This may be stupid, but here's my dilemma ...

All users/clients except for me (admin) cannot access ClipArt. When they
try to Insert ClipArt via a MS Office app they get an error message saying
"not enough memory", etc. I can logon to the same terminal server, at the
same time, and pull up ClipArt just fine. Sounds like a permissions and/or
policy issue to me, but I'm not sure how to resolve it. Any help is
appreaciated.

Our setup:
Windows2000 Server SP4, Terminal Services enabled
Citrix MetaFrame XP Feature Release 3, Service Pack 3

Not stupid at all. Check this article, there's a pre-SP5 hotfix for
this problem:

821257 - "Not Enough Memory" Error Message When You Search for Clips
in an Office XP Document During a Terminal Services Session
http://support.microsoft.com/?kbid=821257

--
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
--- please respond in newsgroup ---

"Microsoft" <(E-Mail Removed)> wrote in
news:#(E-Mail Removed):

> This may be stupid, but here's my dilemma ...
>
> All users/clients except for me (admin) cannot access ClipArt.
> When they try to Insert ClipArt via a MS Office app they get an
> error message saying "not enough memory", etc. I can logon to
> the same terminal server, at the same time, and pull up ClipArt
> just fine. Sounds like a permissions and/or policy issue to me,
> but I'm not sure how to resolve it. Any help is appreaciated.
>
> Our setup:
> Windows2000 Server SP4, Terminal Services enabled
> Citrix MetaFrame XP Feature Release 3, Service Pack 3

Thank you.

The KB Article also states that applying MDAC 2.8 will resolve the issue.


"Vera Noest [MVP]" <(E-Mail Removed)> wrote in message
news:Xns947DD5265E47Dveranoesthemutforsse@207.46.248.16...
> Not stupid at all. Check this article, there's a pre-SP5 hotfix for
> this problem:
>
> 821257 - "Not Enough Memory" Error Message When You Search for Clips
> in an Office XP Document During a Terminal Services Session
> http://support.microsoft.com/?kbid=821257
>
> --
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> http://hem.fyristorg.com/vera/IT
> --- please respond in newsgroup ---
>
> "Microsoft" <(E-Mail Removed)> wrote in
> news:#(E-Mail Removed):
>
> > This may be stupid, but here's my dilemma ...
> >
> > All users/clients except for me (admin) cannot access ClipArt.
> > When they try to Insert ClipArt via a MS Office app they get an
> > error message saying "not enough memory", etc. I can logon to
> > the same terminal server, at the same time, and pull up ClipArt
> > just fine. Sounds like a permissions and/or policy issue to me,
> > but I'm not sure how to resolve it. Any help is appreaciated.
> >
> > Our setup:
> > Windows2000 Server SP4, Terminal Services enabled
> > Citrix MetaFrame XP Feature Release 3, Service Pack 3