"Elmo" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
BruceM wrote:
> Windows XP Pro SP3. I am logged on to the machine as an Administrator.
> The problems I describe below were not problems until recently. I have
> installed Firefox and Thunderbird recently, but have made no other
> changes I can think of. Firefox is now my default browser, but I did
> not use Thunderbird, and just now uninstalled it.
>
> The command prompt, including ipconfig, cannot be made to appear, or
> appears for at most a couple of seconds. Any of the following cause the
> Windows task bar to blank out for a few seconds, as if I had used the
> Task manager to shut down the explorer.exe process, except that the task
> bar returns:
> Start >> Run >> cmd
> Start >> Run >> cmd.exe
> Start >> Programs >> Accessories >> Command Prompt
> Locating cmd.exe in Windows\System32, and attempting to start it from
> there
>
> In all cases it is the same whether I use Enter, click the OK button at
> Start >> Run, use the right click menu, or any other options I can think
> of.
>
> When I go to Start >> Run and type ipconfig or ipconfig.exe and press
> Enter or click OK, I see a command prompt window for a few seconds at
> most (usually just a fraction of a second). Same thing when I try to
> run ipconfig.exe directly from System32.
>
> For both cmd.exe and ipconfig.exe I have tried this syntax in the Run
> window:
> %SystemRoot%\System32\cmd.exe
>
> I have searched for quite a while, but am now out of options.
Try a System Restore to a date before the problems, if SR will work..
If this doesn't help, install, update and run the following programs:
Malwarebytes© Corporation
http://www.malwarebytes.org/mbam/program/mbam-setup.exe
SuperAntispyware
http://www.superantispyware.com/supe...freevspro.html
--
Joe =o)
Thanks for the reply.
The computer is at work. IT had a go at it, so I am not going to try a SR
(politically very bad if things go wrong), but before IT got involved I was
struggling with some other problems and did a restore by selecting an option
when I booted into safe mode.
I ran Malwarebytes yesterday with the latest updates. It found two
problems, but neither seems to have been relevant to the problem at hand. I
also ran a full virus scan using McAfee (8.7.0i) and the latest definitions.
Again, nothing found.
I could install and run SuperAntispyware, but after running AdAware and
Malwarebytes to no effect I have to admit I would be doing so with no real
confidence it will help. Still, no harm to it.
I have read quite a number of postings on the topic. Your suggestions are
in line with some of what I have read. In general it seems to be a problem
that often has no solution. There is nothing relevant at the Microsoft web
site, although the problem has been posted many times in online forums. XP
is broken. Since the command prompt seems not to be an optional Windows
component it seems I cannot attempt to restore it as I would another
accessory.