Goto
http://aumha.org/win5/a/xpcd.php#problems
See the second "problem" (read the caveats)
Run the provided registry patch
That should fix your problem (basically, a filter driver is missing or
non-operational, the registry patch will delete the filter drivers
references for your cdrom(s))
Basically, the reg file from above carries out the steps displayed at this
website
CD-ROM Drive or DVD-ROM Drive Missing After You Install Windows XP
http://support.microsoft.com/default...b;en-us;320553
CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19,
or Code 39 After You Remove Easy CD Creator in Windows XP
http://support.microsoft.com/default...b;en-us;314060
(It'll fix code 41 errors too as per the contents of the last kb article)
--
Jason Tsang - Microsoft MVP
Find out about the MS MVP Program -
http://mvp.support.microsoft.com/default.aspx
"Shahzalie" <(E-Mail Removed)> wrote in message
news:0674A13B-792C-469F-B878-(E-Mail Removed)...
>I am getting this message which says "Configuration information in registry
> is incomplete or damaged (Code 19), and now my CD Burner won't work. I
> have
> tried uninstalling it and then reinstalling but it still does not work.
> Short
> of reinstalling XP I'm not sure what else to do. Any ideas?
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