A few months ago, I purchased three HP 14 c5010a tri-color ink
cartridges and three black c5011a ink cartridges and placed them all in
service in an HP d145 officejet all-in-one printer on the same day
(rotating them in sequence).

Leaving just one of the HP14 black and tri-color cartridges in place,
I've been printing ever since (ever so sporadically as I prefer my B&W
HP laser printer).

Tonight, Christmas Eve, when trying to print the kid's cards for their
presents, I get the warning from the Hewlett Packard d145 printer:
"Color ink out. Replace color ink cartridge. Press Enter to continue."

Not to worry. I put the second color ink cartridge (never used except
that first day a few months ago). Guess what? Same message. Huh? How
can that be?

So, I put the third color ink cartridge in the HP d145 office jet.
Again. The same thing. Color ink out. Even though the ink was used a
few months ago for a single sheet of paper and the tape put back over
the holes and it was sealed in a baggie the whole time.

What is going on?
Can anyone explain this madness?

On 25 Dec 2004 00:33:06 -0800, "Orak Listalavostok"
<(E-Mail Removed)> wrote:

>So, I put the third color ink cartridge in the HP d145 office jet.
>Again. The same thing. Color ink out. Even though the ink was used a
>few months ago for a single sheet of paper and the tape put back over
>the holes and it was sealed in a baggie the whole time.

I just ran a search for you.
See this article at http://hardware.mcse.ms/message36090-3.html
Mayby you can remove the HP d145 battery for an hour.

That battery is visible (with a flashlight) if you open the cover
(like you do to replace the HP 14 ink cartridges).

Look way left against the sidewall.
A battery the size of a quarter is held in with a clip
on a black plastic shell on a small brown circuit board.

It's hard to get your head in there but I just tried and was
able to remove the battery (with some difficulty) using just
a large paper clip. I used the paper clip to pull back on the
surprisingly long spring and then used my fingernail to pry
the battery out at the 11 o'clock and 1 o'clock detents provided
in the black plastic battery holder for this purpose.

I was glad I previously pulled the plug as the batter fell
down and I had to remove everything I could from the printer
and then shake the d145 printer upside down to get the
battery back.

Use needlenose pliars or equivalent so you don't lose
that battery like I did. One good thing came of shaking
the printer in that a few shreds of crumpled paper fell out.
I have no idea where *they* were hiding!

On Sat, 25 Dec 2004 09:15:06 GMT, Donna Michaelson
<(E-Mail Removed)> wrote:

>Look way left against the sidewall.
>A battery the size of a quarter is held in with a clip
>on a black plastic shell on a small brown circuit board.

I forgot to mention the battery was installed with the
MINUS side down (toward the circuit board) with the
PLUS side facing your head as you peek inside.

For my HP OfficeJet d145 printer, it's the stock HP
PANASONIC CR2032 3V battery (made in Indonesia).

Now I've got to get wrapping my kids presents too!
I hope you get your HP printer to behave before dawn.
Good luck and Merry Christmas.

Donna

Donna Michaelson <(E-Mail Removed)> wrote in
news:(E-Mail Removed):

> On Sat, 25 Dec 2004 09:15:06 GMT, Donna Michaelson
> <(E-Mail Removed)> wrote:
>
>>Look way left against the sidewall.
>>A battery the size of a quarter is held in with a clip
>>on a black plastic shell on a small brown circuit board.
>
> I forgot to mention the battery was installed with the
> MINUS side down (toward the circuit board) with the
> PLUS side facing your head as you peek inside.
>
> For my HP OfficeJet d145 printer, it's the stock HP
> PANASONIC CR2032 3V battery (made in Indonesia).
>
> Now I've got to get wrapping my kids presents too!
> I hope you get your HP printer to behave before dawn.
> Good luck and Merry Christmas.
>
> Donna
>

Maybe this will help.
http://www.alotofthings.com/supportf...010A5011A.html

Disabling or resetting the C5010A & C5011A ink Level Indicators.
(HP #14 ink cartridges)


Overriding the ink level gauge is a method developed by Hewlett Packard
for those who wish to refill or use recycled ink jet cartridges.
We recommend viewing your HP owners manual for your particular model to
determine the best method for you particular model and firmware version.
Information on disabling ink level gauge can be found either in your
owners manual or can be downloaded from Hewlett Packard web site.
(www.hp.com).
For printer models not listed below please refer to your owners manual
for disabling/overriding ink level gauge.

Refilled ink cartridges:
To install a refilled HP ink cartridge, you must override the Ink Level
Gauge.


HP INK JET MULTI-FUNCTIONS D125 / D135 / D145 / D155
Overriding the Ink Level Gauge disables the printer’s ink level tracking
feature, but allows you to use a refilled cartridge.

Caution! If you use the override sequence described below, you will
disable the Ink Level Gauge for your ink cartridge. If you choose to
continue printing with an ink cartridge that has had its Ink Level Gauge
disabled, you will not know when the cartridge is running low or empty.
Printing with an empty cartridge may seriously damage your print heads.
Damage that results from continued use of an ink cartridge with a
disabled Ink Level Gauge is not the responsibility of Hewlett-Packard.
Damage that results from the use of non-HP ink is not the responsibility
of Hewlett-Packard.

The Ink Level Gauge is automatically reset when a different ink cartridge
is installed in the printer. Overriding the Ink Level Gauge does not
affect ink cartridge expiration dates. The printer cannot use an expired
ink cartridge.

Follow these steps to override the Ink Level Gauge:
To override the ink level gauge for the black ink cartridge
1 On the keypad press LEFT ARROW and RIGHT ARROW at the same time, then
release.
2 On the keypad, press in order, 7, 8, 9.
3 When the prompt appears asking if you want to override the ink level
gauge, press 1 for Yes, or 2 for No.

To override the ink level gauge for the tri-color ink cartridge
1 On the keypad press LEFT ARROW and RIGHT ARROW at the same time, then
release.
2 On the keypad, press in order, 4, 5, 6.
3 When the prompt appears asking if you want to override the ink level
gauge, press 1 for Yes, or 2 for No.

Always install an ink cartridge before performing an Ink Level Gauge
override.

To restore factory defaults
You can restore the original factory settings to what they were when you
purchased your HP OfficeJet. Choosing to restore your factory defaults
restores all settings, except copy settings, speed-dial entries, date,
and fax header information. You can perform this process from the front
panel only.

1 Press Menu.
2 Press 7, then press 5. This selects the Status and Maintenance menu,
then selects the Restore Factory Defaults option. The factory default
settings are restored.

It's late on Christmas morning and nothing worked yet.
What infernal logic has HP foisted upon us?

Removing the battery didn't work (even after an hour).

When I replaced the full OEM cartridge of HP ink, the printer said:
Color in out. Replace color ink cartridge. Press Enter to continue.

WHERE IS HP STORING this totally erroneous ink setting?
How do we get this darn HP printer to accept its own ink?
Are there any printer experts out there who can help?

Help,
Orak

I do believe some HP printers read cartridge dates, and may not print
under conditions where the cartridge is beyond expiry date.

However, I suspect it is only HP printers that have semi-permanent heads
which are separate from the ink cartridge. Otherwise, it makes no
real difference in operations, if the cartridge is too old or not, since
if it is, the self contained head can't be "reused" nor is HP concerned
about damage to it, since they don't wish you to refill the cartridge
anyway, so I can't understand why they would have a head-contained
cartridge have a fail-safe or time bomb built in.

I would try very gently cleaning all the contacts for the cartridge on
both the printer side and the cartridge itself, making sure any tape or
adhesive residue is cleaned off. Then make sure the head/cartridge fits
securely in place. Make sure you are following whatever procedures HP
suggests for cartridge replacement in terms of the status of the printer
when it is done.

Again, hopefully, our friendly and helpful HP knowledgeable person will
be back on this group soon to rescue you.

Art

Orak Listalavostok wrote:

> It's late on Christmas morning and nothing worked yet.
> What infernal logic has HP foisted upon us?
>
> Removing the battery didn't work (even after an hour).
>
> When I replaced the full OEM cartridge of HP ink, the printer said:
> Color in out. Replace color ink cartridge. Press Enter to continue.
>
> WHERE IS HP STORING this totally erroneous ink setting?
> How do we get this darn HP printer to accept its own ink?
> Are there any printer experts out there who can help?
>
> Help,
> Orak
>

Actually, the wierdness doesn't have anything to do with "expired" ink.

The inexplicable HP situation is why did all three HP14 tri-color
ink cartridges say COLOR INK OUT (when 2 of 3 are chock full of
HP OEM original ink filled at the HP factory in Singapore)?

Further wierdness is why didn't, on Christmas eve, a battery
removal reset the low-ink situation (the date on the D145 LCD
display now says "Jan 00 00 00:00a" & it is not changing).

More wierdness occurred this morning.
I received a Christmas gift (of sorts) from HP.

This morning, Christmas day, one of the new (completely full) HP14
c5010a tri-color ink cartridges still said "Color ink out"; but,
wierdly, the ORIGINAL cartridge now allowed printing (albeit with
low cyan easily seen by the redness of the results)! Huh?

How can this be?
Can a printing expert explain this?

Strangely, what got me full-quality printing again (at least for now)
was immediately dripping a few ml of ink into each of the tri color
felt sponges at the bottom of the HP14 c5010a ink tanks
(done with the HP14 c5010a ink tanks upside down).

Of course I had already tried this fill-'er-up remedy 12 hours ago;
and it didn't work then; but it just worked now. What is going on?

I suspect that the HP d145 burns the DATE into each HP14 c0150a
tri-color ink cartridge at the TIME OF INITIAL INSTALLTION (which
was the same for all three HP14 tri-colors). This, I suspect,
CONFUSED the HP d145 printer who (I guess) thought all three
were the SAME CARTRIDGE. That's all I can think of to explain
why all three would show up as "COLOR INK OUT" when two were,
in fact, totally full of HP ink and never used except for that
first day put in service in October 2004.

As for the original HP 14 c1050 cartridge now working, I cannot
explain. I guess my hypothesis is that the one-hour cmos battery
removal actually worked (but then why didn't it work for the
other cartridge which was decidedly full of original HP ink)?

It would be great for an HP expert (Bob Headrick?) to explain
how this situation can possibly occur (as indeed it did).
Orak Listalavostok

Orak Listalavostok wrote:
> The unexplained HP engineering is why did three HP14 c5010a ink
> tanks (all of which were placed in service on the same date with
> all but one of which were immediately removed from service) report
> "COLOR INK OUT" (even when 2 of the 3 were full of HP OEM ink!)?

.... twas the night before Christmas ... my HP ink level sank ...
.... not a printer was printing ... nary one of 3 tanks ...

The good news:
- We're back printing beautifully (better than before) scores of prints
- Using (strangely) the original HP14 c5010a tri-color cartridge
- Which previously exhibited the correct "COLOR INK OUT" message!

The bad news:
- I have no idea what particular event "cleared" the HP "memory"

The lessons learned:
- Switching the three cartridges Dec 24 had no effect on COLOR INK OUT
- Filling the one empty cartridge also had no effect on COLOR INK OUT
- Removing the CR2032 3V CMOS battery had no immediate effect ...

The day after:
- Yet, about 12 hours later (on Christmas day)
- The completely full cartridge was removed ...
- And then replaced with the original empty cartridge ...

And it printed without error!
After subsequent refilling ... the original PRINTER INK OUT HP14
tri-color ink cartridge is printing beautifully vibrant photos even
after scores of sheets of paper (and multiple refills).

I guess it's the first Christmas present from HP to all of us.
I can't explain it; if you can - please do!

Orak Listalavostok

"Orak Listalavostok" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>A few months ago, I purchased three HP 14 c5010a tri-color ink
> cartridges and three black c5011a ink cartridges and placed them all in
> service in an HP d145 officejet all-in-one printer on the same day
> (rotating them in sequence).
[snip]
> What is going on?
> Can anyone explain this madness?

I cannot explain it. Why would *anyone* open six new cartridges and put them
in a printer, only to immediately take four of them out and put them in a
plastic bag for months? Regardless of the other issues it seems this is a bad
idea as the cartridges will start to dry out.

- Bob Headrick

"Arthur Entlich" <(E-Mail Removed)> wrote in message
news:Emfzd.21303$KO5.5701@clgrps13...

>I do believe some HP printers read cartridge dates, and may not print under
>conditions where the cartridge is beyond expiry date.
>
> However, I suspect it is only HP printers that have semi-permanent heads
> which are separate from the ink cartridge. Otherwise, it makes no real
> difference in operations, if the cartridge is too old or not, since if it is,
> the self contained head can't be "reused" nor is HP concerned about damage to
> it, since they don't wish you to refill the cartridge anyway, so I can't
> understand why they would have a head-contained cartridge have a fail-safe or
> time bomb built in.

The D series all-in-one units use separate ink supplies and printheads. The
failure to print with an empty ink supply is designed to prevent damage to the
relatively long life printhead.

- Bob Headrick