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Closing IE 6 browser results in error message 0x7c911e58

 
 
=?Utf-8?B?ZGVycmlja3NkYWRkeQ==?=
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      22nd Nov 2007
Can anyone tell me what I can do to stop this error message when I close my
browser? It says: The instruction at 0x7c911e58 referenced memory at
"0xffffffff". The memory could not be "read".
 
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Don Varnau
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      22nd Nov 2007
Hi,
It's likely that another program is causing this- possibly legitimate-
possibly malware. A BHO, add-on or third-party program is not playing nicely
with Internet Explorer.

[XP SP2] From IE> Tools> Manage add-ons. Disable all non-microsoft add-ons.
Re-enable them one at a time until the problem returns and you've found the
incompatible add-on.
[IE6 Non SP2] Internet Options> Advanced> uncheck "Enable third-party
browser
extensions." If either of these helps, you still need to find the
troublesome program. BHO or add-on.
ToolbarCop from http://windowsxp.mvps.org/toolbarcop.htm will help identify
and remove add-ons.

Disable (for diagnostic purposes) programs such as pop-up blockers,
security, toolbars and other add-ons for IE, anti-virus, etc. Take a look at
any program that might be interfering with IE. You may have to reconfigure,
reinstall, or not reinstall, a program. Turn on the Windows Firewall (from
Control Panel or Security Center) before disabling a third-party firewall.

If not caused by a legitimate program, see these sites for help with malware
(adware, spyware, hijackers, etc.)
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_R...tion:_Overview
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
Removing Malware:
http://www.elephantboycomputers.com/...moving_Malware
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/secu...ywarewhat.mspx

Hope this helps,
Don
[MS MVP- IE]

"derricksdaddy" <(E-Mail Removed)> wrote in message
news:E1A45DF3-DB7C-40E7-ADF8-(E-Mail Removed)...
> Can anyone tell me what I can do to stop this error message when I close

my
> browser? It says: The instruction at 0x7c911e58 referenced memory at
> "0xffffffff". The memory could not be "read".


 
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derricksdaddy
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Posts: n/a
 
      23rd Nov 2007
This worked. It turns out that my StopZilla was causing it. Thanks!

"Don Varnau" wrote:

> Hi,
> It's likely that another program is causing this- possibly legitimate-
> possibly malware. A BHO, add-on or third-party program is not playing nicely
> with Internet Explorer.
>
> [XP SP2] From IE> Tools> Manage add-ons. Disable all non-microsoft add-ons.
> Re-enable them one at a time until the problem returns and you've found the
> incompatible add-on.
> [IE6 Non SP2] Internet Options> Advanced> uncheck "Enable third-party
> browser
> extensions." If either of these helps, you still need to find the
> troublesome program. BHO or add-on.
> ToolbarCop from http://windowsxp.mvps.org/toolbarcop.htm will help identify
> and remove add-ons.
>
> Disable (for diagnostic purposes) programs such as pop-up blockers,
> security, toolbars and other add-ons for IE, anti-virus, etc. Take a look at
> any program that might be interfering with IE. You may have to reconfigure,
> reinstall, or not reinstall, a program. Turn on the Windows Firewall (from
> Control Panel or Security Center) before disabling a third-party firewall.
>
> If not caused by a legitimate program, see these sites for help with malware
> (adware, spyware, hijackers, etc.)
> The Parasite Fight http://www.aumha.org/a/quickfix.htm
> Dealing with Unwanted Spyware and Parasites:
> http://mvps.org/winhelp2002/unwanted.htm
> Malware Removal and Prevention Overview - CastleCopsWiki:
> http://wiki.castlecops.com/Malware_R...tion:_Overview
> Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
> Removing Malware:
> http://www.elephantboycomputers.com/...moving_Malware
> What you can do about spyware and other unwanted software:
> http://www.microsoft.com/athome/secu...ywarewhat.mspx
>
> Hope this helps,
> Don
> [MS MVP- IE]
>
> "derricksdaddy" <(E-Mail Removed)> wrote in message
> news:E1A45DF3-DB7C-40E7-ADF8-(E-Mail Removed)...
> > Can anyone tell me what I can do to stop this error message when I close

> my
> > browser? It says: The instruction at 0x7c911e58 referenced memory at
> > "0xffffffff". The memory could not be "read".

>
>

 
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Don Varnau
Guest
Posts: n/a
 
      24th Nov 2007
You're welcome. Thanks for the update.

Don
[MS MVP- IE]

"derricksdaddy" <(E-Mail Removed)> wrote in message
news:94B595FE-76A3-4C09-8D9E-(E-Mail Removed)...
> This worked. It turns out that my StopZilla was causing it. Thanks!
>
> "Don Varnau" wrote:
>
> > Hi,
> > It's likely that another program is causing this- possibly legitimate-
> > possibly malware. A BHO, add-on or third-party program is not playing

nicely
> > with Internet Explorer.
> >
> > [XP SP2] From IE> Tools> Manage add-ons. Disable all non-microsoft

add-ons.
> > Re-enable them one at a time until the problem returns and you've found

the
> > incompatible add-on.
> > [IE6 Non SP2] Internet Options> Advanced> uncheck "Enable third-party
> > browser
> > extensions." If either of these helps, you still need to find the
> > troublesome program. BHO or add-on.
> > ToolbarCop from http://windowsxp.mvps.org/toolbarcop.htm will help

identify
> > and remove add-ons.
> >
> > Disable (for diagnostic purposes) programs such as pop-up blockers,
> > security, toolbars and other add-ons for IE, anti-virus, etc. Take a

look at
> > any program that might be interfering with IE. You may have to

reconfigure,
> > reinstall, or not reinstall, a program. Turn on the Windows Firewall

(from
> > Control Panel or Security Center) before disabling a third-party

firewall.
> >
> > If not caused by a legitimate program, see these sites for help with

malware
> > (adware, spyware, hijackers, etc.)
> > The Parasite Fight http://www.aumha.org/a/quickfix.htm
> > Dealing with Unwanted Spyware and Parasites:
> > http://mvps.org/winhelp2002/unwanted.htm
> > Malware Removal and Prevention Overview - CastleCopsWiki:
> > http://wiki.castlecops.com/Malware_R...tion:_Overview
> > Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
> > Removing Malware:
> > http://www.elephantboycomputers.com/...moving_Malware
> > What you can do about spyware and other unwanted software:
> > http://www.microsoft.com/athome/secu...ywarewhat.mspx
> >


> > "derricksdaddy" <(E-Mail Removed)> wrote in

message
> > news:E1A45DF3-DB7C-40E7-ADF8-(E-Mail Removed)...
> > > Can anyone tell me what I can do to stop this error message when I

close
> > my
> > > browser? It says: The instruction at 0x7c911e58 referenced memory at
> > > "0xffffffff". The memory could not be "read".


 
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