Hi,
Call back, tell'em you installed XP first and upgraded, they won't know any
different.
To install XP you would have to remove the existing system volume and create
a new one from the resulting free space. XP can read a volume created by
Vista, but it can't install to one.
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help -
www.rickrogers.org
My thoughts
http://rick-mvp.blogspot.com
"Disturbed" <(E-Mail Removed)> wrote in message
news

9C5653F-1326-455B-84A4-(E-Mail Removed)...
>I purchased a computer about a year ago. Windows Vista was still vaporware
> at the time so the manufacturer installed Windows XP on the computer with
> the
> promise that I would be due a free "Express Ugrade" Disk to Windows Vista
> Business. After About 6 months I finally received my "Express Upgrade"
> Disk.
> I later bought the "Windows Anytime Upgrade" to Windows Vista Ultimate.
>
> The hard drive went bad last week. I tried to reinstall Windows on a new
> hard drive using my "Express Upgrade" disk to perform a clean install.
> Everything looked like the installation went well. I then used my
> "Windows
> Anytime Upgrade" to upgrade to Ultimate. Everything looked all right
> during
> the process. I then installed all my programs over the next two days.
> Still
> no problems arose. Last Friday I started getting message windows stating
> that
> I needed to Activate my Windows. Since my activation key is embedded in
> the
> Windows_Anytime_Upgrade.slupkg-ms XrML Digital License Package file, I
> tried to activate by phone. The technician I talked to told me that I
> first
> needed to install my Windows XP, then install my Windows Express Upgrade,
> then my Windows Anytime Upgrade. Even though I was extremely angry that I
> should have to spend two days reinstalling my Windows Vista and all my
> other
> software, I decided to give it a try. What else can I do? I gave it a try
> but Windows XP would not find my hard drive since the partitioning of
> Windows
> Vista is different than Windows XP. The hard drive still has the
> non-activated Windows Vista on it.
>
> How can I either get an activation key that will work, or at least install
> Windows Vista Ultimate with the least trouble?
>
> Stuart J. Cohen
>
>
>