I have the same issue: I read on one of the forums/KB article that it is
related to having Outlook 2003 and Internet Explorer 7 installed. It can be
duplicated consistantly when you are on a plain text or Rich text email and
the next on is a HTML email. As far as an error message, there is none
Outlook just shuts down and restarts. The one thing I have not done yet is to
check the event logs.
The system that I am having the issue with is:
XP Professional SP3
Office 2003 Patched to latest (SP4) I lost track with this one...
IE7
System is up to date with service packs, AV software and other security.
Any suggestions and/or ideas would be helpful.
"Roady [MVP]" wrote:
> It crashes with what error message?
> What exactly is reported in the Event Viewer?
> Does it work in Outlook Safe Mode?
> Start-> Run; outlook.exe /safe
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "tlam" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> > I have Outlook 2003, when I opened an email then after reading it, I
> > clicked
> > Previous or Next Item within my message, it crashed Outlook. Does anyone
> > have or seen this problem before, any fixes or solution? Thanks in
> > advance.
> >
> > Tlam
> >
> >
> >
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