My Motorola SB5120 and IBM Laptop recognize the connection, but I can't open
any websites. Win XP

IE version? Is this a sudden, new problem or an ongoing one? Have you
tried reinstalling the modem? Do instant messengers and your Mail Client
connect?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/

Tony Basalone wrote:
> My Motorola SB5120 and IBM Laptop recognize the connection, but I can't
> open
> any websites. Win XP

IE 6, New problem, after storms in Chicago, I used to use the Ethernet
connect, and now use USB and loaded the new drivers today. I have not tried
reinstalling modem. I cannot get on the Internet at all. I do not instant
message and get my mail from Comcast, not outlook etc.

"PA Bear" wrote:

> IE version? Is this a sudden, new problem or an ongoing one? Have you
> tried reinstalling the modem? Do instant messengers and your Mail Client
> connect?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.org/
>
> Tony Basalone wrote:
> > My Motorola SB5120 and IBM Laptop recognize the connection, but I can't
> > open
> > any websites. Win XP
>
>

Why aren't you still using Ethernet (though USB should work)? Was
connecting via USB OK before you installed the new drivers? From where did
you download/install the new drivers?
--
~PA Bear

Tony Basalone wrote:
> IE 6, New problem, after storms in Chicago, I used to use the Ethernet
> connect, and now use USB and loaded the new drivers today. I have not
> tried
> reinstalling modem. I cannot get on the Internet at all. I do not instant
> message and get my mail from Comcast, not outlook etc.
>
> "PA Bear" wrote:
>> IE version? Is this a sudden, new problem or an ongoing one? Have you
>> tried reinstalling the modem? Do instant messengers and your Mail Client
>> connect?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.org/
>>
>> Tony Basalone wrote:
>>> My Motorola SB5120 and IBM Laptop recognize the connection, but I can't
>>> open
>>> any websites. Win XP

I'm quite sure the cards in my computers were toasted in the storm, so the
comcast service guy used the USB. I'm on that computer now. But my laptop,
that always worked and was not here when the storms hit, now will not work,
that's the computer I wish help with. I downloaded the drivers from Comcast.

"PA Bear" wrote:

> Why aren't you still using Ethernet (though USB should work)? Was
> connecting via USB OK before you installed the new drivers? From where did
> you download/install the new drivers?
> --
> ~PA Bear
>
> Tony Basalone wrote:
> > IE 6, New problem, after storms in Chicago, I used to use the Ethernet
> > connect, and now use USB and loaded the new drivers today. I have not
> > tried
> > reinstalling modem. I cannot get on the Internet at all. I do not instant
> > message and get my mail from Comcast, not outlook etc.
> >
> > "PA Bear" wrote:
> >> IE version? Is this a sudden, new problem or an ongoing one? Have you
> >> tried reinstalling the modem? Do instant messengers and your Mail Client
> >> connect?
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-Windows (IE, OE, Security, Shell/User)
> >> AumHa VSOP & Admin http://aumha.net
> >> DTS-L http://dts-l.org/
> >>
> >> Tony Basalone wrote:
> >>> My Motorola SB5120 and IBM Laptop recognize the connection, but I can't
> >>> open
> >>> any websites. Win XP
>
>

Are you connecting to the modem via a router, Tony?

Have you tried connecting the laptop via Ethernet instead of USB?

Have you tried rolling back to USB drivers you downloaded from Comcast?
--
~PA Bear


Tony Basalone wrote:
> I'm quite sure the cards in my computers were toasted in the storm, so the
> comcast service guy used the USB. I'm on that computer now. But my laptop,
> that always worked and was not here when the storms hit, now will not
> work,
> that's the computer I wish help with. I downloaded the drivers from
> Comcast.
>
> "PA Bear" wrote:
>
>> Why aren't you still using Ethernet (though USB should work)? Was
>> connecting via USB OK before you installed the new drivers? From where
>> did
>> you download/install the new drivers?
>> --
>> ~PA Bear
>>
>> Tony Basalone wrote:
>>> IE 6, New problem, after storms in Chicago, I used to use the Ethernet
>>> connect, and now use USB and loaded the new drivers today. I have not
>>> tried
>>> reinstalling modem. I cannot get on the Internet at all. I do not
>>> instant
>>> message and get my mail from Comcast, not outlook etc.
>>>
>>> "PA Bear" wrote:
>>>> IE version? Is this a sudden, new problem or an ongoing one? Have you
>>>> tried reinstalling the modem? Do instant messengers and your Mail
>>>> Client
>>>> connect?
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-Windows (IE, OE, Security, Shell/User)
>>>> AumHa VSOP & Admin http://aumha.net
>>>> DTS-L http://dts-l.org/
>>>>
>>>> Tony Basalone wrote:
>>>>> My Motorola SB5120 and IBM Laptop recognize the connection, but I
>>>>> can't
>>>>> open
>>>>> any websites. Win XP