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"collecting data via email" when recipient uses Hotmail or Yahoo

 
 
darren
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      4th Jan 2010
I have used feature and it works great if recipeint submits via Outlook to my
Outlook 2007, however I am not able to utilize the features with emails
recieved back from Yahoo Mail or Microsoft Hotmail, even though "your
recipients oneed only have an e-mail client program that accepts HTML" p. 304.

I recieve the submitted form but it fails to update the table even if I try
the button, unless of course the email is recieved from a Outlook based email
recipient.

Am I alone with this problem or does it actually work with Hotmail and Yahoo?

Our school would benefit greatly from this feature and it is the primary
reason we purchased the 2007 upgrade. Do you have any ideas?



 
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Douglas J. Steele
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      4th Jan 2010
AFAIK, it only works with Outlook.

p. 304 in what book?

--
Doug Steele, Microsoft Access MVP
http://I.Am/DougSteele
(no private e-mails, please)


"darren" <(E-Mail Removed)> wrote in message
news:E6BFB1DC-39FE-4731-9B39-(E-Mail Removed)...
>I have used feature and it works great if recipeint submits via Outlook to
>my
> Outlook 2007, however I am not able to utilize the features with emails
> recieved back from Yahoo Mail or Microsoft Hotmail, even though "your
> recipients oneed only have an e-mail client program that accepts HTML" p.
> 304.
>
> I recieve the submitted form but it fails to update the table even if I
> try
> the button, unless of course the email is recieved from a Outlook based
> email
> recipient.
>
> Am I alone with this problem or does it actually work with Hotmail and
> Yahoo?
>
> Our school would benefit greatly from this feature and it is the primary
> reason we purchased the 2007 upgrade. Do you have any ideas?
>
>
>



 
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Jeff Conrad [MSFT]
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Posts: n/a
 
      5th Jan 2010
See the Caution we list on the bottom of page 325:

"If you're using an HTTP-based e-mail system such as MSN or Hotmail, your new messages arrive in the
Inbox for your e-mail account, not the primary Inbox in Outlook. You'll have to move the messages to
your Outlook Inbox and process them manually by opening each message and clicking the Export To
Access button on the message Ribbon."

Source: Microsoft Office Access 2007 Inside Out

Does the table still not update if you follow those steps?

--
Jeff Conrad - Access Junkie - MVP Alumnus
SDET II - Access Test Team - Microsoft Corporation

Co-author - Microsoft Office Access 2007 Inside Out
Presenter - Microsoft Access 2007 Essentials
http://www.accessmvp.com/JConrad/accessjunkie.html
Access 2007 Info: http://www.AccessJunkie.com

----------
This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.mspx
----------

"darren" wrote in message:
news:E6BFB1DC-39FE-4731-9B39-(E-Mail Removed)...

> I have used feature and it works great if recipeint submits via Outlook to my
> Outlook 2007, however I am not able to utilize the features with emails
> recieved back from Yahoo Mail or Microsoft Hotmail, even though "your
> recipients oneed only have an e-mail client program that accepts HTML" p. 304.
>
> I recieve the submitted form but it fails to update the table even if I try
> the button, unless of course the email is recieved from a Outlook based email
> recipient.
>
> Am I alone with this problem or does it actually work with Hotmail and Yahoo?
>
> Our school would benefit greatly from this feature and it is the primary
> reason we purchased the 2007 upgrade. Do you have any ideas?



 
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darren
Guest
Posts: n/a
 
      6th Jan 2010
Thanks for the response, I was beginning to lose hope on this issue. Can you
give me the link to the newsgroup, I have used so many?

I understand your suggestion as I am familiar with manually processing
replies using the Export to Access button and I am able to get the Yahoo and
Hotmail replies in the Access Data Collection Replies folder, however I get
an error when the recipient is not using Outlook when I try to update. I can
actually "see" the completed form with the data from the recipient, (it looks
identical to replies from Outlook) however it won't automatically update or
manually update.

I have examined the HTML code of the recipient email from Outlook and
compared it with the HTML code from Yahoo and Hotmail recipients and noticed
small differences. I have also posted this issue in Outlook 2007 forums with
no useful feedback. I have tried it on a school network computer and also my
own laptop (without network complications) with the same results.


"Jeff Conrad [MSFT]" wrote:

> See the Caution we list on the bottom of page 325:
>
> "If you're using an HTTP-based e-mail system such as MSN or Hotmail, your new messages arrive in the
> Inbox for your e-mail account, not the primary Inbox in Outlook. You'll have to move the messages to
> your Outlook Inbox and process them manually by opening each message and clicking the Export To
> Access button on the message Ribbon."
>
> Source: Microsoft Office Access 2007 Inside Out
>
> Does the table still not update if you follow those steps?
>
> --
> Jeff Conrad - Access Junkie - MVP Alumnus
> SDET II - Access Test Team - Microsoft Corporation
>
> Co-author - Microsoft Office Access 2007 Inside Out
> Presenter - Microsoft Access 2007 Essentials
> http://www.accessmvp.com/JConrad/accessjunkie.html
> Access 2007 Info: http://www.AccessJunkie.com
>
> ----------
> This posting is provided "AS IS" with no warranties, and confers no rights.
> Use of included script samples are subject to the terms specified at
> http://www.microsoft.com/info/cpyright.mspx
> ----------
>
> "darren" wrote in message:
> news:E6BFB1DC-39FE-4731-9B39-(E-Mail Removed)...
>
> > I have used feature and it works great if recipeint submits via Outlook to my
> > Outlook 2007, however I am not able to utilize the features with emails
> > recieved back from Yahoo Mail or Microsoft Hotmail, even though "your
> > recipients oneed only have an e-mail client program that accepts HTML" p. 304.
> >
> > I recieve the submitted form but it fails to update the table even if I try
> > the button, unless of course the email is recieved from a Outlook based email
> > recipient.
> >
> > Am I alone with this problem or does it actually work with Hotmail and Yahoo?
> >
> > Our school would benefit greatly from this feature and it is the primary
> > reason we purchased the 2007 upgrade. Do you have any ideas?

>
>
> .
>

 
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darren
Guest
Posts: n/a
 
      6th Jan 2010
Microsoft Office Access 2007 Inside Out


"Douglas J. Steele" wrote:

> AFAIK, it only works with Outlook.
>
> p. 304 in what book?
>
> --
> Doug Steele, Microsoft Access MVP
> http://I.Am/DougSteele
> (no private e-mails, please)
>
>
> "darren" <(E-Mail Removed)> wrote in message
> news:E6BFB1DC-39FE-4731-9B39-(E-Mail Removed)...
> >I have used feature and it works great if recipeint submits via Outlook to
> >my
> > Outlook 2007, however I am not able to utilize the features with emails
> > recieved back from Yahoo Mail or Microsoft Hotmail, even though "your
> > recipients oneed only have an e-mail client program that accepts HTML" p.
> > 304.
> >
> > I recieve the submitted form but it fails to update the table even if I
> > try
> > the button, unless of course the email is recieved from a Outlook based
> > email
> > recipient.
> >
> > Am I alone with this problem or does it actually work with Hotmail and
> > Yahoo?
> >
> > Our school would benefit greatly from this feature and it is the primary
> > reason we purchased the 2007 upgrade. Do you have any ideas?
> >
> >
> >

>
>
> .
>

 
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Douglas J. Steele
Guest
Posts: n/a
 
      6th Jan 2010
Yeah, I figured as much when Jeff Conrad (one of the authors) jumped in!

--
Doug Steele, Microsoft Access MVP
http://I.Am/DougSteele
(no e-mails, please!)


"darren" <(E-Mail Removed)> wrote in message
news:CA4ED5C1-1B6E-435E-B258-(E-Mail Removed)...
> Microsoft Office Access 2007 Inside Out
>
>
> "Douglas J. Steele" wrote:
>
>> AFAIK, it only works with Outlook.
>>
>> p. 304 in what book?
>>
>> --
>> Doug Steele, Microsoft Access MVP
>> http://I.Am/DougSteele
>> (no private e-mails, please)
>>
>>
>> "darren" <(E-Mail Removed)> wrote in message
>> news:E6BFB1DC-39FE-4731-9B39-(E-Mail Removed)...
>> >I have used feature and it works great if recipeint submits via Outlook
>> >to
>> >my
>> > Outlook 2007, however I am not able to utilize the features with emails
>> > recieved back from Yahoo Mail or Microsoft Hotmail, even though "your
>> > recipients oneed only have an e-mail client program that accepts HTML"
>> > p.
>> > 304.
>> >
>> > I recieve the submitted form but it fails to update the table even if I
>> > try
>> > the button, unless of course the email is recieved from a Outlook based
>> > email
>> > recipient.
>> >
>> > Am I alone with this problem or does it actually work with Hotmail and
>> > Yahoo?
>> >
>> > Our school would benefit greatly from this feature and it is the
>> > primary
>> > reason we purchased the 2007 upgrade. Do you have any ideas?
>> >
>> >
>> >

>>
>>
>> .
>>



 
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