I just upgraded to XP from ME. It doesn't recognize my scanner. I have
uninstalled all the software from it that was recognized and tried installing
the whole thing from scratch. Most of the software installs but not the
scanner. I can't believe it's not compatible. Any ideas?
--
Thanks

The HP site where you can download XP drivers etc for your scanner

http://h10025.www1.hp.com/ewfrf/wc/s...n&cc=us&os=228

Good luck..

--
Mike Hall
MVP - Windows Shell/user

http://dts-l.org/goodpost.htm





"V" <(E-Mail Removed)> wrote in message
news:B72F9024-D4F9-424F-B21D-(E-Mail Removed)...
>I just upgraded to XP from ME. It doesn't recognize my scanner. I have
> uninstalled all the software from it that was recognized and tried
> installing
> the whole thing from scratch. Most of the software installs but not the
> scanner. I can't believe it's not compatible. Any ideas?
> --
> Thanks

I really appreciate the information. I will try it.

"Mike Hall (MS-MVP)" wrote:

> The HP site where you can download XP drivers etc for your scanner
>
> http://h10025.www1.hp.com/ewfrf/wc/s...n&cc=us&os=228
>
> Good luck..
>
> --
> Mike Hall
> MVP - Windows Shell/user
>
> http://dts-l.org/goodpost.htm
>
>
>
>
>
> "V" <(E-Mail Removed)> wrote in message
> news:B72F9024-D4F9-424F-B21D-(E-Mail Removed)...
> >I just upgraded to XP from ME. It doesn't recognize my scanner. I have
> > uninstalled all the software from it that was recognized and tried
> > installing
> > the whole thing from scratch. Most of the software installs but not the
> > scanner. I can't believe it's not compatible. Any ideas?
> > --
> > Thanks
>
>
>

You can also try using the built-in Windows XP software if you do not have
an HP CD or are unable to download Windows XP software for your Scanjet
scanner.

Follow the instruction listed below to install your HP Scanjet product
using the Windows Image Acquisition (WIA) drivers that came with the
Windows XP operating system.

1. Shut the computer system off.
2. Connect the scanner to the computer using the USB interface cable
or the parallel cable.
3. Plug the power cable into the scanner and connect the other end of
the cable to an electrical outlet.
4. Turn on the computer system.
5. After Windows XP has finished loading, push the green scan button
on the front panel of the scanner. A New Hardware Found icon will
appear in the lower-right corner of the computer screen.
6. Please wait while the software necessary to run the scanner is
loaded. This process may take a few minutes.



"V" <(E-Mail Removed)> wrote in message
news:B72F9024-D4F9-424F-B21D-(E-Mail Removed)...
>I just upgraded to XP from ME. It doesn't recognize my scanner. I have
> uninstalled all the software from it that was recognized and tried
> installing
> the whole thing from scratch. Most of the software installs but not the
> scanner. I can't believe it's not compatible. Any ideas?
> --
> Thanks

I was able to download the new drivers from the site Mike posted. Before
upgrading to XP I was having difficulty with getting the computer to shut
down completely. This is one of the reasons I finally upgraded. Now, I can
only restart and not shut down at all. Guess it wasn't my OS. I will try the
built-in software to install a scanner. I haven't tried that yet. I have high
hopes for this solution. When my computer isn't working properly it is
unsettling. I appreciate your suggestion.

"Abhilash Tibrewal(MCSA)" wrote:

>
> You can also try using the built-in Windows XP software if you do not have
> an HP CD or are unable to download Windows XP software for your Scanjet
> scanner.
>
> Follow the instruction listed below to install your HP Scanjet product
> using the Windows Image Acquisition (WIA) drivers that came with the
> Windows XP operating system.
>
> 1. Shut the computer system off.
> 2. Connect the scanner to the computer using the USB interface cable
> or the parallel cable.
> 3. Plug the power cable into the scanner and connect the other end of
> the cable to an electrical outlet.
> 4. Turn on the computer system.
> 5. After Windows XP has finished loading, push the green scan button
> on the front panel of the scanner. A New Hardware Found icon will
> appear in the lower-right corner of the computer screen.
> 6. Please wait while the software necessary to run the scanner is
> loaded. This process may take a few minutes.
>
>
>
> "V" <(E-Mail Removed)> wrote in message
> news:B72F9024-D4F9-424F-B21D-(E-Mail Removed)...
> >I just upgraded to XP from ME. It doesn't recognize my scanner. I have
> > uninstalled all the software from it that was recognized and tried
> > installing
> > the whole thing from scratch. Most of the software installs but not the
> > scanner. I can't believe it's not compatible. Any ideas?
> > --
> > Thanks
>
>
>