Can someone please help..I uninstalled WinAntiVirus 2007 and WinAntiSpy 2007
because someone told me that they were not good softwares that they were
trojans. I was having problems so I thought they were correct.
Now, i can't install nor download anything. I tried reinstalling Windows XP
Pro and it would not install alot of files..I have the CD..I tried installing
or downloading Windows Defenders, Window Live Onecare, etc and they won't
install. I tried installing Windows Installer 3.1 and that seemed to install.
I think...
I keep getting pop ups SmartBridge Alerts: Motive SB.exe -Get Process Inage
File Name W. Another one is TwainTRackerWindow: Apdroxy.exe unable to locate
component. Also something like JPEGAPI.DLL not found..I am not a computer
wizard as you can tell but can someone help me?
thank you in advance, hope someone can help this oldie.

BT and some NTL or Blueyonder broadband users have experienced error message
like "SmartBridge Alerts:-Alert BT Help Notifier.exe (or MotiveSB.exe for
NTL or IST for Blueyonder) Entry Point Not Found The procedure entry point
GetProcessImageFileNameW could not be located in the dynamic link library
PSAPI.DLL"

This relates to the BT ( NTL, Blueyonder) desktop helper. The simplest way
to deal with it is to uninstall it if you do not use it or take it out of
your start up list. The program name will be something like Motive
Communications or Motive SB.

Alternatively, 1. Navigate to the installation location for SmartBridge via
My Computer (\Program Files\Alert BT Help Notifier.exe (or Motive SBexe. for
NTL or IST\SmartBridge for Blueyonder)
2. Find PSAPI.DLL and rename it to something like PSAPIOLD.DLL
3. Reboot the system

The program will find the new PSAPI.DLL in the \Windows\System32 directory
and function normally.

apdproxy.exe file information
The process Adobe Photoshop Album Starter Edition 3.0 component or Adobe
Photo Downloader component or Adobe Photo Downloader 3.0 component belongs
to the software Adobe Photoshop Album Starter Edition or Adobe Photo
Downloader or Adobe® Photoshop® Album or apdproxy.exe or Adobe Premiere
Elements or Adobe Photo Downloader 3.0 component or Adobe Photoshop
Lightroom by Adobe Systems Incorporated (www.adobe.com).

Description: File apdproxy.exe is located in a subfolder of "C:\Program
Files". Known file sizes on Windows XP are 57344 bytes (95% of all
occurrence), 61440 bytes, 21504 bytes, 32343 bytes, 25600 bytes, 24588
bytes.
There is an icon for this program on the taskbar next to the clock. The
program has a visible window. File apdproxy.exe is not a Windows system
file. The application can be uninstalled in the Control Panel.

JPEGAPI.DLL.........I believe is part of JAVA which you would need to
download and reinstall
http://www.java.com/en/download/index.jsp

With all of this uninstall...reinstall..you might be better off saving all
of your personal work to DVD's/CD's and gather together all of your programs
and start from scratch.Start by inserting your XP CD and booting from it,do
a new installation and format the HD during that installation.Once that is
up and running install all of the drivers from your mobo CD ..then install
your video drivers...sound drivers...and any other hardware drivers
purchased seperatly ..like printer.Then install the AntiVirus/Anti Malware
of your choice.Then connect to the net and go to the MS update website and
install all of the High Priority updates..SP2?.After this is done and
functioning properly reinstall all of your software.
http://www.winsupersite.com/showcase...p_sg_clean.asp

peter

"Granny" <(E-Mail Removed)> wrote in message
news:F6013F76-F3F3-4B4C-845A-(E-Mail Removed)...
> Can someone please help..I uninstalled WinAntiVirus 2007 and WinAntiSpy
> 2007
> because someone told me that they were not good softwares that they were
> trojans. I was having problems so I thought they were correct.
> Now, i can't install nor download anything. I tried reinstalling Windows
> XP
> Pro and it would not install alot of files..I have the CD..I tried
> installing
> or downloading Windows Defenders, Window Live Onecare, etc and they won't
> install. I tried installing Windows Installer 3.1 and that seemed to
> install.
> I think...
> I keep getting pop ups SmartBridge Alerts: Motive SB.exe -Get Process
> Inage
> File Name W. Another one is TwainTRackerWindow: Apdroxy.exe unable to
> locate
> component. Also something like JPEGAPI.DLL not found..I am not a computer
> wizard as you can tell but can someone help me?
> thank you in advance, hope someone can help this oldie.
>
>

you can regain some control
by using windows in safemode.

after turning on the pc, tap
the f8 key continuously until
the boot menu pops up and
select safemode.

in safemode you can uninstall alot
of programs until you get back
to a basic point of functionality.

or you can also try using the
system restore feature in safemode
too and see if you can restore your
computer to a point in time when
it was functional.

try the restore feature first, then
see if after you reboot your normal
mode windows is friendly again.


--

db ·´¯`·.¸. , . .·´¯`·..><)))º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><)))º>¸.
><)))º>·´¯`·.¸. , . .·´¯`·.. ><)))º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><)))º>


..


"peter" <(E-Mail Removed)> wrote in message
news:6%aXi.174476$1y4.163848@pd7urf2no...
> BT and some NTL or Blueyonder broadband users have experienced error message
> like "SmartBridge Alerts:-Alert BT Help Notifier.exe (or MotiveSB.exe for NTL
> or IST for Blueyonder) Entry Point Not Found The procedure entry point
> GetProcessImageFileNameW could not be located in the dynamic link library
> PSAPI.DLL"
>
> This relates to the BT ( NTL, Blueyonder) desktop helper. The simplest way to
> deal with it is to uninstall it if you do not use it or take it out of your
> start up list. The program name will be something like Motive Communications
> or Motive SB.
>
> Alternatively, 1. Navigate to the installation location for SmartBridge via My
> Computer (\Program Files\Alert BT Help Notifier.exe (or Motive SBexe. for NTL
> or IST\SmartBridge for Blueyonder)
> 2. Find PSAPI.DLL and rename it to something like PSAPIOLD.DLL
> 3. Reboot the system
>
> The program will find the new PSAPI.DLL in the \Windows\System32 directory and
> function normally.
>
> apdproxy.exe file information
> The process Adobe Photoshop Album Starter Edition 3.0 component or Adobe Photo
> Downloader component or Adobe Photo Downloader 3.0 component belongs to the
> software Adobe Photoshop Album Starter Edition or Adobe Photo Downloader or
> Adobe® Photoshop® Album or apdproxy.exe or Adobe Premiere Elements or Adobe
> Photo Downloader 3.0 component or Adobe Photoshop Lightroom by Adobe Systems
> Incorporated (www.adobe.com).
>
> Description: File apdproxy.exe is located in a subfolder of "C:\Program
> Files". Known file sizes on Windows XP are 57344 bytes (95% of all
> occurrence), 61440 bytes, 21504 bytes, 32343 bytes, 25600 bytes, 24588 bytes.
> There is an icon for this program on the taskbar next to the clock. The
> program has a visible window. File apdproxy.exe is not a Windows system file.
> The application can be uninstalled in the Control Panel.
>
> JPEGAPI.DLL.........I believe is part of JAVA which you would need to download
> and reinstall
> http://www.java.com/en/download/index.jsp
>
> With all of this uninstall...reinstall..you might be better off saving all of
> your personal work to DVD's/CD's and gather together all of your programs and
> start from scratch.Start by inserting your XP CD and booting from it,do a new
> installation and format the HD during that installation.Once that is up and
> running install all of the drivers from your mobo CD ..then install your video
> drivers...sound drivers...and any other hardware drivers purchased seperatly
> ..like printer.Then install the AntiVirus/Anti Malware of your choice.Then
> connect to the net and go to the MS update website and install all of the High
> Priority updates..SP2?.After this is done and functioning properly reinstall
> all of your software.
> http://www.winsupersite.com/showcase...p_sg_clean.asp
>
> peter
>
> "Granny" <(E-Mail Removed)> wrote in message
> news:F6013F76-F3F3-4B4C-845A-(E-Mail Removed)...
>> Can someone please help..I uninstalled WinAntiVirus 2007 and WinAntiSpy 2007
>> because someone told me that they were not good softwares that they were
>> trojans. I was having problems so I thought they were correct.
>> Now, i can't install nor download anything. I tried reinstalling Windows XP
>> Pro and it would not install alot of files..I have the CD..I tried installing
>> or downloading Windows Defenders, Window Live Onecare, etc and they won't
>> install. I tried installing Windows Installer 3.1 and that seemed to install.
>> I think...
>> I keep getting pop ups SmartBridge Alerts: Motive SB.exe -Get Process Inage
>> File Name W. Another one is TwainTRackerWindow: Apdroxy.exe unable to locate
>> component. Also something like JPEGAPI.DLL not found..I am not a computer
>> wizard as you can tell but can someone help me?
>> thank you in advance, hope someone can help this oldie.
>>
>>
>
>

Does this work for Windows XP Home Edition, too?



"db ´¯`·.. ><)))º>` .. ." wrote:

> you can regain some control
> by using windows in safemode.
>
> after turning on the pc, tap
> the f8 key continuously until
> the boot menu pops up and
> select safemode.
>
> in safemode you can uninstall alot
> of programs until you get back
> to a basic point of functionality.
>
> or you can also try using the
> system restore feature in safemode
> too and see if you can restore your
> computer to a point in time when
> it was functional.
>
> try the restore feature first, then
> see if after you reboot your normal
> mode windows is friendly again.
>
>
> --
>
> db ·´¯`·.¸. , . .·´¯`·..><)))º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><)))º>¸.
> ><)))º>·´¯`·.¸. , . .·´¯`·.. ><)))º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><)))º>
>
>
> ..
>
>
> "peter" <(E-Mail Removed)> wrote in message
> news:6%aXi.174476$1y4.163848@pd7urf2no...
> > BT and some NTL or Blueyonder broadband users have experienced error message
> > like "SmartBridge Alerts:-Alert BT Help Notifier.exe (or MotiveSB.exe for NTL
> > or IST for Blueyonder) Entry Point Not Found The procedure entry point
> > GetProcessImageFileNameW could not be located in the dynamic link library
> > PSAPI.DLL"
> >
> > This relates to the BT ( NTL, Blueyonder) desktop helper. The simplest way to
> > deal with it is to uninstall it if you do not use it or take it out of your
> > start up list. The program name will be something like Motive Communications
> > or Motive SB.
> >
> > Alternatively, 1. Navigate to the installation location for SmartBridge via My
> > Computer (\Program Files\Alert BT Help Notifier.exe (or Motive SBexe. for NTL
> > or IST\SmartBridge for Blueyonder)
> > 2. Find PSAPI.DLL and rename it to something like PSAPIOLD.DLL
> > 3. Reboot the system
> >
> > The program will find the new PSAPI.DLL in the \Windows\System32 directory and
> > function normally.
> >
> > apdproxy.exe file information
> > The process Adobe Photoshop Album Starter Edition 3.0 component or Adobe Photo
> > Downloader component or Adobe Photo Downloader 3.0 component belongs to the
> > software Adobe Photoshop Album Starter Edition or Adobe Photo Downloader or
> > Adobe® Photoshop® Album or apdproxy.exe or Adobe Premiere Elements or Adobe
> > Photo Downloader 3.0 component or Adobe Photoshop Lightroom by Adobe Systems
> > Incorporated (www.adobe.com).
> >
> > Description: File apdproxy.exe is located in a subfolder of "C:\Program
> > Files". Known file sizes on Windows XP are 57344 bytes (95% of all
> > occurrence), 61440 bytes, 21504 bytes, 32343 bytes, 25600 bytes, 24588 bytes.
> > There is an icon for this program on the taskbar next to the clock. The
> > program has a visible window. File apdproxy.exe is not a Windows system file.
> > The application can be uninstalled in the Control Panel.
> >
> > JPEGAPI.DLL.........I believe is part of JAVA which you would need to download
> > and reinstall
> > http://www.java.com/en/download/index.jsp
> >
> > With all of this uninstall...reinstall..you might be better off saving all of
> > your personal work to DVD's/CD's and gather together all of your programs and
> > start from scratch.Start by inserting your XP CD and booting from it,do a new
> > installation and format the HD during that installation.Once that is up and
> > running install all of the drivers from your mobo CD ..then install your video
> > drivers...sound drivers...and any other hardware drivers purchased seperatly
> > ..like printer.Then install the AntiVirus/Anti Malware of your choice.Then
> > connect to the net and go to the MS update website and install all of the High
> > Priority updates..SP2?.After this is done and functioning properly reinstall
> > all of your software.
> > http://www.winsupersite.com/showcase...p_sg_clean.asp
> >
> > peter
> >
> > "Granny" <(E-Mail Removed)> wrote in message
> > news:F6013F76-F3F3-4B4C-845A-(E-Mail Removed)...
> >> Can someone please help..I uninstalled WinAntiVirus 2007 and WinAntiSpy 2007
> >> because someone told me that they were not good softwares that they were
> >> trojans. I was having problems so I thought they were correct.
> >> Now, i can't install nor download anything. I tried reinstalling Windows XP
> >> Pro and it would not install alot of files..I have the CD..I tried installing
> >> or downloading Windows Defenders, Window Live Onecare, etc and they won't
> >> install. I tried installing Windows Installer 3.1 and that seemed to install.
> >> I think...
> >> I keep getting pop ups SmartBridge Alerts: Motive SB.exe -Get Process Inage
> >> File Name W. Another one is TwainTRackerWindow: Apdroxy.exe unable to locate
> >> component. Also something like JPEGAPI.DLL not found..I am not a computer
> >> wizard as you can tell but can someone help me?
> >> thank you in advance, hope someone can help this oldie.
> >>
> >>
> >
> >
>
>

yes....

--

db ·´¯`·.¸. , . .·´¯`·..><)))º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><)))º>¸.
><)))º>·´¯`·.¸. , . .·´¯`·.. ><)))º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><)))º>


..


"SteveW" <(E-Mail Removed)> wrote in message
news:5FB6A916-5A45-4EEA-977D-(E-Mail Removed)...
> Does this work for Windows XP Home Edition, too?
>
>
>
> "db ´¯`·.. ><)))º>` .. ." wrote:
>
>> you can regain some control
>> by using windows in safemode.
>>
>> after turning on the pc, tap
>> the f8 key continuously until
>> the boot menu pops up and
>> select safemode.
>>
>> in safemode you can uninstall alot
>> of programs until you get back
>> to a basic point of functionality.
>>
>> or you can also try using the
>> system restore feature in safemode
>> too and see if you can restore your
>> computer to a point in time when
>> it was functional.
>>
>> try the restore feature first, then
>> see if after you reboot your normal
>> mode windows is friendly again.
>>
>>
>> --
>>
>> db ·´¯`·.¸. , . .·´¯`·..><)))º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><)))º>¸.
>> ><)))º>·´¯`·.¸. , . .·´¯`·.. ><)))º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><)))º>
>>
>>
>> ..
>>
>>
>> "peter" <(E-Mail Removed)> wrote in message
>> news:6%aXi.174476$1y4.163848@pd7urf2no...
>> > BT and some NTL or Blueyonder broadband users have experienced error
>> > message
>> > like "SmartBridge Alerts:-Alert BT Help Notifier.exe (or MotiveSB.exe for
>> > NTL
>> > or IST for Blueyonder) Entry Point Not Found The procedure entry point
>> > GetProcessImageFileNameW could not be located in the dynamic link library
>> > PSAPI.DLL"
>> >
>> > This relates to the BT ( NTL, Blueyonder) desktop helper. The simplest way
>> > to
>> > deal with it is to uninstall it if you do not use it or take it out of your
>> > start up list. The program name will be something like Motive
>> > Communications
>> > or Motive SB.
>> >
>> > Alternatively, 1. Navigate to the installation location for SmartBridge via
>> > My
>> > Computer (\Program Files\Alert BT Help Notifier.exe (or Motive SBexe. for
>> > NTL
>> > or IST\SmartBridge for Blueyonder)
>> > 2. Find PSAPI.DLL and rename it to something like PSAPIOLD.DLL
>> > 3. Reboot the system
>> >
>> > The program will find the new PSAPI.DLL in the \Windows\System32 directory
>> > and
>> > function normally.
>> >
>> > apdproxy.exe file information
>> > The process Adobe Photoshop Album Starter Edition 3.0 component or Adobe
>> > Photo
>> > Downloader component or Adobe Photo Downloader 3.0 component belongs to the
>> > software Adobe Photoshop Album Starter Edition or Adobe Photo Downloader or
>> > Adobe® Photoshop® Album or apdproxy.exe or Adobe Premiere Elements or Adobe
>> > Photo Downloader 3.0 component or Adobe Photoshop Lightroom by Adobe
>> > Systems
>> > Incorporated (www.adobe.com).
>> >
>> > Description: File apdproxy.exe is located in a subfolder of "C:\Program
>> > Files". Known file sizes on Windows XP are 57344 bytes (95% of all
>> > occurrence), 61440 bytes, 21504 bytes, 32343 bytes, 25600 bytes, 24588
>> > bytes.
>> > There is an icon for this program on the taskbar next to the clock. The
>> > program has a visible window. File apdproxy.exe is not a Windows system
>> > file.
>> > The application can be uninstalled in the Control Panel.
>> >
>> > JPEGAPI.DLL.........I believe is part of JAVA which you would need to
>> > download
>> > and reinstall
>> > http://www.java.com/en/download/index.jsp
>> >
>> > With all of this uninstall...reinstall..you might be better off saving all
>> > of
>> > your personal work to DVD's/CD's and gather together all of your programs
>> > and
>> > start from scratch.Start by inserting your XP CD and booting from it,do a
>> > new
>> > installation and format the HD during that installation.Once that is up and
>> > running install all of the drivers from your mobo CD ..then install your
>> > video
>> > drivers...sound drivers...and any other hardware drivers purchased
>> > seperatly
>> > ..like printer.Then install the AntiVirus/Anti Malware of your choice.Then
>> > connect to the net and go to the MS update website and install all of the
>> > High
>> > Priority updates..SP2?.After this is done and functioning properly
>> > reinstall
>> > all of your software.
>> > http://www.winsupersite.com/showcase...p_sg_clean.asp
>> >
>> > peter
>> >
>> > "Granny" <(E-Mail Removed)> wrote in message
>> > news:F6013F76-F3F3-4B4C-845A-(E-Mail Removed)...
>> >> Can someone please help..I uninstalled WinAntiVirus 2007 and WinAntiSpy
>> >> 2007
>> >> because someone told me that they were not good softwares that they were
>> >> trojans. I was having problems so I thought they were correct.
>> >> Now, i can't install nor download anything. I tried reinstalling Windows
>> >> XP
>> >> Pro and it would not install alot of files..I have the CD..I tried
>> >> installing
>> >> or downloading Windows Defenders, Window Live Onecare, etc and they won't
>> >> install. I tried installing Windows Installer 3.1 and that seemed to
>> >> install.
>> >> I think...
>> >> I keep getting pop ups SmartBridge Alerts: Motive SB.exe -Get Process
>> >> Inage
>> >> File Name W. Another one is TwainTRackerWindow: Apdroxy.exe unable to
>> >> locate
>> >> component. Also something like JPEGAPI.DLL not found..I am not a computer
>> >> wizard as you can tell but can someone help me?
>> >> thank you in advance, hope someone can help this oldie.
>> >>
>> >>
>> >
>> >
>>
>>