Someone sent me a document that she could not add comments to. I opened it
and it was grayed out for me too - New Comment was unusable on the Review
ribbon. I opened a blank document and New Comment was available. Somehow I
got the New Comment "live" on her document but when I sent it back to her, it
was still unavailable for her. The document is not protected, and I can't
figure out how I got the New Comment to come "on" for me... I need to help
the other user but can't for the life of me figure out how I did what I did!
Any help will be appreciated.

Hi Tech,

Was that the only featured that was greyed out, or was the document not editable as well? If in Word 2007 the latter can happen if
someone has used Office Button=>Prepare=>Mark as Final (there should be a rubber stamp icon on the Word status bar in that case).

Reusing that same choice toggles that back off.

=============
<<"dkstech" <(E-Mail Removed)> wrote in message news:C3FE58E1-59F7-4430-993E-(E-Mail Removed)...
Someone sent me a document that she could not add comments to. I opened it
and it was grayed out for me too - New Comment was unusable on the Review
ribbon. I opened a blank document and New Comment was available. Somehow I
got the New Comment "live" on her document but when I sent it back to her, it
was still unavailable for her. The document is not protected, and I can't
figure out how I got the New Comment to come "on" for me... I need to help
the other user but can't for the life of me figure out how I did what I did!
Any help will be appreciated.>>
--

Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

I don't recall going in to the Office Button at all when I was working on it
- and yes, that was the only greyed out part... all the comment section.
Thank you!

"Bob Buckland ?:-)" wrote:

> Hi Tech,
>
> Was that the only featured that was greyed out, or was the document not editable as well? If in Word 2007 the latter can happen if
> someone has used Office Button=>Prepare=>Mark as Final (there should be a rubber stamp icon on the Word status bar in that case).
>
> Reusing that same choice toggles that back off.
>
> =============
> <<"dkstech" <(E-Mail Removed)> wrote in message news:C3FE58E1-59F7-4430-993E-(E-Mail Removed)...
> Someone sent me a document that she could not add comments to. I opened it
> and it was grayed out for me too - New Comment was unusable on the Review
> ribbon. I opened a blank document and New Comment was available. Somehow I
> got the New Comment "live" on her document but when I sent it back to her, it
> was still unavailable for her. The document is not protected, and I can't
> figure out how I got the New Comment to come "on" for me... I need to help
> the other user but can't for the life of me figure out how I did what I did!
> Any help will be appreciated.>>
> --
>
> Bob Buckland ?:-)
> MS Office System Products MVP
>
> *Courtesy is not expensive and can pay big dividends*
>
>
>