Computer freeze on logoff

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10th May 2004

I have a Compaq Presario running Windows XP with about 8
accounts in total. For many months now, the computer has
a habit of freezing up very randomly during logoff. This
happens very frequently, and is not restricted to any one
account. I contacted Compaq support, and they keep
telling me to do a full system restore back to factory
condition. I feel this is a bit extreme, so I'm
wondering if I have any alternatives? Thanks.

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