content.IE5\PWT3Az83\getfile-081220-aps(1).gif > > >>> I was able to delete it successfully but as I understand, it still > >>> resides in my computer on another program. In addition to this, with > >>> the aid of remote assistance I was told that my MFT was corrupted. My > >>> question is this, is there some way of tracking down the host program > >>> with the virus and deleting it? Also is there a way that I can tell > >>> for myself if my MFT is actually corupted? If not, what are your > >>> recommendations? > > >>> Thanks, > > >>> Robert- Hide quoted text - > > >> - Show quoted text -- Hide quoted text - > > - Show quoted text - Whew, so much information! I hardly know where to begin! Well let me try to encapsulate in brief; This all started when my MSN Msgr stopped logging in automatically about a month ago. I had posted the problem on other groups in hopes of resolving the problem but the only suggestions were that I uninstall and reinstall which is what I did. I was then infected with the Trojan virus and deleted it, and at this point I accepted help via remote assistance and it was then that it was discovered that my MFT was corrupted he said. He made many changes to my system and at one point I couldn't access the user accounts or system restore. After further changes it required a system restart but it did not come back up. I had to use another computer which I have at my disposal to help rbrin my computer back up. With the Recovery disk inserted and with the bios changed previously to select the cd/dvd drive but before I could select install or repair the computer came back on its own, why or how I don't know. However the boot sequence has changed so that this is what happens now: Startup>Dell Splash>Windows Splash>Defragging>Logon Message> then I get (2) boxes, the first is highlighted and says: Unable to log you on because of an account restriction, behind that is a logon box grayed out with username-Adminitrator and underneath password. Once I click the OK in the first highlighted box however it says Windows starting up, To begin, check on your username> I do this and it takes me Windows>Desktop. MsnMsgr still does not sign in automatically however once clicked everything works as before. I downloaded and ran a MSRT full system scan and it found nothing. I have uninstalled AVG and installed Avira in its place (I understand theres a risk of uninstalling and reinstalling too much and I may have done so with AVG). I've updated it and run a full system scan which found (8) Detections and (3) warnings, however after the scan I could only see the following (5) in the quarantine which it apparently put there automatically: TR/Crypt.XPACK.Gen C:\System Volume Information\_restore{3141675-6CBE-4639 etc and ends with .exe C:\Program Files\My Document Programs\setup.exe Contains recognition pat. C:\Documents and Settings\my name\Local Settings\Application Data \Microsoft\Wind...\500055A6-0000009B.eml C:\Documents and Settings\my name\Local Settings\Application Data \Microsoft\Wind...\0A2633B2-0000008C.eml C:\Documents and Settings\my name\Local Settings\Application Data \Microsoft\Wind...\064831119-0000008B.eml This is an extract of the Notepad after scanning Version information: BUILD.DAT : 8.2.0.337 16934 Bytes 11/18/2008 13:05:00 AVSCAN.EXE : 8.1.4.10 315649 Bytes 11/18/2008 17:21:26 AVSCAN.DLL : 8.1.4.0 40705 Bytes 5/26/2008 16:56:40 LUKE.DLL : 8.1.4.5 164097 Bytes 6/12/2008 21:44:19 LUKERES.DLL : 8.1.4.0 12033 Bytes 5/26/2008 16:58:52 ANTIVIR0.VDF : 7.1.0.0 15603712 Bytes 10/27/2008 20:30:36 ANTIVIR1.VDF : 7.1.2.12 3336192 Bytes 2/11/2009 20:48:21 ANTIVIR2.VDF : 7.1.2.13 2048 Bytes 2/11/2009 20:48:22 ANTIVIR3.VDF : 7.1.2.27 79360 Bytes 2/15/2009 20:48:23 Engineversion : 8.2.0.79 AEVDF.DLL : 8.1.1.0 106868 Bytes 2/15/2009 20:48:37 AESCRIPT.DLL : 8.1.1.47 348539 Bytes 2/15/2009 20:48:35 AESCN.DLL : 8.1.1.7 127347 Bytes 2/15/2009 20:48:34 AERDL.DLL : 8.1.1.3 438645 Bytes 11/4/2008 22:58:38 AEPACK.DLL : 8.1.3.8 397684 Bytes 2/15/2009 20:48:33 AEOFFICE.DLL : 8.1.0.33 196987 Bytes 2/15/2009 20:48:32 AEHEUR.DLL : 8.1.0.90 1573237 Bytes 2/15/2009 20:48:31 AEHELP.DLL : 8.1.2.0 119159 Bytes 2/15/2009 20:48:27 AEGEN.DLL : 8.1.1.16 332148 Bytes 2/15/2009 20:48:26 AEEMU.DLL : 8.1.0.9 393588 Bytes 10/14/2008 19:05:56 AECORE.DLL : 8.1.6.5 176501 Bytes 2/15/2009 20:48:24 AEBB.DLL : 8.1.0.3 53618 Bytes 10/14/2008 19:05:56 AVWINLL.DLL : 1.0.0.12 15105 Bytes 7/9/2008 17:40:05 AVPREF.DLL : 8.0.2.0 38657 Bytes 5/16/2008 18:28:01 AVREP.DLL : 8.0.0.2 98344 Bytes 7/31/2008 21:02:15 AVREG.DLL : 8.0.0.1 33537 Bytes 5/9/2008 20:26:40 AVARKT.DLL : 1.0.0.23 307457 Bytes 2/12/2008 17:29:23 AVEVTLOG.DLL : 8.0.0.16 119041 Bytes 6/12/2008 21:27:49 SQLITE3.DLL : 3.3.17.1 339968 Bytes 1/23/2008 02:28:02 SMTPLIB.DLL : 1.2.0.23 28929 Bytes 6/12/2008 21:49:40 NETNT.DLL : 8.0.0.1 7937 Bytes 1/25/2008 21:05:10 RCIMAGE.DLL : 8.0.0.51 2371841 Bytes 6/12/2008 22:48:07 RCTEXT.DLL : 8.0.52.0 86273 Bytes 6/27/2008 22:34:37 Configuration settings for the scan: Jobname..........................: Complete system scan Configuration file...............: c:\program files\avira\antivir personaledition classic\sysscan.avp Logging..........................: low Primary action...................: interactive Secondary action.................: ignore Scan master boot sector..........: on Scan boot sector.................: on Boot sectors.....................: C:, Process scan.....................: on Scan registry....................: on Search for rootkits..............: off Scan all files...................: Intelligent file selection Scan archives....................: on Recursion depth..................: 20 Smart extensions.................: on Macro heuristic..................: on File heuristic...................: medium Start of the scan: Sunday, February 15, 2009 14:50 The scan of running processes will be started Scan process 'avscan.exe' - '1' Module(s) have been scanned Scan process 'avcenter.exe' - '1' Module(s) have been scanned Scan process 'wltuser.exe' - '1' Module(s) have been scanned Scan process 'iexplore.exe' - '1' Module(s) have been scanned Scan process 'avgnt.exe' - '1' Module(s) have been scanned Scan process 'avguard.exe' - '1' Module(s) have been scanned Scan process 'sched.exe' - '1' Module(s) have been scanned Scan process 'wlcomm.exe' - '1' Module(s) have been scanned Scan process 'msnmsgr.exe' - '1' Module(s) have been scanned Scan process 'ctfmon.exe' - '1' Module(s) have been scanned Scan process 'eBayTBDaemon.exe' - '1' Module(s) have been scanned Scan process 'explorer.exe' - '1' Module(s) have been scanned Scan process 'alg.exe' - '1' Module(s) have been scanned Scan process 'uphclean.exe' - '1' Module(s) have been scanned Scan process 'SeaPort.exe' - '1' Module(s) have been scanned Scan process 'nvsvc32.exe' - '1' Module(s) have been scanned Scan process 'mdm.exe' - '1' Module(s) have been scanned Scan process 'LSSrvc.exe' - '1' Module(s) have been scanned Scan process 'ioloServiceManager.exe' - '1' Module(s) have been scanned Scan process 'InCDsrv.exe' - '1' Module(s) have been scanned Scan process 'spoolsv.exe' - '1' Module(s) have been scanned Scan process 'svchost.exe' - '1' Module(s) have been scanned Scan process 'svchost.exe' - '1' Module(s) have been scanned Scan process 'svchost.exe' - '1' Module(s) have been scanned Scan process 'svchost.exe' - '1' Module(s) have been scanned Scan process 'svchost.exe' - '1' Module(s) have been scanned Scan process 'lsass.exe' - '1' Module(s) have been scanned Scan process 'services.exe' - '1' Module(s) have been scanned Scan process 'winlogon.exe' - '1' Module(s) have been scanned Scan process 'csrss.exe' - '1' Module(s) have been scanned Scan process 'smss.exe' - '1' Module(s) have been scanned 31 processes with 31 modules were scanned Starting master boot sector scan: Master boot sector HD0 [INFO] No virus was found! Start scanning boot sectors: Boot sector 'C:\' [INFO] No virus was found! Starting to scan the registry. The registry was scanned ( '62' files ). Starting the file scan: Begin scan in 'C:\' C:\hiberfil.sys [WARNING] The file could not be opened! C:\JSetup.exe [0] Archive type: CAB SFX (self extracting) --> \disk1\data1.cab [WARNING] No further files can be extracted from this archive. The archive will be closed C:\pagefile.sys [WARNING] The file could not be opened! End of the scan: Sunday, February 15, 2009 15:51 Used time: 1:01:08 Hour(s) The scan has been done completely. 8439 Scanning directories 284164 Files were scanned 0 viruses and/or unwanted programs were found 0 Files were classified as suspicious: 0 files were deleted 0 files were repaired 0 files were moved to quarantine 0 files were renamed 2 Files cannot be scanned 284162 Files not concerned 5354 Archives were scanned 3 Warnings 0 Notes Should I now proceed to One Care full scan via Safe Mode or do something else? Thanks, Robert |
|
||
|
||||
|
|
|
| |
![]() |
| Thread Tools | |
| Rate This Thread | |
|
|
Similar Threads
|
||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Re: I think my computer is infected | Max Wachtel | Anti-Virus | 0 | 28th Jan 2009 03:11 PM |
| Your computer is infected! | =?Utf-8?B?TW9oYW1tYWQgQWxp?= | Windows XP Security | 2 | 26th Feb 2006 04:06 PM |
| Computer Infected | =?Utf-8?B?TWF0dA==?= | Windows XP Help | 10 | 17th Dec 2005 06:27 PM |
| Computer infected | TiNy | DIY PC | 13 | 5th Dec 2005 10:34 PM |
| infected computer | tom | Windows XP General | 2 | 25th Mar 2004 10:41 PM |
Powered by vBulletin®. Copyright ©2000 - 2012, Jelsoft Enterprises Ltd.
SEO by vBSEO ©2010, Crawlability, Inc. |




