Hi not sure what is wrong my mom has a computer that is running Windows
Vista 64bit HP Pavilion she bought last year and every thing was working
fine until today. She goes to turn it on and noting happens just starts to
boot up and freezes can some one please help we would very much appreciate
that thanks very much.

Hi,

If it doesn't even get to the point where Windows begins to load, then you
have a hardware failure and will probably need a technician to diagnose it
properly. If it's at least starting to load Windows, then hit F8 immediately
after the initial power-on (POST) to get the boot menu where you can try
safe mode.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Michael Chillcott" <(E-Mail Removed)> wrote in message
news:_VvIk.2292$(E-Mail Removed)...
> Hi not sure what is wrong my mom has a computer that is running Windows
> Vista 64bit HP Pavilion she bought last year and every thing was working
> fine until today. She goes to turn it on and noting happens just starts to
> boot up and freezes can some one please help we would very much appreciate
> that thanks very much.

Thanks Rick that worked we got in and ran system restore and fixed the
problem thanks again.
"Rick Rogers" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Hi,
>
> If it doesn't even get to the point where Windows begins to load, then you
> have a hardware failure and will probably need a technician to diagnose it
> properly. If it's at least starting to load Windows, then hit F8
> immediately after the initial power-on (POST) to get the boot menu where
> you can try safe mode.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "Michael Chillcott" <(E-Mail Removed)> wrote in message
> news:_VvIk.2292$(E-Mail Removed)...
>> Hi not sure what is wrong my mom has a computer that is running Windows
>> Vista 64bit HP Pavilion she bought last year and every thing was working
>> fine until today. She goes to turn it on and noting happens just starts
>> to boot up and freezes can some one please help we would very much
>> appreciate that thanks very much.
>

Great! Glad to hear it worked out.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Mike" <(E-Mail Removed)> wrote in message
news:eBwIk.55$(E-Mail Removed)...
> Thanks Rick that worked we got in and ran system restore and fixed the
> problem thanks again.
> "Rick Rogers" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> Hi,
>>
>> If it doesn't even get to the point where Windows begins to load, then
>> you have a hardware failure and will probably need a technician to
>> diagnose it properly. If it's at least starting to load Windows, then hit
>> F8 immediately after the initial power-on (POST) to get the boot menu
>> where you can try safe mode.
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Windows help - www.rickrogers.org
>> My thoughts http://rick-mvp.blogspot.com
>>
>> "Michael Chillcott" <(E-Mail Removed)> wrote in message
>> news:_VvIk.2292$(E-Mail Removed)...
>>> Hi not sure what is wrong my mom has a computer that is running Windows
>>> Vista 64bit HP Pavilion she bought last year and every thing was working
>>> fine until today. She goes to turn it on and noting happens just starts
>>> to boot up and freezes can some one please help we would very much
>>> appreciate that thanks very much.
>>
>