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Clean Install Vista Ult and Off 2007 - Outlooks Stops Responding

 
 
=?Utf-8?B?Qmx1bmRlcmRvZw==?=
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      14th Aug 2007
I've just performed a clean install of Vista Ultimate on my Dell Precision
M90 notebook and Office 2007 Enterprise on top of that. I've not had
difficulty with this on other machines. Getting a profile setup was very
difficult but was finally accomplished. When Outlook 2007 starts I see the
prompt for the profile but once selected the program hangs. Regardless of how
long it sets, all that is displayed is the Outlook 2007 splash screen and the
frame of where the inbox and mail should be. At the top of the window is the
message "Microsoft Outlook (Not Responding).

Has anyone else seen this. I performed the same install on a desktop a few
weeks ago and it went off without a hitch. I've installed all updates for
both Vista and Office. I've run the repair, twice. I've uninstalled Office
and reinstalled and performed the updates again to no avail.

Any help or insight is appreciated.
 
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Diane Poremsky
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      14th Aug 2007
did you try a new profile? why was it difficult? (it should not be
difficult)

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-(E-Mail Removed)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)


"Blunderdog" <(E-Mail Removed)> wrote in message
news:92FC557E-5DB1-40DE-8BD5-(E-Mail Removed)...
> I've just performed a clean install of Vista Ultimate on my Dell Precision
> M90 notebook and Office 2007 Enterprise on top of that. I've not had
> difficulty with this on other machines. Getting a profile setup was very
> difficult but was finally accomplished. When Outlook 2007 starts I see the
> prompt for the profile but once selected the program hangs. Regardless of
> how
> long it sets, all that is displayed is the Outlook 2007 splash screen and
> the
> frame of where the inbox and mail should be. At the top of the window is
> the
> message "Microsoft Outlook (Not Responding).
>
> Has anyone else seen this. I performed the same install on a desktop a few
> weeks ago and it went off without a hitch. I've installed all updates for
> both Vista and Office. I've run the repair, twice. I've uninstalled Office
> and reinstalled and performed the updates again to no avail.
>
> Any help or insight is appreciated.


 
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=?Utf-8?B?Qmx1bmRlcmRvZw==?=
Guest
Posts: n/a
 
      14th Aug 2007
Yes, I tried a new profile. At first I was trying to use RPC over HTTP but in
that case and also after connecting with the VPN and not using HTTP as soon
as I clicked check name the little circle would start to spin and then that
was it. Several times, even after it found my name in the global catalog, it
failed to underline it before hanging. Finally I did get it underlined but no
further.

When I would stop the program during all the early attempts I was presented
with an error saying that the "the common dll had failed." Not sure what that
meant or what dll it was talking about.

Thanks for any help you can be.

"Diane Poremsky" wrote:

> did you try a new profile? why was it difficult? (it should not be
> difficult)
>
> --
> Diane Poremsky [MVP - Outlook]
> Author, Teach Yourself Outlook 2003 in 24 Hours
> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
>
> Outlook Tips by email:
> dailytips-subscribe-(E-Mail Removed)
>
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
> Subscribe to Exchange Messaging Outlook newsletter:
> EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>
>
> "Blunderdog" <(E-Mail Removed)> wrote in message
> news:92FC557E-5DB1-40DE-8BD5-(E-Mail Removed)...
> > I've just performed a clean install of Vista Ultimate on my Dell Precision
> > M90 notebook and Office 2007 Enterprise on top of that. I've not had
> > difficulty with this on other machines. Getting a profile setup was very
> > difficult but was finally accomplished. When Outlook 2007 starts I see the
> > prompt for the profile but once selected the program hangs. Regardless of
> > how
> > long it sets, all that is displayed is the Outlook 2007 splash screen and
> > the
> > frame of where the inbox and mail should be. At the top of the window is
> > the
> > message "Microsoft Outlook (Not Responding).
> >
> > Has anyone else seen this. I performed the same install on a desktop a few
> > weeks ago and it went off without a hitch. I've installed all updates for
> > both Vista and Office. I've run the repair, twice. I've uninstalled Office
> > and reinstalled and performed the updates again to no avail.
> >
> > Any help or insight is appreciated.

>

 
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