Windows cannot start this hardware device because its
configuration information (in the registry) is incomplete
or damaged. (Code 19). This is the error msg I get and my
DVD drive can not be used. Can someone tell me how to
repair this problem? Please, thank you, EL

EL, take a look here
http://support.microsoft.com/default...id=kb;;Q314060

"EL" <(E-Mail Removed)> wrote in message
news:396501c47f3f$b4543060$(E-Mail Removed)...
> Windows cannot start this hardware device because its
> configuration information (in the registry) is incomplete
> or damaged. (Code 19). This is the error msg I get and my
> DVD drive can not be used. Can someone tell me how to
> repair this problem? Please, thank you, EL

Goto http://aumha.org/win5/a/xpcd.php#problems
See the second "problem" (read the caveats)
Run the provided registry patch

That should fix your problem (basically, a filter driver is missing or
non-operational, the registry patch will delete the filter drivers
references for your cdrom(s))


Basically, the reg file from above carries out the steps displayed at this
website


CD-ROM Drive or DVD-ROM Drive Missing After You Install Windows XP
http://support.microsoft.com/default...b;en-us;320553

CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19,
or Code 39 After You Remove Easy CD Creator in Windows XP
http://support.microsoft.com/default...b;en-us;314060


(It'll fix code 41 errors too as per the contents of the last kb article)




--
Jason Tsang - Microsoft MVP

Find out about the MS MVP Program -
http://mvp.support.microsoft.com/default.aspx

"EL" <(E-Mail Removed)> wrote in message
news:396501c47f3f$b4543060$(E-Mail Removed)...
> Windows cannot start this hardware device because its
> configuration information (in the registry) is incomplete
> or damaged. (Code 19). This is the error msg I get and my
> DVD drive can not be used. Can someone tell me how to
> repair this problem? Please, thank you, EL