to open. right clicking and open or explore prompts the same thing.

I had a virus attck then a sys tem crash. The odd thing is the computer will
finish booting and act's resonably normal until try to re-install the
TredMicro Client for SMB. Then it just sits there hourglass turning. I tried
inserting the OS disk rebooted and selected repair. After finishing displayed
the same problem.
--
RH

You have unnecessary hidden files on the root of your drive. Open My Computer
and right-click on a Drive and you will notice that there will be an Auto
Play option on the top. This is caused when an Autorun.inf file exist on the
root of the drive.

1. Open My Computer - click Tools - Folder Options
2. Click View tab - click on "Show Hidden Files and Folders" and uncheck the
"Hide Protected Operating System Files" option
3. Open the drive by right-clicking Open or Explorer. If that doesn't help
then in the Address bar type the drive letter following by colon sign and
press enter e.g. C:
4. Delete the Autorun.inf file. Restart your PC. You can repeat this
procedure for each drive.

Now, restart your PC and check if it solves the problem.

If you still have an autoplay option as the first choice when you right
click that means the autorun.inf file is being generated automatically. it
could be possible due to a Virus / Trojan / Spyware has effected your system
and is recreating the files on Startup. Meanwhile, update your antivirus and
run a virus scan on all the drives.

Hope this help, let us know!


"Richard Hissong" wrote:

> to open. right clicking and open or explore prompts the same thing.
>
> I had a virus attck then a sys tem crash. The odd thing is the computer will
> finish booting and act's resonably normal until try to re-install the
> TredMicro Client for SMB. Then it just sits there hourglass turning. I tried
> inserting the OS disk rebooted and selected repair. After finishing displayed
> the same problem.
> --
> RH

Yup, that worked. But now it is not accepting updates from windows Update
site? I tried to resolve this earlier by inserting the os disk and doing a
repair. That completed ok but that set the patches back and now it is not
accepting new updates. The TrendMicro SMB was not functioning, so on the
phone with them they had me remove the product the last step of that was to
delete the folder, which I could not do at the time. I ran there
Housecall.trendmicro and found 2 malware "TSPY_WOW_.AGM and TROJ_GENERIC" I
think I got rid of one. I will re-run and await your answer? Thanks for your
help--
RH


"RajKohli" wrote:

> You have unnecessary hidden files on the root of your drive. Open My Computer
> and right-click on a Drive and you will notice that there will be an Auto
> Play option on the top. This is caused when an Autorun.inf file exist on the
> root of the drive.
>
> 1. Open My Computer - click Tools - Folder Options
> 2. Click View tab - click on "Show Hidden Files and Folders" and uncheck the
> "Hide Protected Operating System Files" option
> 3. Open the drive by right-clicking Open or Explorer. If that doesn't help
> then in the Address bar type the drive letter following by colon sign and
> press enter e.g. C:
> 4. Delete the Autorun.inf file. Restart your PC. You can repeat this
> procedure for each drive.
>
> Now, restart your PC and check if it solves the problem.
>
> If you still have an autoplay option as the first choice when you right
> click that means the autorun.inf file is being generated automatically. it
> could be possible due to a Virus / Trojan / Spyware has effected your system
> and is recreating the files on Startup. Meanwhile, update your antivirus and
> run a virus scan on all the drives.
>
> Hope this help, let us know!
>
>
> "Richard Hissong" wrote:
>
> > to open. right clicking and open or explore prompts the same thing.
> >
> > I had a virus attck then a sys tem crash. The odd thing is the computer will
> > finish booting and act's resonably normal until try to re-install the
> > TredMicro Client for SMB. Then it just sits there hourglass turning. I tried
> > inserting the OS disk rebooted and selected repair. After finishing displayed
> > the same problem.
> > --
> > RH

Found and finally removed "ppi9h.dll" TrendMicro had it as low risk "my butt"
TROJ_GENERIC. The computer still will not allow updates form the update
site???
--
RH


"Richard Hissong" wrote:

> Yup, that worked. But now it is not accepting updates from windows Update
> site? I tried to resolve this earlier by inserting the os disk and doing a
> repair. That completed ok but that set the patches back and now it is not
> accepting new updates. The TrendMicro SMB was not functioning, so on the
> phone with them they had me remove the product the last step of that was to
> delete the folder, which I could not do at the time. I ran there
> Housecall.trendmicro and found 2 malware "TSPY_WOW_.AGM and TROJ_GENERIC" I
> think I got rid of one. I will re-run and await your answer? Thanks for your
> help--
> RH
>
>
> "RajKohli" wrote:
>
> > You have unnecessary hidden files on the root of your drive. Open My Computer
> > and right-click on a Drive and you will notice that there will be an Auto
> > Play option on the top. This is caused when an Autorun.inf file exist on the
> > root of the drive.
> >
> > 1. Open My Computer - click Tools - Folder Options
> > 2. Click View tab - click on "Show Hidden Files and Folders" and uncheck the
> > "Hide Protected Operating System Files" option
> > 3. Open the drive by right-clicking Open or Explorer. If that doesn't help
> > then in the Address bar type the drive letter following by colon sign and
> > press enter e.g. C:
> > 4. Delete the Autorun.inf file. Restart your PC. You can repeat this
> > procedure for each drive.
> >
> > Now, restart your PC and check if it solves the problem.
> >
> > If you still have an autoplay option as the first choice when you right
> > click that means the autorun.inf file is being generated automatically. it
> > could be possible due to a Virus / Trojan / Spyware has effected your system
> > and is recreating the files on Startup. Meanwhile, update your antivirus and
> > run a virus scan on all the drives.
> >
> > Hope this help, let us know!
> >
> >
> > "Richard Hissong" wrote:
> >
> > > to open. right clicking and open or explore prompts the same thing.
> > >
> > > I had a virus attck then a sys tem crash. The odd thing is the computer will
> > > finish booting and act's resonably normal until try to re-install the
> > > TredMicro Client for SMB. Then it just sits there hourglass turning. I tried
> > > inserting the OS disk rebooted and selected repair. After finishing displayed
> > > the same problem.
> > > --
> > > RH

I don't exactly know what to do with that Window Update bug but here I go.
According to my experience it is not easy to remove spyware as they mostly
effect the startup processes and even after the clean up when you restart
your PC they still resist in memory and that could be a reason with the
Update Process.

http://technodigits.wordpress.com/20...m-your-system/

The above link has two tool which you can use to track all the startup
process and remove the unecessary ones.

Are you using Internet Explorer for downloading Windows Update? You can try
resetting Internet Security options by clicking Tools - Internet Options -
click Security tab - and set Default Level for each Internet - Local Intranet
- Trusted Sites - Restricted Sites. You can also reset Advanced settings by
clicking Advanced tab and clicking Restore Default button.

Do you receive any error messages while updating? If so, please mention them
in your next post.

Let us know!

"Richard Hissong" wrote:

> Found and finally removed "ppi9h.dll" TrendMicro had it as low risk "my butt"
> TROJ_GENERIC. The computer still will not allow updates form the update
> site???
> --
> RH
>
>
> "Richard Hissong" wrote:
>
> > Yup, that worked. But now it is not accepting updates from windows Update
> > site? I tried to resolve this earlier by inserting the os disk and doing a
> > repair. That completed ok but that set the patches back and now it is not
> > accepting new updates. The TrendMicro SMB was not functioning, so on the
> > phone with them they had me remove the product the last step of that was to
> > delete the folder, which I could not do at the time. I ran there
> > Housecall.trendmicro and found 2 malware "TSPY_WOW_.AGM and TROJ_GENERIC" I
> > think I got rid of one. I will re-run and await your answer? Thanks for your
> > help--
> > RH
> >
> >
> > "RajKohli" wrote:
> >
> > > You have unnecessary hidden files on the root of your drive. Open My Computer
> > > and right-click on a Drive and you will notice that there will be an Auto
> > > Play option on the top. This is caused when an Autorun.inf file exist on the
> > > root of the drive.
> > >
> > > 1. Open My Computer - click Tools - Folder Options
> > > 2. Click View tab - click on "Show Hidden Files and Folders" and uncheck the
> > > "Hide Protected Operating System Files" option
> > > 3. Open the drive by right-clicking Open or Explorer. If that doesn't help
> > > then in the Address bar type the drive letter following by colon sign and
> > > press enter e.g. C:
> > > 4. Delete the Autorun.inf file. Restart your PC. You can repeat this
> > > procedure for each drive.
> > >
> > > Now, restart your PC and check if it solves the problem.
> > >
> > > If you still have an autoplay option as the first choice when you right
> > > click that means the autorun.inf file is being generated automatically. it
> > > could be possible due to a Virus / Trojan / Spyware has effected your system
> > > and is recreating the files on Startup. Meanwhile, update your antivirus and
> > > run a virus scan on all the drives.
> > >
> > > Hope this help, let us know!
> > >
> > >
> > > "Richard Hissong" wrote:
> > >
> > > > to open. right clicking and open or explore prompts the same thing.
> > > >
> > > > I had a virus attck then a sys tem crash. The odd thing is the computer will
> > > > finish booting and act's resonably normal until try to re-install the
> > > > TredMicro Client for SMB. Then it just sits there hourglass turning. I tried
> > > > inserting the OS disk rebooted and selected repair. After finishing displayed
> > > > the same problem.
> > > > --
> > > > RH

Reset as suggested, no help. Dialog box comes up and says "Some updates were
not installed" then it lists any I attempt to download. Can you use the
update site in Safe Mode with networking?
--
RH


"RajKohli" wrote:

> I don't exactly know what to do with that Window Update bug but here I go.
> According to my experience it is not easy to remove spyware as they mostly
> effect the startup processes and even after the clean up when you restart
> your PC they still resist in memory and that could be a reason with the
> Update Process.
>
> http://technodigits.wordpress.com/20...m-your-system/
>
> The above link has two tool which you can use to track all the startup
> process and remove the unecessary ones.
>
> Are you using Internet Explorer for downloading Windows Update? You can try
> resetting Internet Security options by clicking Tools - Internet Options -
> click Security tab - and set Default Level for each Internet - Local Intranet
> - Trusted Sites - Restricted Sites. You can also reset Advanced settings by
> clicking Advanced tab and clicking Restore Default button.
>
> Do you receive any error messages while updating? If so, please mention them
> in your next post.
>
> Let us know!
>
> "Richard Hissong" wrote:
>
> > Found and finally removed "ppi9h.dll" TrendMicro had it as low risk "my butt"
> > TROJ_GENERIC. The computer still will not allow updates form the update
> > site???
> > --
> > RH
> >
> >
> > "Richard Hissong" wrote:
> >
> > > Yup, that worked. But now it is not accepting updates from windows Update
> > > site? I tried to resolve this earlier by inserting the os disk and doing a
> > > repair. That completed ok but that set the patches back and now it is not
> > > accepting new updates. The TrendMicro SMB was not functioning, so on the
> > > phone with them they had me remove the product the last step of that was to
> > > delete the folder, which I could not do at the time. I ran there
> > > Housecall.trendmicro and found 2 malware "TSPY_WOW_.AGM and TROJ_GENERIC" I
> > > think I got rid of one. I will re-run and await your answer? Thanks for your
> > > help--
> > > RH
> > >
> > >
> > > "RajKohli" wrote:
> > >
> > > > You have unnecessary hidden files on the root of your drive. Open My Computer
> > > > and right-click on a Drive and you will notice that there will be an Auto
> > > > Play option on the top. This is caused when an Autorun.inf file exist on the
> > > > root of the drive.
> > > >
> > > > 1. Open My Computer - click Tools - Folder Options
> > > > 2. Click View tab - click on "Show Hidden Files and Folders" and uncheck the
> > > > "Hide Protected Operating System Files" option
> > > > 3. Open the drive by right-clicking Open or Explorer. If that doesn't help
> > > > then in the Address bar type the drive letter following by colon sign and
> > > > press enter e.g. C:
> > > > 4. Delete the Autorun.inf file. Restart your PC. You can repeat this
> > > > procedure for each drive.
> > > >
> > > > Now, restart your PC and check if it solves the problem.
> > > >
> > > > If you still have an autoplay option as the first choice when you right
> > > > click that means the autorun.inf file is being generated automatically. it
> > > > could be possible due to a Virus / Trojan / Spyware has effected your system
> > > > and is recreating the files on Startup. Meanwhile, update your antivirus and
> > > > run a virus scan on all the drives.
> > > >
> > > > Hope this help, let us know!
> > > >
> > > >
> > > > "Richard Hissong" wrote:
> > > >
> > > > > to open. right clicking and open or explore prompts the same thing.
> > > > >
> > > > > I had a virus attck then a sys tem crash. The odd thing is the computer will
> > > > > finish booting and act's resonably normal until try to re-install the
> > > > > TredMicro Client for SMB. Then it just sits there hourglass turning. I tried
> > > > > inserting the OS disk rebooted and selected repair. After finishing displayed
> > > > > the same problem.
> > > > > --
> > > > > RH

Tried all, nothing worked, don't have the time to play anymore. I've started
to re-install the OS. An interesting note to you, I found an unrecognized 2mb
partiion of which 1mb was used! I'm thinking this was part of it. This was a
bad one. Another note I would pass to you was that after removing all the bad
files I could find and runing TrendMicro Housecall numerous times it did not
find any malware anymore but did find new cookies everytime as well as at the
end of each scan a "low virtual memory" would appear.
Thanks for your help--
RH


"Richard Hissong" wrote:

> Reset as suggested, no help. Dialog box comes up and says "Some updates were
> not installed" then it lists any I attempt to download. Can you use the
> update site in Safe Mode with networking?
> --
> RH
>
>
> "RajKohli" wrote:
>
> > I don't exactly know what to do with that Window Update bug but here I go.
> > According to my experience it is not easy to remove spyware as they mostly
> > effect the startup processes and even after the clean up when you restart
> > your PC they still resist in memory and that could be a reason with the
> > Update Process.
> >
> > http://technodigits.wordpress.com/20...m-your-system/
> >
> > The above link has two tool which you can use to track all the startup
> > process and remove the unecessary ones.
> >
> > Are you using Internet Explorer for downloading Windows Update? You can try
> > resetting Internet Security options by clicking Tools - Internet Options -
> > click Security tab - and set Default Level for each Internet - Local Intranet
> > - Trusted Sites - Restricted Sites. You can also reset Advanced settings by
> > clicking Advanced tab and clicking Restore Default button.
> >
> > Do you receive any error messages while updating? If so, please mention them
> > in your next post.
> >
> > Let us know!
> >
> > "Richard Hissong" wrote:
> >
> > > Found and finally removed "ppi9h.dll" TrendMicro had it as low risk "my butt"
> > > TROJ_GENERIC. The computer still will not allow updates form the update
> > > site???
> > > --
> > > RH
> > >
> > >
> > > "Richard Hissong" wrote:
> > >
> > > > Yup, that worked. But now it is not accepting updates from windows Update
> > > > site? I tried to resolve this earlier by inserting the os disk and doing a
> > > > repair. That completed ok but that set the patches back and now it is not
> > > > accepting new updates. The TrendMicro SMB was not functioning, so on the
> > > > phone with them they had me remove the product the last step of that was to
> > > > delete the folder, which I could not do at the time. I ran there
> > > > Housecall.trendmicro and found 2 malware "TSPY_WOW_.AGM and TROJ_GENERIC" I
> > > > think I got rid of one. I will re-run and await your answer? Thanks for your
> > > > help--
> > > > RH
> > > >
> > > >
> > > > "RajKohli" wrote:
> > > >
> > > > > You have unnecessary hidden files on the root of your drive. Open My Computer
> > > > > and right-click on a Drive and you will notice that there will be an Auto
> > > > > Play option on the top. This is caused when an Autorun.inf file exist on the
> > > > > root of the drive.
> > > > >
> > > > > 1. Open My Computer - click Tools - Folder Options
> > > > > 2. Click View tab - click on "Show Hidden Files and Folders" and uncheck the
> > > > > "Hide Protected Operating System Files" option
> > > > > 3. Open the drive by right-clicking Open or Explorer. If that doesn't help
> > > > > then in the Address bar type the drive letter following by colon sign and
> > > > > press enter e.g. C:
> > > > > 4. Delete the Autorun.inf file. Restart your PC. You can repeat this
> > > > > procedure for each drive.
> > > > >
> > > > > Now, restart your PC and check if it solves the problem.
> > > > >
> > > > > If you still have an autoplay option as the first choice when you right
> > > > > click that means the autorun.inf file is being generated automatically. it
> > > > > could be possible due to a Virus / Trojan / Spyware has effected your system
> > > > > and is recreating the files on Startup. Meanwhile, update your antivirus and
> > > > > run a virus scan on all the drives.
> > > > >
> > > > > Hope this help, let us know!
> > > > >
> > > > >
> > > > > "Richard Hissong" wrote:
> > > > >
> > > > > > to open. right clicking and open or explore prompts the same thing.
> > > > > >
> > > > > > I had a virus attck then a sys tem crash. The odd thing is the computer will
> > > > > > finish booting and act's resonably normal until try to re-install the
> > > > > > TredMicro Client for SMB. Then it just sits there hourglass turning. I tried
> > > > > > inserting the OS disk rebooted and selected repair. After finishing displayed
> > > > > > the same problem.
> > > > > > --
> > > > > > RH

And one note for you. If you are planning to reinstall your OS then the good
idea will be a Fresh Installation instead of Repair Installation. Suppose, if
you have Windows installed on C drive then move all of your data to another
partition and then reinstall your partition using the Quick Format option.
This will clean all the junk from your drive and a fresher and faster window
will be installed. Update your Windows, Antivirus and Anti-Spyware. After
successful completion of everything creating a System Restore point.

I have never tried Internet in Safe Mode with Networking. Will soon do so.


"Richard Hissong" wrote:

> Tried all, nothing worked, don't have the time to play anymore. I've started
> to re-install the OS. An interesting note to you, I found an unrecognized 2mb
> partiion of which 1mb was used! I'm thinking this was part of it. This was a
> bad one. Another note I would pass to you was that after removing all the bad
> files I could find and runing TrendMicro Housecall numerous times it did not
> find any malware anymore but did find new cookies everytime as well as at the
> end of each scan a "low virtual memory" would appear.
> Thanks for your help--
> RH
>
>
> "Richard Hissong" wrote:
>
> > Reset as suggested, no help. Dialog box comes up and says "Some updates were
> > not installed" then it lists any I attempt to download. Can you use the
> > update site in Safe Mode with networking?
> > --
> > RH
> >
> >
> > "RajKohli" wrote:
> >
> > > I don't exactly know what to do with that Window Update bug but here I go.
> > > According to my experience it is not easy to remove spyware as they mostly
> > > effect the startup processes and even after the clean up when you restart
> > > your PC they still resist in memory and that could be a reason with the
> > > Update Process.
> > >
> > > http://technodigits.wordpress.com/20...m-your-system/
> > >
> > > The above link has two tool which you can use to track all the startup
> > > process and remove the unecessary ones.
> > >
> > > Are you using Internet Explorer for downloading Windows Update? You can try
> > > resetting Internet Security options by clicking Tools - Internet Options -
> > > click Security tab - and set Default Level for each Internet - Local Intranet
> > > - Trusted Sites - Restricted Sites. You can also reset Advanced settings by
> > > clicking Advanced tab and clicking Restore Default button.
> > >
> > > Do you receive any error messages while updating? If so, please mention them
> > > in your next post.
> > >
> > > Let us know!
> > >
> > > "Richard Hissong" wrote:
> > >
> > > > Found and finally removed "ppi9h.dll" TrendMicro had it as low risk "my butt"
> > > > TROJ_GENERIC. The computer still will not allow updates form the update
> > > > site???
> > > > --
> > > > RH
> > > >
> > > >
> > > > "Richard Hissong" wrote:
> > > >
> > > > > Yup, that worked. But now it is not accepting updates from windows Update
> > > > > site? I tried to resolve this earlier by inserting the os disk and doing a
> > > > > repair. That completed ok but that set the patches back and now it is not
> > > > > accepting new updates. The TrendMicro SMB was not functioning, so on the
> > > > > phone with them they had me remove the product the last step of that was to
> > > > > delete the folder, which I could not do at the time. I ran there
> > > > > Housecall.trendmicro and found 2 malware "TSPY_WOW_.AGM and TROJ_GENERIC" I
> > > > > think I got rid of one. I will re-run and await your answer? Thanks for your
> > > > > help--
> > > > > RH
> > > > >
> > > > >
> > > > > "RajKohli" wrote:
> > > > >
> > > > > > You have unnecessary hidden files on the root of your drive. Open My Computer
> > > > > > and right-click on a Drive and you will notice that there will be an Auto
> > > > > > Play option on the top. This is caused when an Autorun.inf file exist on the
> > > > > > root of the drive.
> > > > > >
> > > > > > 1. Open My Computer - click Tools - Folder Options
> > > > > > 2. Click View tab - click on "Show Hidden Files and Folders" and uncheck the
> > > > > > "Hide Protected Operating System Files" option
> > > > > > 3. Open the drive by right-clicking Open or Explorer. If that doesn't help
> > > > > > then in the Address bar type the drive letter following by colon sign and
> > > > > > press enter e.g. C:
> > > > > > 4. Delete the Autorun.inf file. Restart your PC. You can repeat this
> > > > > > procedure for each drive.
> > > > > >
> > > > > > Now, restart your PC and check if it solves the problem.
> > > > > >
> > > > > > If you still have an autoplay option as the first choice when you right
> > > > > > click that means the autorun.inf file is being generated automatically. it
> > > > > > could be possible due to a Virus / Trojan / Spyware has effected your system
> > > > > > and is recreating the files on Startup. Meanwhile, update your antivirus and
> > > > > > run a virus scan on all the drives.
> > > > > >
> > > > > > Hope this help, let us know!
> > > > > >
> > > > > >
> > > > > > "Richard Hissong" wrote:
> > > > > >
> > > > > > > to open. right clicking and open or explore prompts the same thing.
> > > > > > >
> > > > > > > I had a virus attck then a sys tem crash. The odd thing is the computer will
> > > > > > > finish booting and act's resonably normal until try to re-install the
> > > > > > > TredMicro Client for SMB. Then it just sits there hourglass turning. I tried
> > > > > > > inserting the OS disk rebooted and selected repair. After finishing displayed
> > > > > > > the same problem.
> > > > > > > --
> > > > > > > RH

Ya Ya, I just wiped everything, did a clean install. No data to save it's an
SBS client.
--
RH


"RajKohli" wrote:

> And one note for you. If you are planning to reinstall your OS then the good
> idea will be a Fresh Installation instead of Repair Installation. Suppose, if
> you have Windows installed on C drive then move all of your data to another
> partition and then reinstall your partition using the Quick Format option.
> This will clean all the junk from your drive and a fresher and faster window
> will be installed. Update your Windows, Antivirus and Anti-Spyware. After
> successful completion of everything creating a System Restore point.
>
> I have never tried Internet in Safe Mode with Networking. Will soon do so.
>
>
> "Richard Hissong" wrote:
>
> > Tried all, nothing worked, don't have the time to play anymore. I've started
> > to re-install the OS. An interesting note to you, I found an unrecognized 2mb
> > partiion of which 1mb was used! I'm thinking this was part of it. This was a
> > bad one. Another note I would pass to you was that after removing all the bad
> > files I could find and runing TrendMicro Housecall numerous times it did not
> > find any malware anymore but did find new cookies everytime as well as at the
> > end of each scan a "low virtual memory" would appear.
> > Thanks for your help--
> > RH
> >
> >
> > "Richard Hissong" wrote:
> >
> > > Reset as suggested, no help. Dialog box comes up and says "Some updates were
> > > not installed" then it lists any I attempt to download. Can you use the
> > > update site in Safe Mode with networking?
> > > --
> > > RH
> > >
> > >
> > > "RajKohli" wrote:
> > >
> > > > I don't exactly know what to do with that Window Update bug but here I go.
> > > > According to my experience it is not easy to remove spyware as they mostly
> > > > effect the startup processes and even after the clean up when you restart
> > > > your PC they still resist in memory and that could be a reason with the
> > > > Update Process.
> > > >
> > > > http://technodigits.wordpress.com/20...m-your-system/
> > > >
> > > > The above link has two tool which you can use to track all the startup
> > > > process and remove the unecessary ones.
> > > >
> > > > Are you using Internet Explorer for downloading Windows Update? You can try
> > > > resetting Internet Security options by clicking Tools - Internet Options -
> > > > click Security tab - and set Default Level for each Internet - Local Intranet
> > > > - Trusted Sites - Restricted Sites. You can also reset Advanced settings by
> > > > clicking Advanced tab and clicking Restore Default button.
> > > >
> > > > Do you receive any error messages while updating? If so, please mention them
> > > > in your next post.
> > > >
> > > > Let us know!
> > > >
> > > > "Richard Hissong" wrote:
> > > >
> > > > > Found and finally removed "ppi9h.dll" TrendMicro had it as low risk "my butt"
> > > > > TROJ_GENERIC. The computer still will not allow updates form the update
> > > > > site???
> > > > > --
> > > > > RH
> > > > >
> > > > >
> > > > > "Richard Hissong" wrote:
> > > > >
> > > > > > Yup, that worked. But now it is not accepting updates from windows Update
> > > > > > site? I tried to resolve this earlier by inserting the os disk and doing a
> > > > > > repair. That completed ok but that set the patches back and now it is not
> > > > > > accepting new updates. The TrendMicro SMB was not functioning, so on the
> > > > > > phone with them they had me remove the product the last step of that was to
> > > > > > delete the folder, which I could not do at the time. I ran there
> > > > > > Housecall.trendmicro and found 2 malware "TSPY_WOW_.AGM and TROJ_GENERIC" I
> > > > > > think I got rid of one. I will re-run and await your answer? Thanks for your
> > > > > > help--
> > > > > > RH
> > > > > >
> > > > > >
> > > > > > "RajKohli" wrote:
> > > > > >
> > > > > > > You have unnecessary hidden files on the root of your drive. Open My Computer
> > > > > > > and right-click on a Drive and you will notice that there will be an Auto
> > > > > > > Play option on the top. This is caused when an Autorun.inf file exist on the
> > > > > > > root of the drive.
> > > > > > >
> > > > > > > 1. Open My Computer - click Tools - Folder Options
> > > > > > > 2. Click View tab - click on "Show Hidden Files and Folders" and uncheck the
> > > > > > > "Hide Protected Operating System Files" option
> > > > > > > 3. Open the drive by right-clicking Open or Explorer. If that doesn't help
> > > > > > > then in the Address bar type the drive letter following by colon sign and
> > > > > > > press enter e.g. C:
> > > > > > > 4. Delete the Autorun.inf file. Restart your PC. You can repeat this
> > > > > > > procedure for each drive.
> > > > > > >
> > > > > > > Now, restart your PC and check if it solves the problem.
> > > > > > >
> > > > > > > If you still have an autoplay option as the first choice when you right
> > > > > > > click that means the autorun.inf file is being generated automatically. it
> > > > > > > could be possible due to a Virus / Trojan / Spyware has effected your system
> > > > > > > and is recreating the files on Startup. Meanwhile, update your antivirus and
> > > > > > > run a virus scan on all the drives.
> > > > > > >
> > > > > > > Hope this help, let us know!
> > > > > > >
> > > > > > >
> > > > > > > "Richard Hissong" wrote:
> > > > > > >
> > > > > > > > to open. right clicking and open or explore prompts the same thing.
> > > > > > > >
> > > > > > > > I had a virus attck then a sys tem crash. The odd thing is the computer will
> > > > > > > > finish booting and act's resonably normal until try to re-install the
> > > > > > > > TredMicro Client for SMB. Then it just sits there hourglass turning. I tried
> > > > > > > > inserting the OS disk rebooted and selected repair. After finishing displayed
> > > > > > > > the same problem.
> > > > > > > > --
> > > > > > > > RH

OH MY GOD I'ts back. I have scanned the server it retuns no viruses found.
After completing the re-install I connected to the server and scaned for
viruses with TM SMB and it found spyware grayware cookies and I started
getting memory errors and dlls that did not work.
Where could this be hiding? eprom? hard drive, somehow? I did get an error
from the video card driver, these things can't stay in memory when the power
is off can they?
--
RH


"Richard Hissong" wrote:

> Ya Ya, I just wiped everything, did a clean install. No data to save it's an
> SBS client.
> --
> RH
>
>
> "RajKohli" wrote:
>
> > And one note for you. If you are planning to reinstall your OS then the good
> > idea will be a Fresh Installation instead of Repair Installation. Suppose, if
> > you have Windows installed on C drive then move all of your data to another
> > partition and then reinstall your partition using the Quick Format option.
> > This will clean all the junk from your drive and a fresher and faster window
> > will be installed. Update your Windows, Antivirus and Anti-Spyware. After
> > successful completion of everything creating a System Restore point.
> >
> > I have never tried Internet in Safe Mode with Networking. Will soon do so.
> >
> >
> > "Richard Hissong" wrote:
> >
> > > Tried all, nothing worked, don't have the time to play anymore. I've started
> > > to re-install the OS. An interesting note to you, I found an unrecognized 2mb
> > > partiion of which 1mb was used! I'm thinking this was part of it. This was a
> > > bad one. Another note I would pass to you was that after removing all the bad
> > > files I could find and runing TrendMicro Housecall numerous times it did not
> > > find any malware anymore but did find new cookies everytime as well as at the
> > > end of each scan a "low virtual memory" would appear.
> > > Thanks for your help--
> > > RH
> > >
> > >
> > > "Richard Hissong" wrote:
> > >
> > > > Reset as suggested, no help. Dialog box comes up and says "Some updates were
> > > > not installed" then it lists any I attempt to download. Can you use the
> > > > update site in Safe Mode with networking?
> > > > --
> > > > RH
> > > >
> > > >
> > > > "RajKohli" wrote:
> > > >
> > > > > I don't exactly know what to do with that Window Update bug but here I go.
> > > > > According to my experience it is not easy to remove spyware as they mostly
> > > > > effect the startup processes and even after the clean up when you restart
> > > > > your PC they still resist in memory and that could be a reason with the
> > > > > Update Process.
> > > > >
> > > > > http://technodigits.wordpress.com/20...m-your-system/
> > > > >
> > > > > The above link has two tool which you can use to track all the startup
> > > > > process and remove the unecessary ones.
> > > > >
> > > > > Are you using Internet Explorer for downloading Windows Update? You can try
> > > > > resetting Internet Security options by clicking Tools - Internet Options -
> > > > > click Security tab - and set Default Level for each Internet - Local Intranet
> > > > > - Trusted Sites - Restricted Sites. You can also reset Advanced settings by
> > > > > clicking Advanced tab and clicking Restore Default button.
> > > > >
> > > > > Do you receive any error messages while updating? If so, please mention them
> > > > > in your next post.
> > > > >
> > > > > Let us know!
> > > > >
> > > > > "Richard Hissong" wrote:
> > > > >
> > > > > > Found and finally removed "ppi9h.dll" TrendMicro had it as low risk "my butt"
> > > > > > TROJ_GENERIC. The computer still will not allow updates form the update
> > > > > > site???
> > > > > > --
> > > > > > RH
> > > > > >
> > > > > >
> > > > > > "Richard Hissong" wrote:
> > > > > >
> > > > > > > Yup, that worked. But now it is not accepting updates from windows Update
> > > > > > > site? I tried to resolve this earlier by inserting the os disk and doing a
> > > > > > > repair. That completed ok but that set the patches back and now it is not
> > > > > > > accepting new updates. The TrendMicro SMB was not functioning, so on the
> > > > > > > phone with them they had me remove the product the last step of that was to
> > > > > > > delete the folder, which I could not do at the time. I ran there
> > > > > > > Housecall.trendmicro and found 2 malware "TSPY_WOW_.AGM and TROJ_GENERIC" I
> > > > > > > think I got rid of one. I will re-run and await your answer? Thanks for your
> > > > > > > help--
> > > > > > > RH
> > > > > > >
> > > > > > >
> > > > > > > "RajKohli" wrote:
> > > > > > >
> > > > > > > > You have unnecessary hidden files on the root of your drive. Open My Computer
> > > > > > > > and right-click on a Drive and you will notice that there will be an Auto
> > > > > > > > Play option on the top. This is caused when an Autorun.inf file exist on the
> > > > > > > > root of the drive.
> > > > > > > >
> > > > > > > > 1. Open My Computer - click Tools - Folder Options
> > > > > > > > 2. Click View tab - click on "Show Hidden Files and Folders" and uncheck the
> > > > > > > > "Hide Protected Operating System Files" option
> > > > > > > > 3. Open the drive by right-clicking Open or Explorer. If that doesn't help
> > > > > > > > then in the Address bar type the drive letter following by colon sign and
> > > > > > > > press enter e.g. C:
> > > > > > > > 4. Delete the Autorun.inf file. Restart your PC. You can repeat this
> > > > > > > > procedure for each drive.
> > > > > > > >
> > > > > > > > Now, restart your PC and check if it solves the problem.
> > > > > > > >
> > > > > > > > If you still have an autoplay option as the first choice when you right
> > > > > > > > click that means the autorun.inf file is being generated automatically. it
> > > > > > > > could be possible due to a Virus / Trojan / Spyware has effected your system
> > > > > > > > and is recreating the files on Startup. Meanwhile, update your antivirus and
> > > > > > > > run a virus scan on all the drives.
> > > > > > > >
> > > > > > > > Hope this help, let us know!
> > > > > > > >
> > > > > > > >
> > > > > > > > "Richard Hissong" wrote:
> > > > > > > >
> > > > > > > > > to open. right clicking and open or explore prompts the same thing.
> > > > > > > > >
> > > > > > > > > I had a virus attck then a sys tem crash. The odd thing is the computer will
> > > > > > > > > finish booting and act's resonably normal until try to re-install the
> > > > > > > > > TredMicro Client for SMB. Then it just sits there hourglass turning. I tried
> > > > > > > > > inserting the OS disk rebooted and selected repair. After finishing displayed
> > > > > > > > > the same problem.
> > > > > > > > > --
> > > > > > > > > RH