I have a user who tries to apply a color to text in her email messages. On
her screen the color is always black, but on the recipients screen, the
correct color appears. What causes this and how can we fix it? Thanks

First thing to do is repost to one of the Outlook groups as this is not an
XP issue.

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Crosspost, do not multipost http://www.blakjak.demon.co.uk/mul_crss.htm
How to ask a question http://support.microsoft.com/kb/555375
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"Delores Elias" <(E-Mail Removed)> wrote in message
newsE47C5B7-05EC-48F8-AFC1-(E-Mail Removed)...
>I have a user who tries to apply a color to text in her email messages. On
> her screen the color is always black, but on the recipients screen, the
> correct color appears. What causes this and how can we fix it? Thanks

Outlook-specific newsgroups include:

news://msnews.microsoft.com/microsof...utlook.general
news://msnews.microsoft.com/microsof....configuration
news://msnews.microsoft.com/microsof...tlook.contacts
news://msnews.microsoft.com/microsof...k.installation
news://msnews.microsoft.com/microsof...utlook.interop
news://msnews.microsoft.com/microsof...tlook.printing
news://msnews.microsoft.com/microsof...ic.outlook.bcm
news://msnews.microsoft.com/microsof...ic.outlook.fax
news://msnews.microsoft.com/microsof...program_addins
news://msnews.microsoft.com/microsof....program_forms
news://msnews.microsoft.com/microsof...ok.program_vba
news://msnews.microsoft.com/microsof...ok.teamfolders
news://msnews.microsoft.com/microsof...thirdpartyutil

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~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Delores Elias wrote:
> I have a user who tries to apply a color to text in her email messages.
> On
> her screen the color is always black, but on the recipients screen, the
> correct color appears. What causes this and how can we fix it? Thanks