Hi,
I have an XP pro machine that I am fairly sure is clear of virus's and
malware. I have made sure that the tick box to cause the computer to
automatically restart after a faliure is not ticked.

When I shut down the computer from Start > Shutdown it shuts down for about
3 or 4 seconds and then restarts again. In those few seconds the power light
and the HD light both flash quickly and constantly and then the computer
restarts. If I press the power button the same thing happens but if I turn
the power off at the plug and then on again it doesn't restart.

I have checked to make sure that the power settings are correct and I have
also disabled any option in the Bios that might bring it out of the off
mode.

The switch seems to be working OK and I am sure the flashing lights must be
a sign.

Any suggestions would be greatly recieved as I am stuck.

Cheers
Lenny

Lenny wrote:
> I have an XP pro machine that I am fairly sure is clear of virus's
> and malware. I have made sure that the tick box to cause the
> computer to automatically restart after a faliure is not ticked.
>
> When I shut down the computer from Start > Shutdown it shuts down
> for about 3 or 4 seconds and then restarts again. In those few
> seconds the power light and the HD light both flash quickly and
> constantly and then the computer restarts. If I press the power
> button the same thing happens but if I turn the power off at the
> plug and then on again it doesn't restart.
> I have checked to make sure that the power settings are correct and
> I have also disabled any option in the Bios that might bring it out
> of the off mode.
>
> The switch seems to be working OK and I am sure the flashing lights
> must be a sign.
>
> Any suggestions would be greatly recieved as I am stuck.

Resources to help troubleshoot shutdown problems in Windows XP
http://support.microsoft.com/kb/308029

Windows XP Shutdown & Restart Troubleshooting
http://www.aumha.org/win5/a/shtdwnxp.htm

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

Is this a recent condition that wasn't happening previously?
See the following for advice on Shutdown issues.
http://www.aumha.org/win5/a/shtdwnxp.php

"Lenny" <(E-Mail Removed)> wrote in message
news:i4-(E-Mail Removed)...
> Hi,
> I have an XP pro machine that I am fairly sure is clear of virus's and
> malware. I have made sure that the tick box to cause the computer to
> automatically restart after a faliure is not ticked.
>
> When I shut down the computer from Start > Shutdown it shuts down for
> about 3 or 4 seconds and then restarts again. In those few seconds the
> power light and the HD light both flash quickly and constantly and then
> the computer restarts. If I press the power button the same thing happens
> but if I turn the power off at the plug and then on again it doesn't
> restart.
>
> I have checked to make sure that the power settings are correct and I have
> also disabled any option in the Bios that might bring it out of the off
> mode.
>
> The switch seems to be working OK and I am sure the flashing lights must
> be a sign.
>
> Any suggestions would be greatly recieved as I am stuck.
>
> Cheers
> Lenny
>

Hi,
The computer has been working fine for the last 3 months with no new
software or hardware added. There are no problems in the device manager. I
have had a look at the ideas below and nothing seems obvious but it looks
like I might need to spend the next 3 weeks going through the possibilities.
Cheers

"R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
news:%(E-Mail Removed)...
> Is this a recent condition that wasn't happening previously?
> See the following for advice on Shutdown issues.
> http://www.aumha.org/win5/a/shtdwnxp.php
>
> "Lenny" <(E-Mail Removed)> wrote in message
> news:i4-(E-Mail Removed)...
>> Hi,
>> I have an XP pro machine that I am fairly sure is clear of virus's and
>> malware. I have made sure that the tick box to cause the computer to
>> automatically restart after a faliure is not ticked.
>>
>> When I shut down the computer from Start > Shutdown it shuts down for
>> about 3 or 4 seconds and then restarts again. In those few seconds the
>> power light and the HD light both flash quickly and constantly and then
>> the computer restarts. If I press the power button the same thing happens
>> but if I turn the power off at the plug and then on again it doesn't
>> restart.
>>
>> I have checked to make sure that the power settings are correct and I
>> have also disabled any option in the Bios that might bring it out of the
>> off mode.
>>
>> The switch seems to be working OK and I am sure the flashing lights must
>> be a sign.
>>
>> Any suggestions would be greatly recieved as I am stuck.
>>
>> Cheers
>> Lenny
>>
>
>

For some unknown reason the computer seems to have righted it's self. For
the moment anyway.
Cheers


"Lenny" <(E-Mail Removed)> wrote in message
news:woCdnWC__8XC-(E-Mail Removed)...
> Hi,
> The computer has been working fine for the last 3 months with no new
> software or hardware added. There are no problems in the device manager. I
> have had a look at the ideas below and nothing seems obvious but it looks
> like I might need to spend the next 3 weeks going through the
> possibilities.
> Cheers
>
> "R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
> news:%(E-Mail Removed)...
>> Is this a recent condition that wasn't happening previously?
>> See the following for advice on Shutdown issues.
>> http://www.aumha.org/win5/a/shtdwnxp.php
>>
>> "Lenny" <(E-Mail Removed)> wrote in message
>> news:i4-(E-Mail Removed)...
>>> Hi,
>>> I have an XP pro machine that I am fairly sure is clear of virus's and
>>> malware. I have made sure that the tick box to cause the computer to
>>> automatically restart after a faliure is not ticked.
>>>
>>> When I shut down the computer from Start > Shutdown it shuts down for
>>> about 3 or 4 seconds and then restarts again. In those few seconds the
>>> power light and the HD light both flash quickly and constantly and then
>>> the computer restarts. If I press the power button the same thing
>>> happens but if I turn the power off at the plug and then on again it
>>> doesn't restart.
>>>
>>> I have checked to make sure that the power settings are correct and I
>>> have also disabled any option in the Bios that might bring it out of the
>>> off mode.
>>>
>>> The switch seems to be working OK and I am sure the flashing lights must
>>> be a sign.
>>>
>>> Any suggestions would be greatly recieved as I am stuck.
>>>
>>> Cheers
>>> Lenny
>>>
>>
>>
>
>