Thursday my ISP dial-up connection stopped recpgnizing my
modem, I figured I had blown the modum so I replaced it.
After doing so and instaling the software. It told me it
was in com3. Then I got an error telling me the slot my
modem was in was corrupted, so I uninstalled it and put
it into another slot and reinstalled it. It still tells
me it is in com3 but when you go into the device manager
it tells me I have com1 and com2 and they are both in
use. There is no com3 listed. I can get on to aol but it
immediately tells me there is a problem with my
connection and drops me. I don't know what to try next, I
have been working on this since 1:00 pm Thursday. Help
Please.
Sandie

If you aren't using any of the serial ports (9-pins in the back), disable
all the COM ports in your BIOS. (This will alleviate the COM port in use
problem.) Your internal modem contains its own COM port.

Next, install your modem (any any port but the first or last PCI port). By
checking Device Manager, you can find out which COM port your modem is
using.

You should then be all set.

Courtney

"SandieB" <(E-Mail Removed)> wrote in message
news:02a201c37fba$9177d4a0$(E-Mail Removed)...
> Thursday my ISP dial-up connection stopped recpgnizing my
> modem, I figured I had blown the modum so I replaced it.
> After doing so and instaling the software. It told me it
> was in com3. Then I got an error telling me the slot my
> modem was in was corrupted, so I uninstalled it and put
> it into another slot and reinstalled it. It still tells
> me it is in com3 but when you go into the device manager
> it tells me I have com1 and com2 and they are both in
> use. There is no com3 listed. I can get on to aol but it
> immediately tells me there is a problem with my
> connection and drops me. I don't know what to try next, I
> have been working on this since 1:00 pm Thursday. Help
> Please.
> Sandie

PnP modems to not install to an actual com port, thus the port the modem is in will not be listed under the ports section.

--


----------------------------------------------------------------
"SandieB" <(E-Mail Removed)> wrote in message news:02a201c37fba$9177d4a0$(E-Mail Removed)...
> Thursday my ISP dial-up connection stopped recpgnizing my
> modem, I figured I had blown the modum so I replaced it.
> After doing so and instaling the software. It told me it
> was in com3. Then I got an error telling me the slot my
> modem was in was corrupted, so I uninstalled it and put
> it into another slot and reinstalled it. It still tells
> me it is in com3 but when you go into the device manager
> it tells me I have com1 and com2 and they are both in
> use. There is no com3 listed. I can get on to aol but it
> immediately tells me there is a problem with my
> connection and drops me. I don't know what to try next, I
> have been working on this since 1:00 pm Thursday. Help
> Please.
> Sandie

If the standard serial ports are not comflicting with your modem you should
probably enable them again. You'd be surprised how much you can forget in a
few months...and when you want to you use them you could be left scratching
your head yet again. I've seen it before and it really annoys me when some
comps are sold to customers with them disabled for no reason.

Chris

"Courtney" <(E-Mail Removed)> wrote in message
news:Sl6bb.5989$(E-Mail Removed)...
> If you aren't using any of the serial ports (9-pins in the back), disable
> all the COM ports in your BIOS. (This will alleviate the COM port in use
> problem.) Your internal modem contains its own COM port.
>
> Next, install your modem (any any port but the first or last PCI port). By
> checking Device Manager, you can find out which COM port your modem is
> using.
>
> You should then be all set.
>
> Courtney
>
> "SandieB" <(E-Mail Removed)> wrote in message
> news:02a201c37fba$9177d4a0$(E-Mail Removed)...
> > Thursday my ISP dial-up connection stopped recpgnizing my
> > modem, I figured I had blown the modum so I replaced it.
> > After doing so and instaling the software. It told me it
> > was in com3. Then I got an error telling me the slot my
> > modem was in was corrupted, so I uninstalled it and put
> > it into another slot and reinstalled it. It still tells
> > me it is in com3 but when you go into the device manager
> > it tells me I have com1 and com2 and they are both in
> > use. There is no com3 listed. I can get on to aol but it
> > immediately tells me there is a problem with my
> > connection and drops me. I don't know what to try next, I
> > have been working on this since 1:00 pm Thursday. Help
> > Please.
> > Sandie
>
>

Set your connection to operate on com 3, as it seems that the modem is
determined to use that serial port..


"SandieB" <(E-Mail Removed)> wrote in message
news:02a201c37fba$9177d4a0$(E-Mail Removed)...
> Thursday my ISP dial-up connection stopped recpgnizing my
> modem, I figured I had blown the modum so I replaced it.
> After doing so and instaling the software. It told me it
> was in com3. Then I got an error telling me the slot my
> modem was in was corrupted, so I uninstalled it and put
> it into another slot and reinstalled it. It still tells
> me it is in com3 but when you go into the device manager
> it tells me I have com1 and com2 and they are both in
> use. There is no com3 listed. I can get on to aol but it
> immediately tells me there is a problem with my
> connection and drops me. I don't know what to try next, I
> have been working on this since 1:00 pm Thursday. Help
> Please.
> Sandie