Possibly another application or add-in is preventing Outlook from closing
completely.
To troubleshoot see;
http://www.howto-outlook.com/faq/outlookdoesntclose.htm
--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more
http://www.msoutlook.info/
Real World Questions, Real World Answers
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"goblue8000" <(E-Mail Removed)> wrote in message
news:91DE394F-E369-4FBE-9B13-(E-Mail Removed)...
> when i click out of outlook, it asks if i want to backup and i say yes
> (backup my notes mainly) and it comes back and says i cant someone else is
> using program and must be closed out first. i am the only one uses this
> computer, how do i correct this and close it out properly.?