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computer does not recognize cd and dvd rom

 
 
Herman
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      11th Dec 2003
Something happened and computer cannot see cd rom and
cd/dvd/rom drives at all. What gives?
I tried to restore to earlier date and computer refused to
do that. Please help, anyone.
 
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Bill
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      11th Dec 2003
Having the same issue. I found another post talking about
the same type of problem. They recommended updating the
firmware. I have done that on the CDRW drive but it has
not resolved the problem. Let me know if you run across
the solution. I will do the same.

>-----Original Message-----
>Something happened and computer cannot see cd rom and
>cd/dvd/rom drives at all. What gives?
>I tried to restore to earlier date and computer refused

to
>do that. Please help, anyone.
>.
>

 
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Christine
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Posts: n/a
 
      11th Dec 2003
I am also having the same problem. I get a Code 39
saying that the driver is corrupt or missing.

>-----Original Message-----
>Something happened and computer cannot see cd rom and
>cd/dvd/rom drives at all. What gives?
>I tried to restore to earlier date and computer refused

to
>do that. Please help, anyone.
>.
>

 
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Bill
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Posts: n/a
 
      11th Dec 2003
Found the solution after digging through several post.

http://support.microsoft.com/default.aspx?scid=kb;en-
us;314060

Althought I did not remove any CD recording software, I
experienced the same symptoms. This should help you both.

I went into regedit. Important - export your current
registry to a floppy in the event it causes problems. I
never like dorking with the registry, but this was fairly
straight forward.

email me at address above if you have any questions and I
will try to help.
 
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