i need your help...i uninstalled a third party software, and when I open
MY COMPUTER, i can't find my CD and DVD drive icon...I can't see them at
all...and then i reboot the PC, but still nothing happened. I went into
DEVICE MANGER, and saw an exclaimation mark beside the DVD and CD drive
icon. When I check the status, it says "Windows cannot load the device
driver for this hardware. The driver may be corrupted or missing. (Code
39)"....what can i do?


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grass_hopper
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grass_hopper <(E-Mail Removed)> wrote:

>i need your help...i uninstalled a third party software, and when I open
>MY COMPUTER, i can't find my CD and DVD drive icon...I can't see them at
>all...and then i reboot the PC, but still nothing happened. I went into
>DEVICE MANGER, and saw an exclaimation mark beside the DVD and CD drive
>icon. When I check the status, it says "Windows cannot load the device
>driver for this hardware. The driver may be corrupted or missing. (Code
>39)"....what can i do?

See "CD-ROM Access Is Missing and Messages Cite Error Code 31, Code
32, Code 19, or Code 39 After You Remove Easy CD Creator in Windows
XP" (http://support.microsoft.com/?kbid=314060).

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