Lately I've been getting frozen on the internet. I use
task manager to cancel it but eventually I get a,
end program-wupdater.exe box that pops up and it freezes
there. I then have to go to the start and restart the
computer. I have no idea what's causing this and it's
new over the last few weeks.

I ran virus scan and found that I did have a trojan
horse, but I eliminated it.

Any thoughts how to get back to normal?

Thanks

If you are using Internet Explorer reinstall the latest
version. This goes for any other browser you might be
using as well. Also a system restore might help if that
doesn't work.

>-----Original Message-----
>Lately I've been getting frozen on the internet. I use
>task manager to cancel it but eventually I get a,
>end program-wupdater.exe box that pops up and it freezes
>there. I then have to go to the start and restart the
>computer. I have no idea what's causing this and it's
>new over the last few weeks.
>
>I ran virus scan and found that I did have a trojan
>horse, but I eliminated it.
>
>Any thoughts how to get back to normal?
>
>Thanks
>.
>

First, be sure your antivirus software has the latest definitions and run a
virus scan.

If your system is clear of viruses, open Control Panel, open System, go to
the Advanced tab, click Settings under Startup and Recovery, remove the
check from "Automatically Restart" under System Failure. This will cause
the system to blue screen instead of restarting on errors and the
information on the blue screen may give a clue as to the source of the
issue.

Open Control Panel, open Administrative Tools, open Event Viewer, look for
errors corresponding to the crash, double click the error, the information
contained within may give a clue as to the
source of the problem.

Assuming you have an XP CD and not a recovery CD, place the XP CD in the
drive, when the setup screen appears, select "Check System Compatibility,"
the report it generates may point to problem hardware or software on your
system. If you do not have an XP CD, you can download this application
known as the Upgrade Advisor from the following site:
http://www.microsoft.com/windowsxp/p...ng/advisor.asp
Note: If you have access to a broadband connection it might be best to
download using that as this is a rather large download.

Check for the latest drivers for your hardware, especially your graphics
card and soundcard and all peripherals connected to your system. No not use
Windows Update for this, go to the device manufacturer's web sites and if
you install updated drivers, ignore the message about drivers being unsigned
by Microsoft.



--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

"(E-Mail Removed)" <(E-Mail Removed)> wrote in
message news:009201c39dd6$e6b52820$(E-Mail Removed)...
> Lately I've been getting frozen on the internet. I use
> task manager to cancel it but eventually I get a,
> end program-wupdater.exe box that pops up and it freezes
> there. I then have to go to the start and restart the
> computer. I have no idea what's causing this and it's
> new over the last few weeks.
>
> I ran virus scan and found that I did have a trojan
> horse, but I eliminated it.
>
> Any thoughts how to get back to normal?
>
> Thanks