Point taken
You should be able to boot from you windows XP install CD and do a repair
install over existing XP that will preserve your data, Be sure it is a
repair install. Other wise you data is long gone.
Outlook as opposed to outlook express, which is installed with XP and
Internet Explorer. is installed as part of Office, and you may have to
reinstall that which could cause the loss of your outlook data, This stuff
is unfortunately tricky, and you need someone to help that understands the
issues with Outlook better than I. That is why I suggested a pro who is
local to help you,because you indicated the data is critical.
In general if you can not run you machine at all in current state. There is
no way to remove the blaster. If you do a repair install the outlook folder
with your mail files should be on your hard drive, you could then copy it to
a CD, if you have to reinstall Office and outlook. If you do not have to
reinstall, you can access your files. If you do a reinstall of Office an
Outlook you then copy on your backup and access the files from there.
Scanning them for the blaster worm BEFORE you open any of them. That is the
general procedure, the specifics I can not help you with unfortunately, I am
not an expert on Outlook.
You then can get a friend or someone or even me to e-mail you the blaster
removal tool and run it, without going to the net. You can also do a
ctrl-al-delete and find the blaster process and temporally disable it from
memory while you run the program to find and fix it.
If your machine will not boot from the Win XP install CD then something
hardware wise is wrong and cannot be fixed by someone on this forum as we
have no way to figure out what it is, except guess. Can you get to the Bios
in your PC and set it to boot from a CD, if you can that is necessary to
boot from your install CD, if it is not doing so now. Turn on machine and do
the key sequence to get into bios and see if CD boot is turned on, and set
it to boot the machine, before HD. If your machine is dead, then something
else is wrong, that is not software related
I am sorry if I offended you, but are you really that new to PCs that you
did not know better than to not back up critical data? or to at least have
it printed out. If you are that new I apologies , but you have learned a
valuable lesson that should stand you in good stead for the future.
Hope this helps.
Rich
----- Original Message -----
"kellee" <(E-Mail Removed)> wrote in message
news:072501c37bdc$53fc6fa0$(E-Mail Removed)...
> I am running (was running) XP Professional from my Toshiba
> P3 Satelitte Laptop. Having no problems with this until
> recently hooked up to the net and gained the blaster worm
> virus which completely shut down my system.
> I have since tried to use the blasterworm download to fix
> the system with no luck.
> I was informed to reload my XP disc to fix any probs that
> my system was having and then try use the download,
> however my laptop has replied with what appears to be
> complete loss of everything (blank screen, no recognition
> of disc at all).
> I am VERY VERY VERY desperate for microsoft outlook in
> particular program saved on this XP to be retrieved. There
> are extremely important court files on this program.
> PLEASE PLEASE PLEASE
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