PC Review


Reply
Thread Tools Rate Thread

Compatibility Issue w/ Symantec's AV 8.1 Corp

 
 
Mike
Guest
Posts: n/a
 
      27th Mar 2005
Anti-Spyware beta seems like a solid product so far. The
only issue that I have is in regards to my AV software.
I am not entirely certain, but I believe the System agent
is blocking my AV from updating properly. (i.e. the Def
files are not properly loaded after the are downloaded.)
Time stood still (to the day) for my test machine running
SAV 8.1 and Anti-Spyware, whereas all other PCs (sans
Anti-Spyware) continued to update the AV properly.

This requires further investigation, but see no other
likely cause.
 
Reply With Quote
 
 
 
 
Mike
Guest
Posts: n/a
 
      27th Mar 2005
>>UPDATE<<
I uninstalled Symatec AV 8.1, rebooted, Re-installed....
The system agent was indeed attempting to block the AV
client from updating the Def files. The system agent
incorrectly identified the 'Live Update' portion of the
client as "Unknown" and asked for approval. After
approval it it would seem that the process will
be 'Allowed' to update. The fix is to remove the AV
client and re-install it. The Anti-Spyware client needs
to be updated to recognize SAV 8.1 as an existing and
allowed and safe process. I wonder how many other AV
products are suffering the same fate and are yet to be
recognized?

-Mike

>-----Original Message-----
>Anti-Spyware beta seems like a solid product so far.

The
>only issue that I have is in regards to my AV software.
>I am not entirely certain, but I believe the System

agent
>is blocking my AV from updating properly. (i.e. the Def
>files are not properly loaded after the are

downloaded.)
>Time stood still (to the day) for my test machine

running
>SAV 8.1 and Anti-Spyware, whereas all other PCs (sans
>Anti-Spyware) continued to update the AV properly.
>
>This requires further investigation, but I see no other
>likely cause.
>.
>

 
Reply With Quote
 
Ofelas
Guest
Posts: n/a
 
      27th Mar 2005
Mike - FWIW, no issues with SAV Corporate 9.0+.

>-----Original Message-----
>>>UPDATE<<

>I uninstalled Symatec AV 8.1, rebooted, Re-installed....
>The system agent was indeed attempting to block the AV
>client from updating the Def files. The system agent
>incorrectly identified the 'Live Update' portion of the
>client as "Unknown" and asked for approval. After
>approval it it would seem that the process will
>be 'Allowed' to update. The fix is to remove the AV
>client and re-install it. The Anti-Spyware client needs
>to be updated to recognize SAV 8.1 as an existing and
>allowed and safe process. I wonder how many other AV
>products are suffering the same fate and are yet to be
>recognized?
>
>-Mike
>
>>-----Original Message-----
>>Anti-Spyware beta seems like a solid product so far.

>The
>>only issue that I have is in regards to my AV

software.
>>I am not entirely certain, but I believe the System

>agent
>>is blocking my AV from updating properly. (i.e. the

Def
>>files are not properly loaded after the are

>downloaded.)
>>Time stood still (to the day) for my test machine

>running
>>SAV 8.1 and Anti-Spyware, whereas all other PCs (sans
>>Anti-Spyware) continued to update the AV properly.
>>
>>This requires further investigation, but I see no other
>>likely cause.
>>.
>>

>.
>

 
Reply With Quote
 
Guest
Posts: n/a
 
      28th Mar 2005
this is why Microsoft Antispyware should have a EXLUSIONS
features which they don't have yet. you should ask for
this feature to avoid this problem in the future.

>-----Original Message-----
>Anti-Spyware beta seems like a solid product so far.

The
>only issue that I have is in regards to my AV software.
>I am not entirely certain, but I believe the System

agent
>is blocking my AV from updating properly. (i.e. the Def
>files are not properly loaded after the are

downloaded.)
>Time stood still (to the day) for my test machine

running
>SAV 8.1 and Anti-Spyware, whereas all other PCs (sans
>Anti-Spyware) continued to update the AV properly.
>
>This requires further investigation, but see no other
>likely cause.
>.
>

 
Reply With Quote
 
 
 
Reply

Thread Tools
Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
symantec antivirus corp sbass1 Security, Spyware and Viruses 2 4th Jan 2008 10:17 AM
Symantec AntiVirus Corp 10.x gsmith@bach-simpson.com Anti-Virus 2 16th Aug 2006 06:32 PM
Symantec Nav Corp 9.X and Windows XP firewall... =?Utf-8?B?RGlnaXRhbFJpY2s=?= Windows XP Security 1 13th Jan 2006 02:06 PM
symantec corp. av Windows XP General 6 19th Aug 2004 10:16 PM
britney and Symantec Corp TNS Anti-Virus 2 25th Mar 2004 03:17 AM


Features
 

Advertising
 

Newsgroups
 


All times are GMT +1. The time now is 03:01 PM.