I tried to uninstall a program that had no uninstall portion associated with
it.
I used the "Add / Remove Programs" in the control pannel and got a message
"Setup cannot be installed because there was a problem authenticating your
Microsoft Windows Installer."

I have the newest Microsoft recommended version of Windows Installer and it
worked / works with any and all other programs.
I have downloaded the WICU (Windows Installer Clean Up) program and used it
to remove Norton Systwem Works from its list.

I e-mailed the tech support for the program and got several solutions that
did not help me to remove the program. I am now stuck with a program
which after a year of trying to remove I took it upon myself to DELETE it
from the hard drive.
I have most of it removed execpt: There are some registry items that I
cannot remove.
I get " Cannot delete -Symantec- CommonClient.ccSetMgr.SettingsService:
Error while deleting key."
This error message occurs for every leftover registry key that I try to
delete.

I can not install any part or portion of a newer version of this program or
re-install the same version of the program, when I try to install a newer
version or re-install the same version I get the message "Setup cannot be
installed because there was a problem authenticating your Microsoft Windows
Installer." .

When I go the Control Pannel the program is still listed there,when I try to
remove it I get the message "Setup cannot be installed because there was a
problem authenticating your Microsoft Windows Installer."

Is there a way to "completely" remove the parts and portions of the program
that I attempted to delete?

"your-it" wrote:

> I tried to uninstall a program that had no uninstall portion associated with
> it.
> I used the "Add / Remove Programs" in the control pannel and got a message
> "Setup cannot be installed because there was a problem authenticating your
> Microsoft Windows Installer."
>
> I have the newest Microsoft recommended version of Windows Installer and it
> worked / works with any and all other programs.
> I have downloaded the WICU (Windows Installer Clean Up) program and used it
> to remove Norton Systwem Works from its list.
>
> I e-mailed the tech support for the program and got several solutions that
> did not help me to remove the program. I am now stuck with a program
> which after a year of trying to remove I took it upon myself to DELETE it
> from the hard drive.
> I have most of it removed execpt: There are some registry items that I
> cannot remove.
> I get " Cannot delete -Symantec- CommonClient.ccSetMgr.SettingsService:
> Error while deleting key."
> This error message occurs for every leftover registry key that I try to
> delete.
>
> I can not install any part or portion of a newer version of this program or
> re-install the same version of the program, when I try to install a newer
> version or re-install the same version I get the message "Setup cannot be
> installed because there was a problem authenticating your Microsoft Windows
> Installer." .
>
> When I go the Control Pannel the program is still listed there,when I try to
> remove it I get the message "Setup cannot be installed because there was a
> problem authenticating your Microsoft Windows Installer."
>
> Is there a way to "completely" remove the parts and portions of the program
> that I attempted to delete?

Did you tried to run the Norton removal tools? I will take it you tried but
I will give you the link again:
Norton Removal Too
http://service1.symantec.com/SUPPORT...hm&lg=en&ct=us

Systemworks error

http://norton.lithium.com/norton/boa...essage.id=3141

Manual Removal:
Open the Windows Explorer and try to locate the folders for Norton and
remove them by Pressing SHIFT + Delete Key.
Then Run this Tool to clean up the orphans Files, folders left behind. Also
try to run the Registry option to clean the keys left.
CCleaner v2.17.853 - Slim
http://www.ccleaner.com/download/bui...wnloading-slim
Run it and then Run disk clean up on the C:\ drive.
HTH,
nass
---
http://www.nasstec.co.uk

nass - (http://www.nasstec.co.uk),
Hi nass,
The Norton Removal tool I tried a year ago didn't do anything however this
NRT worked excellently, completely and the CCCleaner tool works like a
dream!!!

Dude you nailed this one out of the park !!

Thanks a million !




"nass" wrote:

>
>
> "your-it" wrote:
>
> > I tried to uninstall a program that had no uninstall portion associated with
> > it.
> > I used the "Add / Remove Programs" in the control pannel and got a message
> > "Setup cannot be installed because there was a problem authenticating your
> > Microsoft Windows Installer."
> >
> > I have the newest Microsoft recommended version of Windows Installer and it
> > worked / works with any and all other programs.
> > I have downloaded the WICU (Windows Installer Clean Up) program and used it
> > to remove Norton Systwem Works from its list.
> >
> > I e-mailed the tech support for the program and got several solutions that
> > did not help me to remove the program. I am now stuck with a program
> > which after a year of trying to remove I took it upon myself to DELETE it
> > from the hard drive.
> > I have most of it removed execpt: There are some registry items that I
> > cannot remove.
> > I get " Cannot delete -Symantec- CommonClient.ccSetMgr.SettingsService:
> > Error while deleting key."
> > This error message occurs for every leftover registry key that I try to
> > delete.
> >
> > I can not install any part or portion of a newer version of this program or
> > re-install the same version of the program, when I try to install a newer
> > version or re-install the same version I get the message "Setup cannot be
> > installed because there was a problem authenticating your Microsoft Windows
> > Installer." .
> >
> > When I go the Control Pannel the program is still listed there,when I try to
> > remove it I get the message "Setup cannot be installed because there was a
> > problem authenticating your Microsoft Windows Installer."
> >
> > Is there a way to "completely" remove the parts and portions of the program
> > that I attempted to delete?
>
> Did you tried to run the Norton removal tools? I will take it you tried but
> I will give you the link again:
> Norton Removal Tool
> http://service1.symantec.com/SUPPORT...hm&lg=en&ct=us
>
> Systemworks error
>
> http://norton.lithium.com/norton/boa...essage.id=3141
>
> Manual Removal:
> Open the Windows Explorer and try to locate the folders for Norton and
> remove them by Pressing SHIFT + Delete Key.
> Then Run this Tool to clean up the orphans Files, folders left behind. Also
> try to run the Registry option to clean the keys left.
> CCleaner v2.17.853 - Slim
> http://www.ccleaner.com/download/bui...wnloading-slim
> Run it and then Run disk clean up on the C:\ drive.
> HTH,
> nass
> ---
> http://www.nasstec.co.uk
>

nass

Here is a better and shorter link for the removal tool just in case you want to keep
this one

http://service1.symantec.com/SUPPORT...05033108162039

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"nass" <(E-Mail Removed)> wrote in message
news:04CD4EEF-1082-4459-B7DE-(E-Mail Removed)...
>
>
> "your-it" wrote:
>
>> I tried to uninstall a program that had no uninstall portion associated with
>> it.
>> I used the "Add / Remove Programs" in the control pannel and got a message
>> "Setup cannot be installed because there was a problem authenticating your
>> Microsoft Windows Installer."
>>
>> I have the newest Microsoft recommended version of Windows Installer and it
>> worked / works with any and all other programs.
>> I have downloaded the WICU (Windows Installer Clean Up) program and used it
>> to remove Norton Systwem Works from its list.
>>
>> I e-mailed the tech support for the program and got several solutions that
>> did not help me to remove the program. I am now stuck with a program
>> which after a year of trying to remove I took it upon myself to DELETE it
>> from the hard drive.
>> I have most of it removed execpt: There are some registry items that I
>> cannot remove.
>> I get " Cannot delete -Symantec- CommonClient.ccSetMgr.SettingsService:
>> Error while deleting key."
>> This error message occurs for every leftover registry key that I try to
>> delete.
>>
>> I can not install any part or portion of a newer version of this program or
>> re-install the same version of the program, when I try to install a newer
>> version or re-install the same version I get the message "Setup cannot be
>> installed because there was a problem authenticating your Microsoft Windows
>> Installer." .
>>
>> When I go the Control Pannel the program is still listed there,when I try to
>> remove it I get the message "Setup cannot be installed because there was a
>> problem authenticating your Microsoft Windows Installer."
>>
>> Is there a way to "completely" remove the parts and portions of the program
>> that I attempted to delete?
>
> Did you tried to run the Norton removal tools? I will take it you tried but
> I will give you the link again:
> Norton Removal Tool
> http://service1.symantec.com/SUPPORT...hm&lg=en&ct=us
>
> Systemworks error
>
> http://norton.lithium.com/norton/boa...essage.id=3141
>
> Manual Removal:
> Open the Windows Explorer and try to locate the folders for Norton and
> remove them by Pressing SHIFT + Delete Key.
> Then Run this Tool to clean up the orphans Files, folders left behind. Also
> try to run the Registry option to clean the keys left.
> CCleaner v2.17.853 - Slim
> http://www.ccleaner.com/download/bui...wnloading-slim
> Run it and then Run disk clean up on the C:\ drive.
> HTH,
> nass
> ---
> http://www.nasstec.co.uk
>

Glad to Help and you are welcome.
Regards,
nass

"your-it" wrote:

> nass - (http://www.nasstec.co.uk),
> Hi nass,
> The Norton Removal tool I tried a year ago didn't do anything however this
> NRT worked excellently, completely and the CCCleaner tool works like a
> dream!!!
>
> Dude you nailed this one out of the park !!
>
> Thanks a million !
>
>
>
>
> "nass" wrote:
>
> >
> >
> > "your-it" wrote:
> >
> > > I tried to uninstall a program that had no uninstall portion associated with
> > > it.
> > > I used the "Add / Remove Programs" in the control pannel and got a message
> > > "Setup cannot be installed because there was a problem authenticating your
> > > Microsoft Windows Installer."
> > >
> > > I have the newest Microsoft recommended version of Windows Installer and it
> > > worked / works with any and all other programs.
> > > I have downloaded the WICU (Windows Installer Clean Up) program and used it
> > > to remove Norton Systwem Works from its list.
> > >
> > > I e-mailed the tech support for the program and got several solutions that
> > > did not help me to remove the program. I am now stuck with a program
> > > which after a year of trying to remove I took it upon myself to DELETE it
> > > from the hard drive.
> > > I have most of it removed execpt: There are some registry items that I
> > > cannot remove.
> > > I get " Cannot delete -Symantec- CommonClient.ccSetMgr.SettingsService:
> > > Error while deleting key."
> > > This error message occurs for every leftover registry key that I try to
> > > delete.
> > >
> > > I can not install any part or portion of a newer version of this program or
> > > re-install the same version of the program, when I try to install a newer
> > > version or re-install the same version I get the message "Setup cannot be
> > > installed because there was a problem authenticating your Microsoft Windows
> > > Installer." .
> > >
> > > When I go the Control Pannel the program is still listed there,when I try to
> > > remove it I get the message "Setup cannot be installed because there was a
> > > problem authenticating your Microsoft Windows Installer."
> > >
> > > Is there a way to "completely" remove the parts and portions of the program
> > > that I attempted to delete?
> >
> > Did you tried to run the Norton removal tools? I will take it you tried but
> > I will give you the link again:
> > Norton Removal Tool
> > http://service1.symantec.com/SUPPORT...hm&lg=en&ct=us
> >
> > Systemworks error
> >
> > http://norton.lithium.com/norton/boa...essage.id=3141
> >
> > Manual Removal:
> > Open the Windows Explorer and try to locate the folders for Norton and
> > remove them by Pressing SHIFT + Delete Key.
> > Then Run this Tool to clean up the orphans Files, folders left behind. Also
> > try to run the Registry option to clean the keys left.
> > CCleaner v2.17.853 - Slim
> > http://www.ccleaner.com/download/bui...wnloading-slim
> > Run it and then Run disk clean up on the C:\ drive.
> > HTH,
> > nass
> > ---
> > http://www.nasstec.co.uk
> >

"Peter Foldes" wrote:

> nass
>
> Here is a better and shorter link for the removal tool just in case you want to keep
> this one
>
> http://service1.symantec.com/SUPPORT...05033108162039
>
> --
> Peter
>
> Please Reply to Newsgroup for the benefit of others
> Requests for assistance by email can not and will not be acknowledged.

Thanks Peter, this make things easy.
Regards,
nass