I have three computers now running WinXP SP3. A Dell, an HP and a Compaq.
Until two days ago they were all running SP2 and I was advised to do a clean
boot before installing SP3. I was given the following URL -
http://support.microsoft.com/kb/310353 to learn how to do a clean boot.
Notice it's a Microsoft site which has one using msconfig.

Before I go on, what follows happened on all three computers. When I went to
control panel/users, each computer said:

_________________________________
| |
| Henry administrator |
|_______________________________|

When I followed the instructions in the above article on doing a clean boot,
I could do everything until I clicked APPLY or OK. Then I got a message that
said I couldn't do this operation because I must have administrative rights.

Does anyone know why this is happening and if I'm listed as administrator why
this procedure won't recognize me as such?

Henry

Henry wrote:
> I have three computers now running WinXP SP3. A Dell, an HP and a
> Compaq. Until two days ago they were all running SP2 and I was advised
> to do a clean boot before installing SP3. I was given the following URL -
> http://support.microsoft.com/kb/310353 to learn how to do a clean boot.
> Notice it's a Microsoft site which has one using msconfig.
>
> Before I go on, what follows happened on all three computers. When I
> went to
> control panel/users, each computer said:
>
> _________________________________
> | |
> | Henry administrator |
> |_______________________________|
>
> When I followed the instructions in the above article on doing a clean
> boot,
> I could do everything until I clicked APPLY or OK. Then I got a message
> that
> said I couldn't do this operation because I must have administrative
> rights.
>
> Does anyone know why this is happening and if I'm listed as
> administrator why
> this procedure won't recognize me as such?
>
> Henry

Is an HP printer present ? If so, see -
How to Fix Access Denied Error when Using MSCONFIG
http://www.pchell.com/support/msconf...ed_error.shtml

If no HP printer is present and this is XP Home, boot to Safe Mode, log
on with the Administrator account, and then run msconfig.


MowGreen
================
*-343-* FDNY
Never Forgotten
================

"Security updates should *never* have *non-security content* prechecked

MowGreen wrote:
> Henry wrote:
>
>> I have three computers now running WinXP SP3. A Dell, an HP and a
>> Compaq. Until two days ago they were all running SP2 and I was advised
>> to do a clean boot before installing SP3. I was given the following URL -
>> http://support.microsoft.com/kb/310353 to learn how to do a clean boot.
>> Notice it's a Microsoft site which has one using msconfig.
>>
>> Before I go on, what follows happened on all three computers. When I
>> went to
>> control panel/users, each computer said:
>>
>> _________________________________
>> | |
>> | Henry administrator |
>> |_______________________________|
>>
>> When I followed the instructions in the above article on doing a clean
>> boot,
>> I could do everything until I clicked APPLY or OK. Then I got a message
>> that
>> said I couldn't do this operation because I must have administrative
>> rights.
>>
>> Does anyone know why this is happening and if I'm listed as
>> administrator why
>> this procedure won't recognize me as such?
>>
>> Henry
>
>
> Is an HP printer present ? If so, see -
> How to Fix Access Denied Error when Using MSCONFIG
> http://www.pchell.com/support/msconf...ed_error.shtml
>
> If no HP printer is present and this is XP Home, boot to Safe Mode, log
> on with the Administrator account, and then run msconfig.
>
>
> MowGreen

There are two HP printers involved. One directly to the Dell computer, one
directly to the HP computer and both connected via a LAN to the Compaq. They
are all such that they can use any printer via the LAN.

I did the regedit suggestion and I don't have a PML Driver HPZ12 key on the
DEll and the Compaq, but I do have it on the HP. Therefore, two out of three
computers don't have the PML Driver HPZ12 key so I would expect the Clean
Boot to work on the two that don't have that key. Any suggestions?

Henry

Henry,

you need to be logged into XP as "administrator".

being logged on as "Henry" with administrator rights - is NOT the same ! -

HTH - John


"Henry" <(E-Mail Removed)> wrote in message
news:i7rij8$dtm$(E-Mail Removed)...
> MowGreen wrote:
>> Henry wrote:
>>
>>> I have three computers now running WinXP SP3. A Dell, an HP and a
>>> Compaq. Until two days ago they were all running SP2 and I was advised
>>> to do a clean boot before installing SP3. I was given the following
>>> URL -
>>> http://support.microsoft.com/kb/310353 to learn how to do a clean boot.
>>> Notice it's a Microsoft site which has one using msconfig.
>>>
>>> Before I go on, what follows happened on all three computers. When I
>>> went to
>>> control panel/users, each computer said:
>>>
>>> _________________________________
>>> | |
>>> | Henry administrator |
>>> |_______________________________|
>>>
>>> When I followed the instructions in the above article on doing a clean
>>> boot,
>>> I could do everything until I clicked APPLY or OK. Then I got a message
>>> that
>>> said I couldn't do this operation because I must have administrative
>>> rights.
>>>
>>> Does anyone know why this is happening and if I'm listed as
>>> administrator why
>>> this procedure won't recognize me as such?
>>>
>>> Henry
>>
>>
>> Is an HP printer present ? If so, see -
>> How to Fix Access Denied Error when Using MSCONFIG
>> http://www.pchell.com/support/msconf...ed_error.shtml
>>
>> If no HP printer is present and this is XP Home, boot to Safe Mode, log
>> on with the Administrator account, and then run msconfig.
>>
>>
>> MowGreen
>
> There are two HP printers involved. One directly to the Dell computer,
> one directly to the HP computer and both connected via a LAN to the
> Compaq. They are all such that they can use any printer via the LAN.
>
> I did the regedit suggestion and I don't have a PML Driver HPZ12 key on
> the DEll and the Compaq, but I do have it on the HP. Therefore, two out
> of three computers don't have the PML Driver HPZ12 key so I would expect
> the Clean Boot to work on the two that don't have that key. Any
> suggestions?
>
> Henry
>

Now maybe I'm getting the info I need. I have to admit to being dumb, as you
can tell from my not knowing the difference between "administrator" and
"Henry" with administrator rights". Will you tell me how to get to be the
administrator please?

Thanks, Henry


John wrote:
> Henry,
>
> you need to be logged into XP as "administrator".
>
> being logged on as "Henry" with administrator rights - is NOT the same ! -
>
> HTH - John
>
>
> "Henry" <(E-Mail Removed)> wrote in message
> news:i7rij8$dtm$(E-Mail Removed)...
>
>>MowGreen wrote:
>>
>>>Henry wrote:
>>>
>>>
>>>>I have three computers now running WinXP SP3. A Dell, an HP and a
>>>>Compaq. Until two days ago they were all running SP2 and I was advised
>>>>to do a clean boot before installing SP3. I was given the following
>>>>URL -
>>>>http://support.microsoft.com/kb/310353 to learn how to do a clean boot.
>>>>Notice it's a Microsoft site which has one using msconfig.
>>>>
>>>>Before I go on, what follows happened on all three computers. When I
>>>>went to
>>>>control panel/users, each computer said:
>>>>
>>>>_________________________________
>>>>| |
>>>>| Henry administrator |
>>>>|_______________________________|
>>>>
>>>>When I followed the instructions in the above article on doing a clean
>>>>boot,
>>>>I could do everything until I clicked APPLY or OK. Then I got a message
>>>>that
>>>>said I couldn't do this operation because I must have administrative
>>>>rights.
>>>>
>>>>Does anyone know why this is happening and if I'm listed as
>>>>administrator why
>>>>this procedure won't recognize me as such?
>>>>
>>>>Henry
>>>
>>>
>>>Is an HP printer present ? If so, see -
>>>How to Fix Access Denied Error when Using MSCONFIG
>>>http://www.pchell.com/support/msconf...ed_error.shtml
>>>
>>>If no HP printer is present and this is XP Home, boot to Safe Mode, log
>>>on with the Administrator account, and then run msconfig.
>>>
>>>
>>>MowGreen
>>
>>There are two HP printers involved. One directly to the Dell computer,
>>one directly to the HP computer and both connected via a LAN to the
>>Compaq. They are all such that they can use any printer via the LAN.
>>
>>I did the regedit suggestion and I don't have a PML Driver HPZ12 key on
>>the DEll and the Compaq, but I do have it on the HP. Therefore, two out
>>of three computers don't have the PML Driver HPZ12 key so I would expect
>>the Clean Boot to work on the two that don't have that key. Any
>>suggestions?
>>
>>Henry
>>
>
>
>

Henry wrote:
> Now maybe I'm getting the info I need. I have to admit to being dumb,
> as you can tell from my not knowing the difference between
> "administrator" and "Henry" with administrator rights". Will you tell
> me how to get to be the administrator please?
>
> Thanks, Henry

You already posted that your User Account is a *true* Admin account. XP
User Accounts with Admin privileges *do* have Full Control on the System
as opposed to a User Account w/Admin-like privileges in Vista/Win 7 that
do *not* have Full Control on the System.

If the systems in question are running XP Home, boot to Safe Mode, log
on with the *Administrator* account, *not* your User Account, and then
run msconfig.

You previously wrote:

> There are two HP printers involved. One directly to the Dell computer, one directly to

> the HP computer and both connected via a LAN to the Compaq. They are all such that they can
> use any printer via the LAN.
>
> I did the regedit suggestion and I don't have a PML Driver HPZ12 key on the DEll and the
> Compaq, but I do have it on the HP. Therefore, two out of three computers don't have the
> PML Driver HPZ12 key so I would expect the Clean Boot to work on the two that don't have
> that key. Any suggestions?

The most likely candidate from which the Access Denied message is
stemming from an HP driver that changed XP's Default Permissions when it
was installed.

First try booting to Safe Mode and log on with the built in Admin account.
If that still fails, reset XP's back to it's Default Perms -
http://www.windowsreference.com/secu...s-to-defaults/


MowGreen
================
*-343-* FDNY
Never Forgotten
================

"Security updates should *never* have *non-security content* prechecked

MowGreen wrote:

> Henry wrote:
>
>> Now maybe I'm getting the info I need. I have to admit to being dumb,
>> as you can tell from my not knowing the difference between
>> "administrator" and "Henry" with administrator rights". Will you tell
>> me how to get to be the administrator please?
>>
>> Thanks, Henry
>
>
> You already posted that your User Account is a *true* Admin account. XP
> User Accounts with Admin privileges *do* have Full Control on the System
> as opposed to a User Account w/Admin-like privileges in Vista/Win 7 that
> do *not* have Full Control on the System.
>
> If the systems in question are running XP Home, boot to Safe Mode, log
> on with the *Administrator* account, *not* your User Account, and then
> run msconfig.
>
> You previously wrote:
>
>> There are two HP printers involved. One directly to the Dell
>> computer, one directly to
>
>
>> the HP computer and both connected via a LAN to the Compaq. They are
>> all such that they can
>> use any printer via the LAN.
>>
>> I did the regedit suggestion and I don't have a PML Driver HPZ12 key
>> on the DEll and the
>> Compaq, but I do have it on the HP. Therefore, two out of three
>> computers don't have the
>> PML Driver HPZ12 key so I would expect the Clean Boot to work on the
>> two that don't have
>> that key. Any suggestions?
>
>
> The most likely candidate from which the Access Denied message is
> stemming from an HP driver that changed XP's Default Permissions when it
> was installed.
>
> First try booting to Safe Mode and log on with the built in Admin account.
> If that still fails, reset XP's back to it's Default Perms -
> http://www.windowsreference.com/secu...s-to-defaults/
>

I wrongly wrote what I get under Users for the administrator. I'm running XP
Pro and I get:

_________________________________________
| |
| Henry computer administrator |
|_______________________________________|

How do I know if that's a *true* Admin account?

There were no HP drivers install on two of the three computers although they
are all connected with a LAN.

Henry

Henry wrote:
> I wrongly wrote what I get under Users for the administrator. I'm
> running XP Pro and I get:
>
> _________________________________________
> | |
> | Henry computer administrator |
> |_______________________________________|
>
> How do I know if that's a *true* Admin account?
>
> There were no HP drivers install on two of the three computers although
> they are all connected with a LAN.
>
> Henry


Then you are one of the Admins of XP Pro. Are all of the systems XP Pro?
If yes, then just boot to Safe Mode and log on with your User Account,
which is a true Admin account, and make the necessary changes using
msconfig.


MowGreen
================
*-343-* FDNY
Never Forgotten
================

"Security updates should *never* have *non-security content* prechecked

MowGreen wrote:

> Henry wrote:
>
>> I wrongly wrote what I get under Users for the administrator. I'm
>> running XP Pro and I get:
>>
>> _________________________________________
>> | |
>> | Henry computer administrator |
>> |_______________________________________|
>>
>> How do I know if that's a *true* Admin account?
>>
>> There were no HP drivers install on two of the three computers although
>> they are all connected with a LAN.
>>
>> Henry
>
>
>
> Then you are one of the Admins of XP Pro. Are all of the systems XP Pro?
> If yes, then just boot to Safe Mode and log on with your User Account,
> which is a true Admin account, and make the necessary changes using
> msconfig.
>
>
> MowGreen
> ================
> *-343-* FDNY
> Never Forgotten
> ================
>
All of the systems are XP Pro. I can make msconfig work in Safe Mode.

Thank you.

Henry

Henry wrote:
> All of the systems are XP Pro. I can make msconfig work in Safe Mode.
>
> Thank you.
>
> Henry


You're mowst welcome, Henry. One could logically conclude that there's
security software causing the issue in normal Windows mode. But then
again, with HP software, all bets are off. <w>


MowGreen
================
*-343-* FDNY
Never Forgotten
================

"Security updates should *never* have *non-security content* prechecked