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comp doesn't detect cd-rom

 
 
Rocky
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      21st Dec 2003
I have an hp pavilion 7935 with a Windows XP operating
system. For some reason, recently, the cd-rom only works
when the computer is loading Windows, and a little bit
after XP is finished loading. After that, if i look
in "my computer" there isn't even a d:\ listed. It will
only have the hard drive, and the floppy disk drive. At
that point, the cd-rom doesn't respond at all. It
doesn't even open if I press the button right on the
tower. The only thing I can think of, is that the
computer had a virus recently, and the anti-virus
software may have deleted something that was necessary to
the cd-rom functioning. I tried to use the system
recovery cd's, but the cd-rom doesn't work long enough to
do anything with them. Well, any help would be much
appreciated. Thanks in advance.
 
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Rich Barry
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      22nd Dec 2003
Rocky, take a look here

http://support.microsoft.com/default...&Product=winxp
"Rocky" <(E-Mail Removed)> wrote in message
news:013b01c3c81c$8aab56b0$(E-Mail Removed)...
> I have an hp pavilion 7935 with a Windows XP operating
> system. For some reason, recently, the cd-rom only works
> when the computer is loading Windows, and a little bit
> after XP is finished loading. After that, if i look
> in "my computer" there isn't even a d:\ listed. It will
> only have the hard drive, and the floppy disk drive. At
> that point, the cd-rom doesn't respond at all. It
> doesn't even open if I press the button right on the
> tower. The only thing I can think of, is that the
> computer had a virus recently, and the anti-virus
> software may have deleted something that was necessary to
> the cd-rom functioning. I tried to use the system
> recovery cd's, but the cd-rom doesn't work long enough to
> do anything with them. Well, any help would be much
> appreciated. Thanks in advance.



 
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