I have an HP Deskjet 690C printer (Windows XP SP2). I don't very often use
the colour option, but when I do the prints have a distinct reddish cast
that completely spoils the results. Thinking that the cartridge might be at
fault I have installed a brand new one, but the result is exactly the same.
I have confirmed by on-line automatic link with HP that I have the correct
current printer driver installed. Unfortunately HP no longer provide support
for the 690C so I can't ask them to advise. Does anyone have any ideas?
Thanks. John

get a new HP PRINTER 670c is landfill
"John Lee" <(E-Mail Removed)> wrote in message
news:RHHxd.1041$(E-Mail Removed)...
>I have an HP Deskjet 690C printer (Windows XP SP2). I don't very often use
> the colour option, but when I do the prints have a distinct reddish cast
> that completely spoils the results. Thinking that the cartridge might be
> at
> fault I have installed a brand new one, but the result is exactly the
> same.
> I have confirmed by on-line automatic link with HP that I have the correct
> current printer driver installed. Unfortunately HP no longer provide
> support
> for the 690C so I can't ask them to advise. Does anyone have any ideas?
> Thanks. John
>
>