What should happen is that the DNS server will resolve the CNAME on behalf of the client. So the client sends a request for ourftp.ourdomain.com. DNS sees
that the answer is a CNAME, so the DNS server will then go query for yourftp.somedomain.com. If this fails to resolve, then DNS only returns the CNAME. It
would appear by the results that your DNS server is unable to resolve yourftp.somedomain.com. From NSLOOKUP can you resolve
yourftp.somedomain.com?
You may also want to make sure that recursion is not turned off on your DNS server.
Thank you,
Mike Johnston
Microsoft Network Support
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