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Computer Freeze!

 
 
jw@eldorado.com
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Posts: n/a
 
      16th Nov 2010
I am, and have been for some time, running XP SP3. Have had no
trouble until now. It is on a M3A78_CM mobo with a AMD Phenom 9950
Quad cpu and 4GB DDR2.

I find that it freezes up after being on sometimes an hour, sometimes
longer, requiring re-powering up. I have tried the RAM one at a time,
and I have changed hard drives. Same result.

So I figure it is the CPU or MOBO.

Anyone have a thought on this?

Thanks

Duke
 
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Tim Meddick
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      17th Nov 2010
Could be.......

However, the most common cause of Window's PC "freezing up", by far and
away, is a software conflict....

Hardware conflicts usually result in the PC freezing very soon after start
or being unable to start at all!!

Check any recently installed software.

Pay particular attention to exactly WHAT was going on / you were doing,
when the "freeze" occurred.

On reboot, take a look in the Event Log for any additional clues.

==

Cheers, Tim Meddick, Peckham, London. :-)




<(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>I am, and have been for some time, running XP SP3. Have had no
> trouble until now. It is on a M3A78_CM mobo with a AMD Phenom 9950
> Quad cpu and 4GB DDR2.
>
> I find that it freezes up after being on sometimes an hour, sometimes
> longer, requiring re-powering up. I have tried the RAM one at a time,
> and I have changed hard drives. Same result.
>
> So I figure it is the CPU or MOBO.
>
> Anyone have a thought on this?
>
> Thanks
>
> Duke


 
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jw@eldorado.com
Guest
Posts: n/a
 
      17th Nov 2010
On Wed, 17 Nov 2010 04:07:23 -0000, "Tim Meddick"
<(E-Mail Removed)> wrote:

>Could be.......
>
>However, the most common cause of Window's PC "freezing up", by far and
>away, is a software conflict....
>
>Hardware conflicts usually result in the PC freezing very soon after start
>or being unable to start at all!!
>
>Check any recently installed software.
>
>Pay particular attention to exactly WHAT was going on / you were doing,
>when the "freeze" occurred.
>
>On reboot, take a look in the Event Log for any additional clues.
>
>==
>
>Cheers, Tim Meddick, Peckham, London. :-)
>
>

Thanks Tim

I thought that too. But I have dual bootable hard drives and it
happened with either drive booted. As a further test, I have
disconnected one of them and am running solely from the other.
So far no freeze. This AM though when I powered up I heard a slight,
unusual, sound coming from the CPU fan. I wonder if the fan is
binding up and CPU heat is the culprit. I need to watch that, and I
can since the tower is running with the cover off.

Duke
 
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Jose
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Posts: n/a
 
      17th Nov 2010
On Nov 16, 4:44*pm, j...@eldorado.com wrote:
> I am, and have been for some time, running XP SP3. *Have had no
> trouble until now. * It is on a M3A78_CM mobo with a AMD Phenom 9950
> Quad cpu and 4GB DDR2.
>
> I find that it freezes up after being on sometimes an hour, sometimes
> longer, requiring re-powering up. *I have tried the RAM one at a time,
> and I have changed hard drives. *Same result.
>
> So I figure it is the CPU or MOBO.
>
> Anyone have a thought on this?
>
> Thanks
>
> Duke


First you say you have XP SP3, then you say you have dual bootable...
is that XP and Linux?

This is what I do when I see XP hang and need to figure out the
problem (if it is software).

If your system stops responding, hangs or freezes and you can't figure
out why, you can force a Blue Screen of Death (BSOD) which will create
a crash dump file that you can analyze and see what is running at the
point of the freeze and get some ideas that do not involve guesswork.

While it may seem odd to think about purposefully causing a Blue
Screen Of Death (BSOD), Microsoft includes such a provision in Windows
XP. The feature is built in to XP specifically to diagnose the problem
when a system stops responding.

This will eliminate trying things or guessing about what might have
happened maybe.

Sometimes there will not even be a clue about the problem in the Event
Log.

Here's how to force your system to create a BSOD:

First make sure your system is not set to automatically restart on a
system failure.

Right click My Computer, Properties, Advanced, Startup and Recovery,
Settings.

In the System failure section:

Put a check mark in the "Write an event to the system log" box
Put a check mark in the "Send an administrative alert" box
Uncheck the "Automatically restart" box

In the Write debugging information section, choose:

Small memory dump (64 KB)

Set the Small dump directory to:

%SystemRoot%\Minidump

Click OK twice to save the settings.

Now enable the XP feature to generate a crash dump on demand.

Before making registry changes, backup your registry with this popular
free and easy to use tool:

http://www.snapfiles.com/get/erunt.html

For PS/2 keyboards, launch the Registry Editor (Start, Run,
regedit.exe) and navigate to:

HKLM\System\CurrentControlSet\Services\i8042prt\Parameters

For USB keyboards, launch the registry editor (Start, Run,
regedit.exe) and navigate to:

HKLM\System\CurrentControlSet\Services\kbdhid\Parameters

Click Edit, select New DWORD Value and name the new value:

CrashOnCtrlScroll

Double-click the CrashOnCtrlScroll DWORD Value, type 1 in the Value
Data text box to enable the feature, and click OK.

Close the Registry Editor and restart Windows XP for the changes to
take effect.

When you want to cause a BSOD (when your system has stopped
responding), press and hold down the [Ctrl] key on the right side of
your keyboard, and then tap the [ScrollLock] key twice. Now you should
see the BSOD and you will have a crash dump file to analyze.

You may not see the information about your problem on the BSOD screen,
but you will find the answer in the crash dump file. You may need
help interpreting your crash dump file if you have never seen one
before.

You can read about the feature here:

http://msdn.microsoft.com/en-us/library/ff545499.aspx

There is no harm in leaving the feature enabled (mine is always on),
but if you are compelled to remove it, just undo the change you made
in the registry.

Launch the Registry Editor (Start, Run, regedit.exe) and navigate to:

HKLM\System\CurrentControlSet\Services\i8042prt\Parameters

or

HKLM\System\CurrentControlSet\Services\kbdhid\Parameters

Select the CrashOnCtrlScroll value, click the Edit menu, and select
the Delete command.

Close the Registry Editor and restart Windows XP.
 
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jw@eldorado.com
Guest
Posts: n/a
 
      17th Nov 2010
On Wed, 17 Nov 2010 03:32:34 -0800 (PST), Jose <(E-Mail Removed)>
wrote:


>First you say you have XP SP3, then you say you have dual bootable...
>is that XP and Linux?



XP and W7 - both hang, but not since yesterday AM, despite CPU fan
noise this AM when I powered up, which stopped making noise. I have
physically removed the W7 drive from the machine. Now just XP on C
drive.


>
>This is what I do when I see XP hang and need to figure out the
>problem (if it is software).
>
>If your system stops responding, hangs or freezes and you can't figure
>out why, you can force a Blue Screen of Death (BSOD) which will create
>a crash dump file that you can analyze and see what is running at the
>point of the freeze and get some ideas that do not involve guesswork.



>
>While it may seem odd to think about purposefully causing a Blue
>Screen Of Death (BSOD), Microsoft includes such a provision in Windows
>XP. The feature is built in to XP specifically to diagnose the problem
>when a system stops responding.
>
>This will eliminate trying things or guessing about what might have
>happened maybe.
>
>Sometimes there will not even be a clue about the problem in the Event
>Log.
>
>Here's how to force your system to create a BSOD:
>
>First make sure your system is not set to automatically restart on a
>system failure.
>
>Right click My Computer, Properties, Advanced, Startup and Recovery,
>Settings.
>
>In the System failure section:
>
>Put a check mark in the "Write an event to the system log" box
>Put a check mark in the "Send an administrative alert" box
>Uncheck the "Automatically restart" box
>
>In the Write debugging information section, choose:
>
>Small memory dump (64 KB)
>
>Set the Small dump directory to:
>
>%SystemRoot%\Minidump
>


I did it

>Click OK twice to save the settings.
>
>Now enable the XP feature to generate a crash dump on demand.
>
>Before making registry changes, backup your registry with this popular
>free and easy to use tool:
>
>http://www.snapfiles.com/get/erunt.html
>
>For PS/2 keyboards, launch the Registry Editor (Start, Run,
>regedit.exe) and navigate to:
>
>HKLM\System\CurrentControlSet\Services\i8042prt\Parameters
>
>For USB keyboards, launch the registry editor (Start, Run,
>regedit.exe) and navigate to:
>
>HKLM\System\CurrentControlSet\Services\kbdhid\Parameters
>
>Click Edit, select New DWORD Value and name the new value:
>
>CrashOnCtrlScroll
>
>Double-click the CrashOnCtrlScroll DWORD Value, type 1 in the Value
>Data text box to enable the feature, and click OK.
>
>Close the Registry Editor and restart Windows XP for the changes to
>take effect.


I did it.
>
>When you want to cause a BSOD (when your system has stopped
>responding), press and hold down the [Ctrl] key on the right side of
>your keyboard, and then tap the [ScrollLock] key twice. Now you should
>see the BSOD and you will have a crash dump file to analyze.
>
>You may not see the information about your problem on the BSOD screen,
>but you will find the answer in the crash dump file. You may need
>help interpreting your crash dump file if you have never seen one
>before.
>
>You can read about the feature here:
>
>http://msdn.microsoft.com/en-us/library/ff545499.aspx
>
>There is no harm in leaving the feature enabled (mine is always on),


This should prove educational. Thanks.
>but if you are compelled to remove it, just undo the change you made
>in the registry.
>
>Launch the Registry Editor (Start, Run, regedit.exe) and navigate to:
>
>HKLM\System\CurrentControlSet\Services\i8042prt\Parameters
>
>or
>
>HKLM\System\CurrentControlSet\Services\kbdhid\Parameters
>
>Select the CrashOnCtrlScroll value, click the Edit menu, and select
>the Delete command.
>
>Close the Registry Editor and restart Windows XP.

 
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Tim Meddick
Guest
Posts: n/a
 
      17th Nov 2010
This could be a symptom of whatever bootmanager you are using is not doing
it's job properly.

If you are using the Window's XP bootloader (i.e. the OS options list comes
up as laid out in your "boot.ini" file in the root of the XP partition)
then it may be another type of HD data corruption that's a possible cause.

Have you tried something as simple as booting from the XP setup disk and
selecting the "press R to repair using Recovery Console" option. Then
running CHKDSK C: /P from the RC prompt?

You could also try booting into one or other OS in "safe-mode" and
consulting the Event Log (NT, XP, Vista, Win7).

Just don't be so eager to jump to the conclusion that it's got to be a
hardware conflict....

==

Cheers, Tim Meddick, Peckham, London. :-)




<(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> On Wed, 17 Nov 2010 04:07:23 -0000, "Tim Meddick"
> <(E-Mail Removed)> wrote:
>
>>Could be.......
>>
>>However, the most common cause of Window's PC "freezing up", by far and
>>away, is a software conflict....
>>
>>Hardware conflicts usually result in the PC freezing very soon after
>>start
>>or being unable to start at all!!
>>
>>Check any recently installed software.
>>
>>Pay particular attention to exactly WHAT was going on / you were doing,
>>when the "freeze" occurred.
>>
>>On reboot, take a look in the Event Log for any additional clues.
>>
>>==
>>
>>Cheers, Tim Meddick, Peckham, London. :-)
>>
>>

> Thanks Tim
>
> I thought that too. But I have dual bootable hard drives and it
> happened with either drive booted. As a further test, I have
> disconnected one of them and am running solely from the other.
> So far no freeze. This AM though when I powered up I heard a slight,
> unusual, sound coming from the CPU fan. I wonder if the fan is
> binding up and CPU heat is the culprit. I need to watch that, and I
> can since the tower is running with the cover off.
>
> Duke


 
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jw@eldorado.com
Guest
Posts: n/a
 
      18th Nov 2010
On Wed, 17 Nov 2010 23:46:52 -0000, "Tim Meddick"
<(E-Mail Removed)> wrote:

>This could be a symptom of whatever bootmanager you are using is not doing
>it's job properly.
>
>If you are using the Window's XP bootloader (i.e. the OS options list comes
>up as laid out in your "boot.ini" file in the root of the XP partition)
>then it may be another type of HD data corruption that's a possible cause.
>
>Have you tried something as simple as booting from the XP setup disk and
>selecting the "press R to repair using Recovery Console" option. Then
>running CHKDSK C: /P from the RC prompt?
>
>You could also try booting into one or other OS in "safe-mode" and
>consulting the Event Log (NT, XP, Vista, Win7).
>
>Just don't be so eager to jump to the conclusion that it's got to be a
>hardware conflict....
>
>==
>
>Cheers, Tim Meddick, Peckham, London. :-)
>
>


Okay, I won't. The machine is still on and will stay on overnight.
It has not froze yet. The key change was removing the second (W7)
boot drive. At least it seems that way.

Thanks again

Duke
>
>
><(E-Mail Removed)> wrote in message
>news:(E-Mail Removed)...
>> On Wed, 17 Nov 2010 04:07:23 -0000, "Tim Meddick"
>> <(E-Mail Removed)> wrote:
>>
>>>Could be.......
>>>
>>>However, the most common cause of Window's PC "freezing up", by far and
>>>away, is a software conflict....
>>>
>>>Hardware conflicts usually result in the PC freezing very soon after
>>>start
>>>or being unable to start at all!!
>>>
>>>Check any recently installed software.
>>>
>>>Pay particular attention to exactly WHAT was going on / you were doing,
>>>when the "freeze" occurred.
>>>
>>>On reboot, take a look in the Event Log for any additional clues.
>>>
>>>==
>>>
>>>Cheers, Tim Meddick, Peckham, London. :-)
>>>
>>>

>> Thanks Tim
>>
>> I thought that too. But I have dual bootable hard drives and it
>> happened with either drive booted. As a further test, I have
>> disconnected one of them and am running solely from the other.
>> So far no freeze. This AM though when I powered up I heard a slight,
>> unusual, sound coming from the CPU fan. I wonder if the fan is
>> binding up and CPU heat is the culprit. I need to watch that, and I
>> can since the tower is running with the cover off.
>>
>> Duke

 
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jw@eldorado.com
Guest
Posts: n/a
 
      18th Nov 2010
On Wed, 17 Nov 2010 23:46:52 -0000, "Tim Meddick"
<(E-Mail Removed)> wrote:

>This could be a symptom of whatever bootmanager you are using is not doing
>it's job properly.
>
>If you are using the Window's XP bootloader (i.e. the OS options list comes
>up as laid out in your "boot.ini" file in the root of the XP partition)
>then it may be another type of HD data corruption that's a possible cause.
>

I have used the boot.ini method on another setup, and am familiar with
that. On this machine, I found that the BIOS allows F8 to give full
selection of bootable drives, and so it is quite simple to select the
drive I wanted. Also, I though I mentioned this earlier, but I did do
a full restore from a two-week old backup just to see if data
corruption was involved. In any case, it is now another morning, and
the machine with just the one XP drive has not froze, despite that I
have left it on.

>Have you tried something as simple as booting from the XP setup disk and
>selecting the "press R to repair using Recovery Console" option. Then
>running CHKDSK C: /P from the RC prompt?


I have run CHKDSK /F on both drives.

>
>You could also try booting into one or other OS in "safe-mode" and
>consulting the Event Log (NT, XP, Vista, Win7).


Have not done this.

Thanks for all your suggestions.

Duke
>
>Just don't be so eager to jump to the conclusion that it's got to be a
>hardware conflict....
>
>==
>
>Cheers, Tim Meddick, Peckham, London. :-)
>
>
>
>
><(E-Mail Removed)> wrote in message
>news:(E-Mail Removed)...
>> On Wed, 17 Nov 2010 04:07:23 -0000, "Tim Meddick"
>> <(E-Mail Removed)> wrote:
>>
>>>Could be.......
>>>
>>>However, the most common cause of Window's PC "freezing up", by far and
>>>away, is a software conflict....
>>>
>>>Hardware conflicts usually result in the PC freezing very soon after
>>>start
>>>or being unable to start at all!!
>>>
>>>Check any recently installed software.
>>>
>>>Pay particular attention to exactly WHAT was going on / you were doing,
>>>when the "freeze" occurred.
>>>
>>>On reboot, take a look in the Event Log for any additional clues.
>>>
>>>==
>>>
>>>Cheers, Tim Meddick, Peckham, London. :-)
>>>
>>>

>> Thanks Tim
>>
>> I thought that too. But I have dual bootable hard drives and it
>> happened with either drive booted. As a further test, I have
>> disconnected one of them and am running solely from the other.
>> So far no freeze. This AM though when I powered up I heard a slight,
>> unusual, sound coming from the CPU fan. I wonder if the fan is
>> binding up and CPU heat is the culprit. I need to watch that, and I
>> can since the tower is running with the cover off.
>>
>> Duke

 
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jw@eldorado.com
Guest
Posts: n/a
 
      20th Nov 2010
This was my original post in m.p.w.b. Since I now think my problem is
hardware, namely my PSU, I am continuing my thread here.

>I am, and have been for some time, running XP SP3. Have had no
>trouble until now. It is on a M3A78_CM mobo with a AMD Phenom 9950
>Quad cpu and 4GB DDR2.
>
>I find that it freezes up after being on sometimes an hour, sometimes
>longer, requiring re-powering up. I have tried the RAM one at a time,
>and I have changed hard drives. Same result.
>
>So I figure it is the CPU or MOBO.



The machine now sits dead - with only a C hard drive. Its mobo has
special power connections, which I cannot match with the few PSUs I
have in the closet. The connections are the normal power plug plus
two square connectors one that is beside the main power connector. the
other a connector elsewhere on the mobo. I have a PSU that has the
normal connector plus one square. I find that it fires up the cpu fan
fine (progress!) but I get no video and no beep or beeps whatsoever,

So, my question is - should I buy a replacement PSU with the correct
connectors?

Thanks


Duke
 
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Paul
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Posts: n/a
 
      21st Nov 2010
(E-Mail Removed) wrote:
> This was my original post in m.p.w.b. Since I now think my problem is
> hardware, namely my PSU, I am continuing my thread here.
>
>> I am, and have been for some time, running XP SP3. Have had no
>> trouble until now. It is on a M3A78_CM mobo with a AMD Phenom 9950
>> Quad cpu and 4GB DDR2.
>>
>> I find that it freezes up after being on sometimes an hour, sometimes
>> longer, requiring re-powering up. I have tried the RAM one at a time,
>> and I have changed hard drives. Same result.
>>
>> So I figure it is the CPU or MOBO.


>
> The machine now sits dead - with only a C hard drive. Its mobo has
> special power connections, which I cannot match with the few PSUs I
> have in the closet. The connections are the normal power plug plus
> two square connectors one that is beside the main power connector. the
> other a connector elsewhere on the mobo. I have a PSU that has the
> normal connector plus one square. I find that it fires up the cpu fan
> fine (progress!) but I get no video and no beep or beeps whatsoever,
>
> So, my question is - should I buy a replacement PSU with the correct
> connectors?
>
> Thanks
>
> Duke


It's got an ATX12V 2x2 connector (two yellow wires, two black wires).
That connector powers the processor alone. It doesn't power the fan.
On a dual rail supply, that's called "12V2".

The main 24 pin connector, powers the fan headers, and the motherboard
logic. The 12V yellow wire(s) on that connector, run from "12V1". The
hard drives run from 12V1 as well.

(ATX12V can be seen here, in the lower left hand corner of this photo.
The main 24 pin connector is on the upper left. Something must be plugged
into both of those. Make sure the 2x2 connector has two yellow wires,
two black wires, and the plastic latches line up.)

http://images17.newegg.com/is/image/newegg/13-131-330-S03?$S640W$

You can plug in, and use, a 20 pin ATX power supply, into the 24 pin
connector. Pictures of doing so, are shown on this page.

http://www.playtool.com/pages/psucon...onnectors.html

(Using a 20 pin, on a 24 pin motherboard is shown here.
Align the latches. The only time this solution is not advisable,
is if two 6600 type video cards are plugged into the motherboard.
If you have only one video card, then this solution is definitely
OK to use. The two 6600 video card case, causes an 8 amp load on the
main power connector, which is too much for a 20 pin connector.
Even monster video cards don't draw that kind of current any more,
from the slot - they draw more current from the video card separate
connectors. And that's why this option is safe, with only a few
exceptions, and those exceptions involve at least two video cards.)

http://www.playtool.com/pages/psuconnectors/20in24.jpg

Some 24 pin connectors, split in two pieces. This is termed a
20+4 connector. Be careful with this. The 4 pin section has
four *different* color wires, and should not be confused with
the ATX12V 2x2 which has two yellow wires and two black wires.
Only the connector with two yellow wires and two black wires,
goes into the 2x2 motherboard connector. You can do all sorts
of damage, by plugging the other one with the four different
color wires, into that one.

The 20+4 has a "rib" that helps the two sections stay together
when they're plugged into a 24 pin connector. If you wanted,
you can even split a 20+4, and only plug the 20 pin part,
into the 24 pin motherboard. But doing that is pointless. If
you have a 20+4, might as well use all the pins. The four
pin section with the four different color wires, isn't good
for anything else.

If you know, for a fact, your spare power supplies are
good, then you might conclude the motherboard or processor
are bad. But be careful with that assumption. I've got a
couple "ripe Antec supplies" here, with bad capacitors inside.
They'll fail, even if you store the supply in a closet and
don't stress it. The Antecs made by Channelwell, are failing
even when you don't use them. So beware if you're using one
of those. The second one of mine, when I tested it the other
day, was making "a smell", and I can tell it won't be long
before it's gone completely.

One test you can try, is pull all memory DIMMs. Make sure the
computer case speaker, is connected to the PANEL header. If
the computer beeps a repetitive beep pattern at power up,
that means the processor is reading BIOS code. If the
motherboard never, ever makes a beep, then that means
the processor is not currently reading BIOS code. Even
a corrupted BIOS could do that, but in your description,
you don't mention any recent attempts to flash update the
BIOS.

Paul
 
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