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com surrogate

 
 
joshuajones
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      30th Dec 2007
how can i get rid of this message as every time i open my media folder up it
appears then turns my system off -any ideas please
 
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non flammable
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      30th Dec 2007
Its a codec from one or both of the following programs:

update the divx codec here www.divx.com

update NERO if you have it to the latest version www.nero.com



"joshuajones" <(E-Mail Removed)> wrote in message
news:6D9C5305-FB20-4EB1-84E5-(E-Mail Removed)...
> how can i get rid of this message as every time i open my media folder up
> it
> appears then turns my system off -any ideas please



 
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Andre Da Costa[ActiveWin]
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      30th Dec 2007
Do you have NERO or DIVx installed?
Take a look at the following article:
http://www.howtogeek.com/howto/windo...rror-in-vista/
--
Andre
Blog: http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry
"joshuajones" <(E-Mail Removed)> wrote in message
news:6D9C5305-FB20-4EB1-84E5-(E-Mail Removed)...
> how can i get rid of this message as every time i open my media folder up
> it
> appears then turns my system off -any ideas please



 
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zachd [MSFT]
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      31st Dec 2007

Aaand if neither of those ideas helps - what's the fault bucket data for
that crash according to the Problem Reports and Solutions center:
http://zachd.com/pss/pss.html#bucket
?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"joshuajones" <(E-Mail Removed)> wrote in message
news:6D9C5305-FB20-4EB1-84E5-(E-Mail Removed)...
> how can i get rid of this message as every time i open my media folder up
> it
> appears then turns my system off -any ideas please



 
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