Hi
I don't use any Norton products, so don't which part of the product may be
causing this problem. Did you manage to pinpoint which part of Norton was
running when the problem first appeared?
--
Will Denny
MS-MVP Windows - Shell/User
Please reply to the News Groups
"winnie" <(E-Mail Removed)> wrote in message
news:1be5501c45114$cec8abf0$(E-Mail Removed)...
| Hi
|
| I read the posts and confirmed my suspicion that this is
| related to Norton. But I've already uninstalled it and
| the XP is still whacky. I tried Norton tech support but I
| don't think the particular person I talked to is aware of
| the issue. I tried searching the Symantec KB, found
| nothing either. Any other suggestions??
| Thanks.
|
| >-----Original Message-----
| >Hi
| >
| >Try here:
| >
| >
http://groups.google.com/groups?hl=en&lr=&ie=UTF-
| 8&q=Common+Client+User+Session&btnG=Search
| >
| >--
| >
| >Will Denny
| >MS-MVP Windows - Shell/User
| >Please reply to the News Groups
| >
| >
| >"winnie" <(E-Mail Removed)> wrote in
| message
| >news:1bb0c01c450bb$87ec8e30$(E-Mail Removed)...
| >| I've had the "Common Client User Session" had to shut
| >| down message popped up a few times, and I'm not sure if
| >| it's the cause of the XP problem.
| >|
| >| I'm the only one uses this computer and never had to
| >| login at startup. but 2 days ago when i booted the
| >| machine it was much slower than usual and the login box
| >| popped up and asked for a password. Then my Norton
| >| Internet Security did not launch. When I clicked open
| the
| >| NIS the firewall/antivirus features were either off or
| >| disabled. eventually i had to uninstall NIS.
| >|
| >| I did a Symantec online virus scan then, did another
| one
| >| tonight and also one using Trend Micro online, all came
| >| back clean. I also did Spybot and Adaware scan, not
| much
| >| out of the ordinary (i think..).
| >|
| >| In addition to the different startup and shut down
| >| sequence then before (with the XP boxes in the centre
| of
| >| the screen), I cannot open the "Add/Remove program"
| >| window. An hourglass appears for a few seconds and
| >| nothing would happen. I suspected corrupted NIS may
| have
| >| caused the problem. But it is still the same after
| >| removing NIS. All I noticed is the "Common Client User
| >| Session" had to shut down. But I first encountered this
| >| over 2 weeks ago. I'm at my wits' end as to what I can
| do
| >| to fix this other than to restore the whole system (OEM
| >| machine). I tried System Restore but the only reference
| >| point was the day the system started to get whacky.
| >| Any help will be greatly appreciated.Thanks!
| >| Winnie
| >
| >.
| >