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Clicking Email address does not open a blank email

 
 
wbarbee@pobox.com
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Posts: n/a
 
      9th Apr 2004
This problem is associated with Outlook 2002. My
operating system is Windows XP Home.
PROBLEM: In Outlook 2002, or any other MS Office product,
if I click on an Email address, say, (E-Mail Removed), a
blank Email form should appear with (E-Mail Removed) in
the To: line. It does not! Instead, I get the Outlook
Today page.

This problem is erratic. Occasionally, I can Restore my
computer to an earler date (using the Restore feature in
Windows XP Help), and it works fine (I.e. I get a blank
Email form with the Email address I clicked on displayed
in the To line). But after a couple of days, it goes
back to displaying the Outlook Today page when I click on
an Email address. I have no clue why this is happening.
Very frustrating.
Thanks for your tip/help. WEB
 
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Patrick Reed [MVP - Outlook]
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Posts: n/a
 
      9th Apr 2004
Open My Computer

Select Tools | Folder Options | File Types

Scroll through the list and select the entry for URL:MailTo Protocol

Select Advanced | Edit

Make sure the following is in the Application used... field:
"C:\PROGRAM FILES\MICROSOFT OFFICE\Office11\OUTLOOK.EXE" -c IPM.Note /m "%1"

**Note - the path to your Outlook.exe file may be different. You need to
verify the correct path to enter on your PC.


--
PATRICK REED [Outlook - MVP]~~~~~~
-Microsoft Certified Professional (MCP)
-Have you checked http://www.slipstick.com?
-Please post your Outlook version!





"(E-Mail Removed)" <(E-Mail Removed)> wrote in message
news:15c9401c41de1$410f8600$(E-Mail Removed)...
> This problem is associated with Outlook 2002. My
> operating system is Windows XP Home.
> PROBLEM: In Outlook 2002, or any other MS Office product,
> if I click on an Email address, say, (E-Mail Removed), a
> blank Email form should appear with (E-Mail Removed) in
> the To: line. It does not! Instead, I get the Outlook
> Today page.
>
> This problem is erratic. Occasionally, I can Restore my
> computer to an earler date (using the Restore feature in
> Windows XP Help), and it works fine (I.e. I get a blank
> Email form with the Email address I clicked on displayed
> in the To line). But after a couple of days, it goes
> back to displaying the Outlook Today page when I click on
> an Email address. I have no clue why this is happening.
> Very frustrating.
> Thanks for your tip/help. WEB



 
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