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CommandBar on Custom Form Disappears

 
 
=?Utf-8?B?QmlnIEI=?=
Guest
Posts: n/a
 
      17th Nov 2005
I had used a custom Outlook form for a while until recently when the
CommandBar disappeared.

When I try to save data to Outlook from Access I get the following error
message:

The Custom form could not be opened. Outlook will use an Outlook form
instead. The form required to view the message cannot be displayed. Contact
your administrator.

When I try to open a form from Outlook, I get the following error message:

The form you selected could not be displayed. The form required to view this
message cannot be displayed. Contact your administrator.

I have redesigned and republish the forms and the error persists.

I will appreciate help in solving this problem.

Thanks in advance
 
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Sue Mosher [MVP-Outlook]
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      17th Nov 2005
That warning suggests that the forms cache is corrupted. Have you cleared it?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


"Big B" <(E-Mail Removed)> wrote in message news:91EA44F4-53A2-4493-B81A-(E-Mail Removed)...
>I had used a custom Outlook form for a while until recently when the
> CommandBar disappeared.
>
> When I try to save data to Outlook from Access I get the following error
> message:
>
> The Custom form could not be opened. Outlook will use an Outlook form
> instead. The form required to view the message cannot be displayed. Contact
> your administrator.
>
> When I try to open a form from Outlook, I get the following error message:
>
> The form you selected could not be displayed. The form required to view this
> message cannot be displayed. Contact your administrator.
>
> I have redesigned and republish the forms and the error persists.
>
> I will appreciate help in solving this problem.
>
> Thanks in advance

 
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=?Utf-8?B?QmlnIEI=?=
Guest
Posts: n/a
 
      17th Nov 2005
Sue,
Thanks for you response.
I tried clearing the cache following the steps below outlined in Outlook
2000 Help but did not see the Custom Forms button (Step 3).

Is there another approach to clearing the cache or is there a way to make
the Custom Forms button display?

BB

Remove a form from a forms library
1. On the Tools menu, click Options.
2. Click the Other tab, and then click Advanced Options.
3. Click Custom Forms.
4. Click Manage Forms.
5. Select the form in either your personal or organizational forms library,
and then click Delete.


"Sue Mosher [MVP-Outlook]" wrote:

> That warning suggests that the forms cache is corrupted. Have you cleared it?
>
> --
> Sue Mosher, Outlook MVP
> Author of Configuring Microsoft Outlook 2003
> http://www.turtleflock.com/olconfig/index.htm
> and Microsoft Outlook Programming - Jumpstart for
> Administrators, Power Users, and Developers
> http://www.outlookcode.com/jumpstart.aspx
>
>
> "Big B" <(E-Mail Removed)> wrote in message news:91EA44F4-53A2-4493-B81A-(E-Mail Removed)...
> >I had used a custom Outlook form for a while until recently when the
> > CommandBar disappeared.
> >
> > When I try to save data to Outlook from Access I get the following error
> > message:
> >
> > The Custom form could not be opened. Outlook will use an Outlook form
> > instead. The form required to view the message cannot be displayed. Contact
> > your administrator.
> >
> > When I try to open a form from Outlook, I get the following error message:
> >
> > The form you selected could not be displayed. The form required to view this
> > message cannot be displayed. Contact your administrator.
> >
> > I have redesigned and republish the forms and the error persists.
> >
> > I will appreciate help in solving this problem.
> >
> > Thanks in advance

>

 
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