I apologise if this is a stupid question! I have installed software for my
new file on my Windows XP Media Edition pc (SP2). I have plugged in the
phone to a USB port (of which there are 4 I believe). The phone won't
connect. When I look at the device manager, under modems it says the phone
is connected to COM4 but under ports it is shown as COM6. I don't know how
to fix this but I have installed the software & phone on 2 other pc's and it
works fine. Any suggestion very very much appreciated. Thank you.

~~~ Amended to hopefully make more sense ~~~~

"Old_Oak66" wrote:

> I apologise if this is a stupid question! I have installed software for my
> new cell/mobile phone on my Windows XP Media Edition pc (SP2). I have plugged in the
> phone to a USB port at the front of the pc (of which there are 6 I believe - 4 back, 2 front). The phone won't
> connect. When I look at the device manager, under modems it says the phone
> is connected to COM4 but under ports it is shown as COM6. I don't know how
> to fix this but I have installed the software & phone on 2 other pc's and it
> works fine. The computer "sees" the phone because it starts to charge and if I unplug it, it disappears from device manager but it won't connect. Other things plugged into the USB ports at the back are my printer and the "receiver" for my wireless mouse. If I plug my Skype phone in to the ports at the front it works fine. Any suggestions very very much appreciated. Thank you.

Perhaps there is an issue with too much plugged into the back?

Old_Oak66 wrote:

> ~~~ Amended to hopefully make more sense ~~~~
>
> "Old_Oak66" wrote:
>
>
>>I apologise if this is a stupid question! I have installed software for my
>>new cell/mobile phone on my Windows XP Media Edition pc (SP2). I have plugged in the
>>phone to a USB port at the front of the pc (of which there are 6 I believe - 4 back, 2 front). The phone won't
>>connect. When I look at the device manager, under modems it says the phone
>>is connected to COM4 but under ports it is shown as COM6. I don't know how
>>to fix this but I have installed the software & phone on 2 other pc's and it
>>works fine. The computer "sees" the phone because it starts to charge and if I unplug it, it disappears from device manager but it won't connect. Other things plugged into the USB ports at the back are my printer and the "receiver" for my wireless mouse. If I plug my Skype phone in to the ports at the front it works fine. Any suggestions very very much appreciated. Thank you.