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Client cannot access my site

 
 
=?Utf-8?B?TVc=?=
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Posts: n/a
 
      17th Jul 2006
Hello,

We have one client that tells me they are unable to access our website. 3
people from their organization have tried and no one has been successful. I
have had many other people from other organizations log on and register
without issue. What is causing this one client trouble? And how can it be
fixed?

Thank you.
 
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Steve Easton
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      17th Jul 2006
Access it with what??
Browser, FrontPage??

--
Steve Easton
Microsoft MVP FrontPage
95isalive
This site is best viewed..................
...............................with a computer
"MW" <(E-Mail Removed)> wrote in message
news:BC8DBADB-05C3-4261-B144-(E-Mail Removed)...
> Hello,
>
> We have one client that tells me they are unable to access our website. 3
> people from their organization have tried and no one has been successful. I
> have had many other people from other organizations log on and register
> without issue. What is causing this one client trouble? And how can it be
> fixed?
>
> Thank you.



 
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=?Utf-8?B?TVc=?=
Guest
Posts: n/a
 
      17th Jul 2006
Browser.

"Steve Easton" wrote:

> Access it with what??
> Browser, FrontPage??
>
> --
> Steve Easton
> Microsoft MVP FrontPage
> 95isalive
> This site is best viewed..................
> ...............................with a computer
> "MW" <(E-Mail Removed)> wrote in message
> news:BC8DBADB-05C3-4261-B144-(E-Mail Removed)...
> > Hello,
> >
> > We have one client that tells me they are unable to access our website. 3
> > people from their organization have tried and no one has been successful. I
> > have had many other people from other organizations log on and register
> > without issue. What is causing this one client trouble? And how can it be
> > fixed?
> >
> > Thank you.

>
>
>

 
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Mark Fitzpatrick
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Posts: n/a
 
      17th Jul 2006
What is the URL? Something to keep in mind, if the people having trouble
accessing the URL are all in the same company, and all trying to access it
from their company, it could be due to a corporate policy that is blocking
certain sites (or it could be their network is set to only allow certain
sites).

Hope this helps,
Mark Fitzpatrick
Microsoft MVP - FrontPage


"MW" <(E-Mail Removed)> wrote in message
news:F2AD6EE7-881A-4551-B50C-(E-Mail Removed)...
> Browser.
>
> "Steve Easton" wrote:
>
>> Access it with what??
>> Browser, FrontPage??
>>
>> --
>> Steve Easton
>> Microsoft MVP FrontPage
>> 95isalive
>> This site is best viewed..................
>> ...............................with a computer
>> "MW" <(E-Mail Removed)> wrote in message
>> news:BC8DBADB-05C3-4261-B144-(E-Mail Removed)...
>> > Hello,
>> >
>> > We have one client that tells me they are unable to access our website.
>> > 3
>> > people from their organization have tried and no one has been
>> > successful. I
>> > have had many other people from other organizations log on and register
>> > without issue. What is causing this one client trouble? And how can
>> > it be
>> > fixed?
>> >
>> > Thank you.

>>
>>
>>



 
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=?Utf-8?B?TVc=?=
Guest
Posts: n/a
 
      17th Jul 2006
That's my thought too.

www.woodburn.com

"Mark Fitzpatrick" wrote:

> What is the URL? Something to keep in mind, if the people having trouble
> accessing the URL are all in the same company, and all trying to access it
> from their company, it could be due to a corporate policy that is blocking
> certain sites (or it could be their network is set to only allow certain
> sites).
>
> Hope this helps,
> Mark Fitzpatrick
> Microsoft MVP - FrontPage
>
>
> "MW" <(E-Mail Removed)> wrote in message
> news:F2AD6EE7-881A-4551-B50C-(E-Mail Removed)...
> > Browser.
> >
> > "Steve Easton" wrote:
> >
> >> Access it with what??
> >> Browser, FrontPage??
> >>
> >> --
> >> Steve Easton
> >> Microsoft MVP FrontPage
> >> 95isalive
> >> This site is best viewed..................
> >> ...............................with a computer
> >> "MW" <(E-Mail Removed)> wrote in message
> >> news:BC8DBADB-05C3-4261-B144-(E-Mail Removed)...
> >> > Hello,
> >> >
> >> > We have one client that tells me they are unable to access our website.
> >> > 3
> >> > people from their organization have tried and no one has been
> >> > successful. I
> >> > have had many other people from other organizations log on and register
> >> > without issue. What is causing this one client trouble? And how can
> >> > it be
> >> > fixed?
> >> >
> >> > Thank you.
> >>
> >>
> >>

>
>
>

 
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Mark Fitzpatrick
Guest
Posts: n/a
 
      17th Jul 2006
Looking at the HTML as well as the domain information, I don't see anything
that would be wrong. There aren't any red flags anywhere that I can see.
It's probably then an internal corporate issue, or something on their
particular network provider's block list. See if you can get a specific
error out of them. It would be great if there was an http error or other
message that would provide more detail other than their inability to reach
your site.

Hope this helps,
Mark Fitzpatrick
Microsoft MVP - FrontPage



"MW" <(E-Mail Removed)> wrote in message
news:F17A9513-C7CB-4F24-855C-(E-Mail Removed)...
> That's my thought too.
>
> www.woodburn.com
>
> "Mark Fitzpatrick" wrote:
>
>> What is the URL? Something to keep in mind, if the people having trouble
>> accessing the URL are all in the same company, and all trying to access
>> it
>> from their company, it could be due to a corporate policy that is
>> blocking
>> certain sites (or it could be their network is set to only allow certain
>> sites).
>>
>> Hope this helps,
>> Mark Fitzpatrick
>> Microsoft MVP - FrontPage
>>
>>
>> "MW" <(E-Mail Removed)> wrote in message
>> news:F2AD6EE7-881A-4551-B50C-(E-Mail Removed)...
>> > Browser.
>> >
>> > "Steve Easton" wrote:
>> >
>> >> Access it with what??
>> >> Browser, FrontPage??
>> >>
>> >> --
>> >> Steve Easton
>> >> Microsoft MVP FrontPage
>> >> 95isalive
>> >> This site is best viewed..................
>> >> ...............................with a computer
>> >> "MW" <(E-Mail Removed)> wrote in message
>> >> news:BC8DBADB-05C3-4261-B144-(E-Mail Removed)...
>> >> > Hello,
>> >> >
>> >> > We have one client that tells me they are unable to access our
>> >> > website.
>> >> > 3
>> >> > people from their organization have tried and no one has been
>> >> > successful. I
>> >> > have had many other people from other organizations log on and
>> >> > register
>> >> > without issue. What is causing this one client trouble? And how
>> >> > can
>> >> > it be
>> >> > fixed?
>> >> >
>> >> > Thank you.
>> >>
>> >>
>> >>

>>
>>
>>



 
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