Hi, I've recently upgraded to Windows XP and installed
Office 97. When I try to import an image or video clip
into a Power Point Slide, I get the error message: Clip
Gallery cannot launch the software component to handle
<path\filename>. When I search microsoft, they say that
windows media player needs to be installed, and it
already is installed. What can I do next? (I am using
Clip Gallery 3.0, and Windows Media Player 8.00.00, and
PowerPoint SR-2). Any help would be GREATLY
appreciated! Thanks :-)

Spoke too soon:

For sound

http://support.microsoft.com/default...b;en-us;156985

This one may help you reinstall ClipArt files:

http://support.microsoft.com/default...b;en-us;173824

After that, troubleshooting:

http://support.microsoft.com/default...b;en-us;162124

Troubleshooting 2:

http://support.microsoft.com/default...b;en-us;162128

Hope that helps!

--
Regards,

Glen Millar
Microsoft PPT MVP
http://www.powerpointworkbench.com/
Please tell us your ppt version, and get back to us here


"Glen Millar" <glen @ powerpointworkbench.com> wrote in message
newsX0Ua.77$(E-Mail Removed)...
> Debra,
>
> I can't really find anything that makes sense. Do you still have the link
to
> where you were told about Windows Media Player?
>
> --
> Regards,
>
> Glen Millar
> Microsoft PPT MVP
> http://www.powerpointworkbench.com/
> Please tell us your ppt version, and get back to us here
>
>
> "Debra" <(E-Mail Removed)> wrote in message
> news:036101c34f2c$bbcf0d90$(E-Mail Removed)...
> > Hi, I've recently upgraded to Windows XP and installed
> > Office 97. When I try to import an image or video clip
> > into a Power Point Slide, I get the error message: Clip
> > Gallery cannot launch the software component to handle
> > <path\filename>. When I search microsoft, they say that
> > windows media player needs to be installed, and it
> > already is installed. What can I do next? (I am using
> > Clip Gallery 3.0, and Windows Media Player 8.00.00, and
> > PowerPoint SR-2). Any help would be GREATLY
> > appreciated! Thanks :-)
>
>