Hi, All,

I have a Window XP on Dell Optiplex GX280. After I type user name & password
to login to Windows XP, the computer stuck, I can move and click mouse, but I
could not do anything, there is not any responding from the computer.

I can start from Safe Mode, I checked the event viewer log file, there is an
error message said that is the following:
Event ID: 55, Source: NTFS, Category: Disk
Descriptions: The file system structure on the disk is corrupt and
unusable, please run CHKDSK utility on the Volume C:.

So I go to Recovery Console to run CHKDSK. But the CHKDSK program could not
run complete. It just 62% complete, then stuck.

Does anybody know how I could fix the problem? Do you know why the computer
doesn’t respond? Thanks in advance.

--qq

First thing to do is run the hard drive mfg's diagnostic utility to see if
the hard drive is failing.

"qq" <(E-Mail Removed)> wrote in message
news:4C04DFD1-3F28-4BA6-8BEF-(E-Mail Removed)...
> Hi, All,
>
> I have a Window XP on Dell Optiplex GX280. After I type user name &
> password
> to login to Windows XP, the computer stuck, I can move and click mouse,
> but I
> could not do anything, there is not any responding from the computer.
>
> I can start from Safe Mode, I checked the event viewer log file, there is
> an
> error message said that is the following:
> Event ID: 55, Source: NTFS, Category: Disk
> Descriptions: The file system structure on the disk is corrupt and
> unusable, please run CHKDSK utility on the Volume C:.
>
> So I go to Recovery Console to run CHKDSK. But the CHKDSK program could
> not
> run complete. It just 62% complete, then stuck.
>
> Does anybody know how I could fix the problem? Do you know why the
> computer
> doesn't respond? Thanks in advance.
>
> --qq
>

Hi, Dave,

Thank you very much for your help.
I have run the Hard drive diagnostic Utillity, it passed. there is not any
error.

--Qing

"Dave B." wrote:

> First thing to do is run the hard drive mfg's diagnostic utility to see if
> the hard drive is failing.
>
> "qq" <(E-Mail Removed)> wrote in message
> news:4C04DFD1-3F28-4BA6-8BEF-(E-Mail Removed)...
> > Hi, All,
> >
> > I have a Window XP on Dell Optiplex GX280. After I type user name &
> > password
> > to login to Windows XP, the computer stuck, I can move and click mouse,
> > but I
> > could not do anything, there is not any responding from the computer.
> >
> > I can start from Safe Mode, I checked the event viewer log file, there is
> > an
> > error message said that is the following:
> > Event ID: 55, Source: NTFS, Category: Disk
> > Descriptions: The file system structure on the disk is corrupt and
> > unusable, please run CHKDSK utility on the Volume C:.
> >
> > So I go to Recovery Console to run CHKDSK. But the CHKDSK program could
> > not
> > run complete. It just 62% complete, then stuck.
> >
> > Does anybody know how I could fix the problem? Do you know why the
> > computer
> > doesn't respond? Thanks in advance.
> >
> > --qq
> >
>
>
>

If you run chkdsk from the command prompt in safe mode, with the /v option
(but not the /f option) it will give you a more verbose output of messages
and may highlight the root of the problem. Make a careful note of any error
messages.

Start > run > cmd
chkdsk /?

chkdsk /v

--
Jon

Counting in octal is just like counting in decimal if you don't use your
thumbs.


You may well be aware that "qq" <(E-Mail Removed)> had
previously written in
news:B37436FF-2A0B-4151-B345-(E-Mail Removed)...
> Hi, Dave,
>
> Thank you very much for your help.
> I have run the Hard drive diagnostic Utillity, it passed. there is not any
> error.
>
> --Qing
>
> "Dave B." wrote:
>
>> First thing to do is run the hard drive mfg's diagnostic utility to see
>> if
>> the hard drive is failing.
>>
>> "qq" <(E-Mail Removed)> wrote in message
>> news:4C04DFD1-3F28-4BA6-8BEF-(E-Mail Removed)...
>> > Hi, All,
>> >
>> > I have a Window XP on Dell Optiplex GX280. After I type user name &
>> > password
>> > to login to Windows XP, the computer stuck, I can move and click mouse,
>> > but I
>> > could not do anything, there is not any responding from the computer.
>> >
>> > I can start from Safe Mode, I checked the event viewer log file, there
>> > is
>> > an
>> > error message said that is the following:
>> > Event ID: 55, Source: NTFS, Category: Disk
>> > Descriptions: The file system structure on the disk is corrupt and
>> > unusable, please run CHKDSK utility on the Volume C:.
>> >
>> > So I go to Recovery Console to run CHKDSK. But the CHKDSK program could
>> > not
>> > run complete. It just 62% complete, then stuck.
>> >
>> > Does anybody know how I could fix the problem? Do you know why the
>> > computer
>> > doesn't respond? Thanks in advance.
>> >
>> > --qq
>> >
>>
>>
>>