On a multiboot system, I had Win 98 (on C) and Win 2000 (on J).
Last Fall (USA), I installed Win 2000 over the Win 98 on C.
Of course this is not clean, but things have been mostly OK until recently.

A few daze ago, I tried to update the Lexmark printer drivers in both OS.
The one on C has caused problems. Before addressing the printer problem, I
feel that I should first address the following:

Upon further investigation, in the OS on C, I just noticed that the are 3
problem devices listed in System Information.

1. Logical Disk Manager at the key Root\DMIO\0000 has error code 22.
2. The printer key has error code 28.
3. Microcode Update Device at key Root\System\0001 has error code 19.

In Device Manager, I noticed a yellow exclamation mark which informed me
that error code 19 means
"Windows could not retrieve the device's information from the registry".

The registry keys/values for Microcode Update Device are identical for both
the OS on C and the OS on J.
I also found MSFT KB articles 307152 and 288302, tho written for Win XP,
likely also apply to Win 2000. However, the articles refer to error 24, not
error 19.

I do not know what error codes 22 and 28 mean?

What's the best way to eliminate these issues, remembering that this not a
hardware issue as the other OS on the same hardware has no such problems?

Is the best way to just do a Repair of Win 2000 on C?

--
http://www.standards.com/; See Howard Kaikow's web site.

This may help. The best solution is a clean install. Upgrades are almost
always plagued with corruption.

http://support.microsoft.com/?id=245386




--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect


"Howard Kaikow" wrote:
| On a multiboot system, I had Win 98 (on C) and Win 2000 (on J).
| Last Fall (USA), I installed Win 2000 over the Win 98 on C.
| Of course this is not clean, but things have been mostly OK until
recently.
|
| A few daze ago, I tried to update the Lexmark printer drivers in both OS.
| The one on C has caused problems. Before addressing the printer problem, I
| feel that I should first address the following:
|
| Upon further investigation, in the OS on C, I just noticed that the are 3
| problem devices listed in System Information.
|
| 1. Logical Disk Manager at the key Root\DMIO\0000 has error code 22.
| 2. The printer key has error code 28.
| 3. Microcode Update Device at key Root\System\0001 has error code 19.
|
| In Device Manager, I noticed a yellow exclamation mark which informed me
| that error code 19 means
| "Windows could not retrieve the device's information from the registry".
|
| The registry keys/values for Microcode Update Device are identical for
both
| the OS on C and the OS on J.
| I also found MSFT KB articles 307152 and 288302, tho written for Win XP,
| likely also apply to Win 2000. However, the articles refer to error 24,
not
| error 19.
|
| I do not know what error codes 22 and 28 mean?
|
| What's the best way to eliminate these issues, remembering that this not a
| hardware issue as the other OS on the same hardware has no such problems?
|
| Is the best way to just do a Repair of Win 2000 on C?
|
| --
| http://www.standards.com/; See Howard Kaikow's web site.
|
|

"Dave Patrick" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> This may help. The best solution is a clean install. Upgrades are almost
> always plagued with corruption.
>
> http://support.microsoft.com/?id=245386

Thanx.


It would seem that the solution to error 19 may be easiest with a repair.
I can uninstall the MicroCode Update DEvice, but I don't know how to
re-install as it is not a physical device.

Error 22 indicates that I dhould enable the Logical Disk Manager. Know of no
reason why it would have been disabled.

The error 28 for the printer is still a puzzle. I guess I'll try to install
Lexmark's .inf.

Error 22 went away when I enabled the Logical Disk Manager. I suspect that
this error was due to the Win 2000 install, perhaps, being confused because
I had been running a program in Win 98 that changed drive letter
assignments. Perhaps, that program disabled something that confused the Win
2000 install.

Interestingly, when the error 22 went away, the error 28 for the printer
also went away.

Two remaining problems are:

1. Why the error 19 on the Microcode Update Device. Perhaps, it is a false
error, as is the error reported in the KB articles for Win XP? I guess one
approach would be to run a Win 2000 Repair.

2. Problem installing update to Lexmark's printer drivers, likely due to
driver installation believing system is win9x instead of win 2000. I guess
I need to uninstall and disconnect the printer, then reconnect the printer
and have Win 2000 find the printer.

--
http://www.standards.com/; See Howard Kaikow's web site.
"Howard Kaikow" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> "Dave Patrick" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> > This may help. The best solution is a clean install. Upgrades are almost
> > always plagued with corruption.
> >
> > http://support.microsoft.com/?id=245386
>
> Thanx.
>
>
> It would seem that the solution to error 19 may be easiest with a repair.
> I can uninstall the MicroCode Update DEvice, but I don't know how to
> re-install as it is not a physical device.
>
> Error 22 indicates that I dhould enable the Logical Disk Manager. Know of
no
> reason why it would have been disabled.
>
> The error 28 for the printer is still a puzzle. I guess I'll try to
install
> Lexmark's .inf.
>
>

I found a number of keys in the registry that identify the system as being
an upgrade:

HKLM\Software\Microsoft\Windows
NT\CurrentVersion\Winlogon\PrevOSVersion\PlatformName = "Windows 98"

HKLM\Software\Microsoft\Windows\CurrentVersion\Setup\Win9xUpg

I've not yet been courageous enough to delete those keys.

I did delete the following with no ill effect:

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Runonce]"Prin
ting Migration"="rundll32.exe
C:\\WINDOWS\\System32\\spool\\migrate.dll,ProcessWin9xNetworkPrinters"

Somehow, the Lexmark installation code is being deceived into believing the
system is Win 9x.

Seems to have something to do with the bidirectional drivers.

----------------------------------------------------------
MICRON: --- Friday, May 07, 2004 - 09:52:18 ---
09:52:18 G:\HKFIES-G\LEXMARK\WIN32DRV\INSTALL\SETUP.EXE /L:ENGLISH
Version: 7.4.2.0
Selected install components:
C:\DOCUME~1\HOWARD~1\LOCALS~1\TEMP\LEXTEMP\lex1\setup.ini
- PRINTER DRIVERS:
Model: Lexmark Optra E312
Data Stream: PS
Port: LPT1:
Comments: Created by Lexmark Custom Install,May 07,2004,09:52

Model: Lexmark Optra E312
Data Stream: PCL
Port: LPT1:
Default Driver
Comments: Created by Lexmark Custom Install,May 07,2004,09:52


- BIDI SUPPORT FOR DRIVERS:
Status Window
09:52:18 Starting installation on local computer.
09:52:18 MS Windows 9x
09:52:18 Copying files for software uninstall ...
09:52:18 Printer Drivers
09:52:18 Generating list of driver files . . .
09:52:19 Copying driver files . . .
09:52:19 Generating list of installation files for driver bidirectional
support . . .
09:52:19 Copying driver bidirectional support installation files . . .
09:52:19 Adding printer language monitor .....
09:52:19 Installation Error -->
The environment specified is invalid. 09:52:21 Installation Error -->
Installation failed to add language monitor on local computer.
09:52:21 Setup.exe: Error code = 16
09:52:21 --- Friday, May 07, 2004 - 09:52:21 ---

I really believe you simply have the basic-standard-corrupt-upgrade
installation.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect


"Howard Kaikow" wrote:
|I found a number of keys in the registry that identify the system as being
| an upgrade:
|
| HKLM\Software\Microsoft\Windows
| NT\CurrentVersion\Winlogon\PrevOSVersion\PlatformName = "Windows 98"
|
| HKLM\Software\Microsoft\Windows\CurrentVersion\Setup\Win9xUpg
|
| I've not yet been courageous enough to delete those keys.
|
| I did delete the following with no ill effect:
|
|
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Runonce]"Prin
| ting Migration"="rundll32.exe
| C:\\WINDOWS\\System32\\spool\\migrate.dll,ProcessWin9xNetworkPrinters"
|
| Somehow, the Lexmark installation code is being deceived into believing
the
| system is Win 9x.
|
| Seems to have something to do with the bidirectional drivers.
|
| ----------------------------------------------------------
| MICRON: --- Friday, May 07, 2004 - 09:52:18 ---
| 09:52:18 G:\HKFIES-G\LEXMARK\WIN32DRV\INSTALL\SETUP.EXE /L:ENGLISH
| Version: 7.4.2.0
| Selected install components:
| C:\DOCUME~1\HOWARD~1\LOCALS~1\TEMP\LEXTEMP\lex1\setup.ini
| - PRINTER DRIVERS:
| Model: Lexmark Optra E312
| Data Stream: PS
| Port: LPT1:
| Comments: Created by Lexmark Custom Install,May 07,2004,09:52
|
| Model: Lexmark Optra E312
| Data Stream: PCL
| Port: LPT1:
| Default Driver
| Comments: Created by Lexmark Custom Install,May 07,2004,09:52
|
|
| - BIDI SUPPORT FOR DRIVERS:
| Status Window
| 09:52:18 Starting installation on local computer.
| 09:52:18 MS Windows 9x
| 09:52:18 Copying files for software uninstall ...
| 09:52:18 Printer Drivers
| 09:52:18 Generating list of driver files . . .
| 09:52:19 Copying driver files . . .
| 09:52:19 Generating list of installation files for driver bidirectional
| support . . .
| 09:52:19 Copying driver bidirectional support installation files . . .
| 09:52:19 Adding printer language monitor .....
| 09:52:19 Installation Error -->
| The environment specified is invalid. 09:52:21 Installation Error -->
| Installation failed to add language monitor on local computer.
| 09:52:21 Setup.exe: Error code = 16
| 09:52:21 --- Friday, May 07, 2004 - 09:52:21 ---
|
|

I was thinking of two approaches:

1. Re-install Win 2000 over itself. Wouldn't that eliminate the keys
referring to the win 98 upgrade, whilst leaving the applications intact? But
I'm not sure that I have enough free space on the drive if much space is
needed for temporary files during the re-install.

2. Do a repair. But I doubt that this would remove the keys referring to the
Win 98 upgrade.

--
http://www.standards.com/; See Howard Kaikow's web site.
"Dave Patrick" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
> I really believe you simply have the basic-standard-corrupt-upgrade
> installation.
>
> --
> Regards,
>
> Dave Patrick ....Please no email replies - reply in newsgroup.
> Microsoft Certified Professional
> Microsoft MVP [Windows]
> http://www.microsoft.com/protect
>
>
> "Howard Kaikow" wrote:
> |I found a number of keys in the registry that identify the system as
being
> | an upgrade:
> |
> | HKLM\Software\Microsoft\Windows
> | NT\CurrentVersion\Winlogon\PrevOSVersion\PlatformName = "Windows 98"
> |
> | HKLM\Software\Microsoft\Windows\CurrentVersion\Setup\Win9xUpg
> |
> | I've not yet been courageous enough to delete those keys.
> |
> | I did delete the following with no ill effect:
> |
> |
>
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Runonce]"Prin
> | ting Migration"="rundll32.exe
> | C:\\WINDOWS\\System32\\spool\\migrate.dll,ProcessWin9xNetworkPrinters"
> |
> | Somehow, the Lexmark installation code is being deceived into believing
> the
> | system is Win 9x.
> |
> | Seems to have something to do with the bidirectional drivers.
> |
> | ----------------------------------------------------------
> | MICRON: --- Friday, May 07, 2004 - 09:52:18 ---
> | 09:52:18 G:\HKFIES-G\LEXMARK\WIN32DRV\INSTALL\SETUP.EXE /L:ENGLISH
> | Version: 7.4.2.0
> | Selected install components:
> | C:\DOCUME~1\HOWARD~1\LOCALS~1\TEMP\LEXTEMP\lex1\setup.ini
> | - PRINTER DRIVERS:
> | Model: Lexmark Optra E312
> | Data Stream: PS
> | Port: LPT1:
> | Comments: Created by Lexmark Custom Install,May 07,2004,09:52
> |
> | Model: Lexmark Optra E312
> | Data Stream: PCL
> | Port: LPT1:
> | Default Driver
> | Comments: Created by Lexmark Custom Install,May 07,2004,09:52
> |
> |
> | - BIDI SUPPORT FOR DRIVERS:
> | Status Window
> | 09:52:18 Starting installation on local computer.
> | 09:52:18 MS Windows 9x
> | 09:52:18 Copying files for software uninstall ...
> | 09:52:18 Printer Drivers
> | 09:52:18 Generating list of driver files . . .
> | 09:52:19 Copying driver files . . .
> | 09:52:19 Generating list of installation files for driver bidirectional
> | support . . .
> | 09:52:19 Copying driver bidirectional support installation files . . .
> | 09:52:19 Adding printer language monitor .....
> | 09:52:19 Installation Error -->
> | The environment specified is invalid. 09:52:21 Installation Error -->
> | Installation failed to add language monitor on local computer.
> | 09:52:21 Setup.exe: Error code = 16
> | 09:52:21 --- Friday, May 07, 2004 - 09:52:21 ---
> |
> |
>
>

"Howard Kaikow" wrote:
|I was thinking of two approaches:
|
| 1. Re-install Win 2000 over itself. Wouldn't that eliminate the keys
| referring to the win 98 upgrade, whilst leaving the applications intact?
But
| I'm not sure that I have enough free space on the drive if much space is
| needed for temporary files during the re-install.
* You can try it. This is the same as an in-place upgrade which is probably
where you're at now.

How to Perform an In-Place Upgrade of Windows 2000
http://support.microsoft.com/default...;en-us;Q292175

What an In-Place Windows 2000 Upgrade Changes and What It Does Not Change
http://support.microsoft.com/default...;en-us;Q306952

| 2. Do a repair. But I doubt that this would remove the keys referring to
the
| Win 98 upgrade.
* At this point there really isn't anything to repair.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

Thanx.

I've seen those articles, but they are not really detailed enough.

The error with the Microcode Update thingee would likely be fixed by a
repair.

I'll likely try the re-install after I do the next full backup.

--
http://www.standards.com/; See Howard Kaikow's web site.
"Dave Patrick" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> "Howard Kaikow" wrote:
> |I was thinking of two approaches:
> |
> | 1. Re-install Win 2000 over itself. Wouldn't that eliminate the keys
> | referring to the win 98 upgrade, whilst leaving the applications intact?
> But
> | I'm not sure that I have enough free space on the drive if much space is
> | needed for temporary files during the re-install.
> * You can try it. This is the same as an in-place upgrade which is
probably
> where you're at now.
>
> How to Perform an In-Place Upgrade of Windows 2000
> http://support.microsoft.com/default...;en-us;Q292175
>
> What an In-Place Windows 2000 Upgrade Changes and What It Does Not Change
> http://support.microsoft.com/default...;en-us;Q306952
>
> | 2. Do a repair. But I doubt that this would remove the keys referring to
> the
> | Win 98 upgrade.
> * At this point there really isn't anything to repair.
>
> --
> Regards,
>
> Dave Patrick ....Please no email replies - reply in newsgroup.
> Microsoft Certified Professional
> Microsoft MVP [Windows]
> http://www.microsoft.com/protect
>
>
>